All Products Community Forum

This isn't strictly related to Hulu but using it as an example: Hulu has some bug right now where it will occasionally suddenly use a lot of CPU power and completely lock up Firefox, and to some degree my whole system. If I manage to "close" the tab, it *appears* to close, but it's very clear that whatever Hulu is doing is still going on in the background. This time I was at least able to open the task manager and kill Firefox – which immediately alleviated the problem, and upon reopening Firefox, the Hulu tab was still there (indicating it never closed).

I don't know if this is possible, especially given I don't know what's causing the bug with Hulu, but it would be nice if Firefox was better able to handle a tab getting out of control like that.

I used to be able to dismiss unwanted Shortcuts on the New Tabs Page, but now the three dots that popped up the menu for that are gone. Is there still a way to get rid of them to make room for others? Also would like to have the option to choose shortcuts to place on the page.

Hello,

I have checked the box "Always ask you where to save files". It works well most of the time, however, I have faced a case in which it does not. Opening a link to a pdf file directly from google search results, somehow bypasses this option, and starts downloading the pdf automatically, and opens it after download finished. I believe you are aware how dangerous it is to open pdf files directly.

If there is a solution to this, I will be glad to hear from you, as it is very important issue. Thank you beforehand.

I am having two problems, both related to downloading files only on Firefox, these issues don't occur on other browsers when downloading the same files.

The first issue is that when downloading a file from Google Drive, the download always fails. It opens up a menu asking me where to save the file but the files name is "download" with no extension, when starting the download it will fail. In the images below you can see what it looks like. This happens with most files on Google Drive, usually those larger than 50MB (a VERY rough estimate). Both in the default tab and in the container tabs I use.

The second issue is very similar, when downloading a file, this time from anywhere on the web, when asking me where to save the file, the name of the download is a string of random letters and numbers with no extension. When starting the download it fails because the name is too long, after renaming it to something shorter it still fails. I don't really have any sites I can give as examples because this problem only occurs randomly.

For both problems I have tried attaching the correct filename and extension but it still fails.

Hi! From some time now i have problem with GUI elements overlapping each other. It started with the window control buttons (that part, where you can close the window). Esthetics aside, it was not that big deal, so I just ignored it, but some time ago similar overlap appeared on address bar - so now I don't see what I'm writing. This is a big deal, now I can't really tell if I made a typo, I'm not able to correct it or I can't see if what I'm writing is mixed with original url, stuff like that.

I'm on Manjaro Linux and Firefox version is 127.0 (64 bits) I've tried to reinstall Firefox with different sources, like Flatpak for example, but the issues persists. Has anyone an idea how to fix this?

Hi there,

I've noticed that since a certain update (1 - 2 months ago?), when using the Firefox screenshot feature (that is, using Shift + Command/Ctrl + S), clicking on webpage still has effect on the webpage itself: After pressing Shift + Command/Ctrl + S, so that the browser enters screenshot mode, I have to click on a certain area in order to orient the screenshot camera, then click somewhere again, in order to click the "Copy" or "Download" button when the screenshot is ready. If I remember right, these two click actions wouldn't influence the webpage itself at all in older versions of Firefox, because in the screenshot mode the interaction between webpage and mouse clicks was "blocked". However, this is not the case anymore. That means, the webpage could no more look like how it looked like at the moment I wanted to take the screenshot, due to the unblocked mouse click. Even though for most static pages it's not a big deal, for many dynamic pages like online games this is absolutely annoying. Any workaround?

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_pin-unpin-or-remove-a-shortcut.

However, today, when I try to edit a shortcut link, I do not get the 3 dots menu by right clicking on a shortcut tile.

Is this a recent change, a bug, an issue with my installation (which has been stable for many years)?

How can I get back the functionality back?

I am using Firefox 127.0 (64 bit) on Windows (Windows 11, all up to date).

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to point out to my audience that webpage has been reported to break on Firefox and advise them to use Chrome or other browser.

Thanks and kind regards.

I'm having issues with videos loading on ANY webiste, YouTube ect.... This started happening very recently out of the blue. Videos work fine on Edge. Additionally, I cannot run Firefox in troubleshooting mode? It crashes. I tried "refreshing" and reinstalling Firefox to no avail. I am using AdAware AV and AVG anti viruses if it matters, I have tired disabling both and loading FIrefox, no changes.

I tried filling out a Contact form on a website here: https://www.klineind.com/contact/ using Firefox and after submitting it, I got the message, "Sorry, for technical reasons you can't submit your query from this browser. Please try using a different browser or computer." So I started over again using Google Chrome and the form was successfully submitted!

I have screenshots of both Firefox and Chrome after the submission but I cannot attach them here, it appears. For better troubleshooting, I suggest that screenshots be allowed to be attached.

I have recently had some issues with Firefox's compatibility and which hopefully will be addressed.

Thank you.

I can no longer edit existing bookmarks on the main browser page. Not the bookmarks in the menu; the ones that are under icons on the main browser page. The edit option doesn't show up when I hover the mouse.

Ever since the latest update to Firefox android, add ons have not been working on my device. Everytime I install them they get removed automatically when I cllose the app/tabs without me doing that. So I have to install them everytime I need to use them. Earlier this was not the issue. Add-ons and extensions worked fine.

Hello! Since 9th of july web version of telegram app doesn`t work. Please, help to solve this issue. Mobile version of telegram works fine, as a web version in another browsers, except Mozilla. In attached file you can see how telegram displayed in Mozilla.

Thank you

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are there add-ons perhaps?