Thunderbird Community Forum

Hello,

Every time I end my work and close thunderbird - my e mail accounts dissapear (they are deleted). When I open thunderbird again I have no email, nothing. Everytime I am forced to do all settings from scratch - to configure everything from the begging. Please help.

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow.

First off, at opening time, it takes ages (over a minute) to download some incoming (small) messages - while this was definitely not the case with the previous version I was running. Sometimes, it hangs (for anywhere from 15 to 60 seconds) while I am typing a message.

Also, e.g. today, I tried to send an email (250 KB or so): it just kept on saying "sending". When I clicked (after a few minutes) to stop the sending, the window closed without further ado and I couldn't find the message anywhere (not in the Drafts, not in the Sent). I did it again, it then hung on copying the message to the "sent" folder. When it finally said it failed, and asked if I wanted to have it copied to a local folder, I clicked "yes". Upon checking, it had stored it in the "sent" messages, not locally...

I am running Windows 10 Pro, with ample memory and disk space, and a fiber optics connection. The CPU is not overloaded at all nor any other ressource.

It is becoming increasingly annoying.

Greetngs to all,

                         I'm using Thunderbird Version 128.2.0esr with Windows 11.

I have clicked on View/Folder/Unified Folders but none og my IMAP accounts are listed.

Can anyone please advuise how to resolve this issue?

Thanks,

             Scott

Hi I need to create a filtering rule so that messages with attachments (specifically PDF files) are moved to another folder. I can't find a parameter anywhere that would allow me to create such a filter. Please help. Is this even possible?

Best regards Slawek

As per the subject, if I delete, move or rename a folder in my Icloud account, Thunderbird will promptly Unsubscribe all of the other folders. There are two other threads I found where this has happened, but no one has come up with an answer for this, and the threads have been archived. This seems like a bug to me as it only seems to be happening with Icloud accounts. Should I report it as a bug?

I have update to 128.2.0esr (64-bit) ever since i have done so my emails show as a code like below

The From, Subject also do not show

To see my emails i am dragging them to a folder, clicking on properties and then repair.

Can someone assist please.

I have two Gmail accounts that I use to manage the band I'm in. Let's call them 'venues@gmail.com' and 'punters@gmail.com'.

I access both accounts using Thunderbird 115.13.0 (64-bit), under Linux Mint.

When someone emails the band on the Punters address I reply to it in Thunderbird, which automatically sets my From: address as punters@gmail.com.

What happens next is that my reply appears in the Sent Items for BOTH Punters and Venues. The copy in the Punters sent folder says that it's from "Punters <punters@gmail.com>", but the copy in the Venues sent folder says it's from "Punters <venues@gmail.com>".

When I examine the headers, there's extra stuff in the copy in the Venues account, specifically a 'Received: from' entry that makes it look like the email has been routed via a Google server, so suspect this might be a Google issue and not a Thunderbird one, but I'm not sure.

The email headers for the two copies include the following lines:

Punters copy:

From: Punters <punters@gmail.com> Reply-To: punters@gmail.com

Venues copy:

From: Punters <venues@gmail.com> Reply-To: punters@gmail.com X-Google-Original-From: Punters <punters@gmail.com>

The problem I have is that when people reply back to my reply, while most often they're sent to punters@gmail.com, sometimes they're sent to venues@gmail.com. That is, some email clients appear to be sending to what's in the 'From:' field, not the 'Reply-To:' field (or the X-Google-Original-From one). The Venues address is only used by me, where the Punters address is shared with two other band members, so it matters what email address people reply to.

I've examined the account settings for both email addresses in Thunderbird and in Google, and can't work out what's going on.

I've been using this email setup for the last decade. I'm not sure when this started happening, but possibly only within the last 6 months or so.

Has anyone seen this behaviour before and know how to stop it?

I hope I’ve chosen the correct category. I believe this qualifies as a bug following the recent update.

When I opened Thunderbird today, it notified me about the update. While Thunderbird successfully fetches new emails, it fails to display them correctly.

As shown in the screenshot, the area where the email content should appear is completely white. Additionally, it incorrectly displays an attachment from an old email that has nothing to do with today’s email (10:13), aside from the fact that both were sent to me.

When I click on other emails in the same inbox, the content area doesn’t change—it remains blank. However, if I switch to a different inbox, everything works fine.

I’ve also double-checked using my phone’s mail app, and I’m able to open the email in that inbox without any issues.

I’m unsure how to fix this. Could someone more knowledgeable help me out?

Since my update to Ubuntu 24.04.01 I experience issues in the thunderbird app with sending and saving messages as a draft. The error message is always only "sending of the message failed". I already tried all the points of your support website: https://support.mozilla.org/en-US/kb/cannot-send-messages#w_verify-that-your-mail-server-supports-the-minimum-version-of-tls, but this unfortunately didn't help. I also deinstalled and reinstalled thunderbird via snap. But the problem remains. My Ubuntu is version: 24.04.01 LTS My Thunderbird is version: Thunderbird 128.2.0esr I got no firewall and no antivirus software. Everything else is in the screenshot. I hope you can help me! Thanks already!

What is happening with hotmails and outlook accounts???? Even i have choose to store password everytime i open/run thunderbird it ask me the password and even i enter it again it ask me again and again and again only at hotmail/outlook maill accounts not at gmail or yahoo mail accounts. I have try all options and still always ask me the password of hotmail/outlook mail accounts.

What the heck is happening really? I have thunderbird 1.15.0 64bit esr

I have choose the oath2. and i have try mail server for imap: imap server: outlook.office365.com ssl/tls oath2 port: 993

Smtp server: smtp.office365.com starttls oath2 port: 587

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115.x are not broken? Perhaps there are some new Config flags that might be set? I hate to have to redo a bunch of carefully calibrated work.

Sample of v115.15.0 message list included; I uninstalled v128, so I can't easily show a sample of that.

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

Good afternoon,

Each time I load Thunderbird, I am prompted to enter the password for two email accounts, namely: 'president@crcc.com.au', 'secretary@crcc.com.au'. How do I fix this, please?

Lance Haslewood Australia lanceh49@bigpond.com lanceh22749@gmail,com