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When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit that, I repeatedly receive the error screen noted on the uploaded image below. When trying the alternative method of signing in with my email password, my mobile Firefox app simply hangs and does not proceed after I enter my current password.

I have changed my Mozilla password. I have signed out and signed back into Mozilla account. I have restarted my iPhone. I have restarted my desktop. I am successfully synced between my desktop and laptop.

Any suggestions?

Let’s say I use Manage Bookmarks to rearrange my bookmarks into different folders & also delete a lot of old bookmarks on my desktop computer. Are all the changes I just made immediately reflected in my Mozilla account if Sync is on? My (vague) understanding is that the Sync configuration in my Mozilla account acts as a master configuration; does that mean the Mozilla account configuration will overwrite the configuration on my laptop when it Syncs? Or will the laptop’s configuration instead be combined with the desktop’s configuration in the Mozilla account, thereby creating duplicate bookmarks in different folders & recreating all the old bookmarks I so painstakingly removed?

Hi Guys, I'm having trouble logging into Firefox on any of my devices even though i can pass all the password & security steps. When logged in, it asks me if want to connect any other devices then immediately logs me out.

On my main laptop i have all my bookmarks & passwords working but am not logged in, but i want to replicate this on another laptop.

Any ideas?

Sam

I can prove that I'm using the same e-mail address but with different domain thus making the last statement from [[an article here|https://support.mozilla.org/en-US/kb/what-if-im-locked-out-two-step-authentication]] invalid.

Any idea how I can contact Mozilla to restore access or delete my account to recreate it again? Cannot find an e-mail address to create a ticket :( I don't want to use custom e-mail domain for Firefox account.

Thanks!

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

I have a disability and totally forgot about this question BUT it is still an issue I would like to find a resolution too, so I am going to try to restate it -- but know I stopped working 2 years ago ... so maybe a resolution isnt horribly required :P

My old question: (This is an issue regardless of platform - MacOS, Linux, or Windows...)

I do a lot of OS switching - I test various Linux distros on my (was 5) but now 3 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P (I actually stopped using Sync mainly because of this 'Sync' issue -- how do I know what I have is actually being sync'ed?) I have learned to live with uncertainty not because Firefox is bad or anything but because "I want to be in control of my Data, not someone else...I had thought FF Sync would help me do that but I fear it hasnt and maybe because of my disability it has just gotten worse ..." ... not to even mention FF dropped FF Lockwise - which I loved!  :P

Anyways, this has bugged my off and on for a long time but I have mostly ignored the issue ... until a couple of years ago I discovered I had like 20+ some odd devices on my account -- going back 3+ years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync and when I start Sync are all of them brought back? Even from 6+ months ago? The one's that were years old I signed out of and deleted but still ... and so, since I use FF for testing and I thought that there shouldn't be that much in each 'sync' test device ... it is sort of confusing...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - in the FF past releases I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

PPS - I have not tried the first solution offered in the old question yet... I am leaning toward giving up on Sync and just using HTML Bookmark files ... it is messier but I know it is my data - unchanged and unyielding :P Thanks  :)

Bill

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

From the subject line - I keep getting this error when trying to use Firefox Sync on my Windows 10 desktop. Sync already works on Mac and Android, and I've already verified that I'm using my primary email to login.

Instructions on desktop firefox (in popup) say 1. Open firefox on mobile device. 2. Go to menu on android and tap "sync and save data 3. Tap ready to scan.

This falls apart at step 2 as there os no "sync and save data" to tap on.

Seems like when I tried logging in to my old account with a password reset, I somehow created a second account with the same email.

All my bookmarks and extension set ups seem to be gone.

Never had this issue, and have been using the same firefox account for like 5 years.