Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I am having to install tbird again on a new system, I copied and backup-ed my previous emails. When I view my copies and/or restored email files are empty. Why?

  • 3 vastust
  • 2 on selline probleem
  • 6 views
  • Viimati vastas Matt

more options

I am having to install tbird again on a new system, I copied and backup-ed my previous emails. When I view my copies and/or restored email files they are empty, nothing is displayed and the window shows message of being empty. I an sure of the backup and of my copy/paste steps. Where and/or what has happened to my emails? I also searched each disk and all files for email extensions (*.mozmsgs and *.sbd and *.sbf) with no results. I can not find a way to restore over 10 years worth of very important emails. Can someone please help me recover what I know is their? All my emails in Seamonkey are on another system (the one I replaced with new win7 pro 64 i7 based system) and all the emails I had in tbird, before having to reinstall everything on new system due to something that happened to the os, are the copied and backup-ed files that are showing empty. Prior to new install all old Seamonkey emails transferred to tbird and all the tbird emails prior were their and were the copied/backup-ed files showing empty now. This is turning into my worst experience and nightmare in over 25 years of systems. I am really lost on this one. please help....

I am having to install tbird again on a new system, I copied and backup-ed my previous emails. When I view my copies and/or restored email files they are empty, nothing is displayed and the window shows message of being empty. I an sure of the backup and of my copy/paste steps. Where and/or what has happened to my emails? I also searched each disk and all files for email extensions (*.mozmsgs and *.sbd and *.sbf) with no results. I can not find a way to restore over 10 years worth of very important emails. Can someone please help me recover what I know is their? All my emails in Seamonkey are on another system (the one I replaced with new win7 pro 64 i7 based system) and all the emails I had in tbird, before having to reinstall everything on new system due to something that happened to the os, are the copied and backup-ed files that are showing empty. Prior to new install all old Seamonkey emails transferred to tbird and all the tbird emails prior were their and were the copied/backup-ed files showing empty now. This is turning into my worst experience and nightmare in over 25 years of systems. I am really lost on this one. please help....

All Replies (3)

more options

Did you copy your entire profile, or have you been trying to cherry pick specific files?

https://support.mozilla.org/en-US/kb/profiles-tb

more options

I copied the disk home name (Windows) for C and D entire drive contents. I have a complete copy of C and D and a Retrospect BackUp of both C and D. There should be no reason for anything to be missing, all copied all should be available. I did not pick any file other than the entire disk file.

more options

Are you saying you split your profile between C and D drive, perhaps through specifying a location in the account settings.

BTW.

 *.mozmsgs useless duplicate files created for windows search integration.  Simply wasted space on the disk.
*.sbd a folder indicating the presence of a sub folder (contains no mail at all.
*.sbf    (I don't know that one.
*.msf  an index of mail.  contains tags, but otherwise useless and will be recreated when the mail is loaded in Thunderbird so it can display the mail list.
*.  that is no file extension.  You mail in files with the same name as the folders they came from.

Muudetud Matt poolt