Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

When I click on links, it always takes me to the websites homepage

  • 2 vastust
  • 1 on selline probleem
  • 9 views
  • Viimati vastas cor-el

skunkbig
skunkbig
more options

When I click on a link for a website, instead of taking me to exactly where the link was supposed to, it sends me to the main page associated with the link. For example, if I click on a link on google for a product on amazon, instead of taking me to the actual page with the product, it just sends me to amazons homepage. How do I correct this?

When I click on a link for a website, instead of taking me to exactly where the link was supposed to, it sends me to the main page associated with the link. For example, if I click on a link on google for a product on amazon, instead of taking me to the actual page with the product, it just sends me to amazons homepage. How do I correct this?

All Replies (2)

FredMcD
FredMcD
more options

Can you post some examples of the links here?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.