Hi brentsboats, you can bring up the Downloads window either by going to Tools > Downloads or pressing the shortcut SHIFT+CTRL+Y.

I suggest also you update your Firefox to the latest version.

Thanks and hope that helps.

that does not work ,, i will try to explain again ,, if i were to try and download the latest fire fox ,,it will down load ,,and i can see it in the window ,,but when i go to hit open ,,the letters that say open are like in a fog and it wont do anything ,,i started having problems with this about 3 weeks ago ,i have removed just about everything i can ,,including all of my msn stuff ,, it really has me by my ass . i have also gone to system restore several times ,,, so again people ,,please understand ,,i can download and see them in the window ,,but when i go to hit the open ,,the letters are in a fog and nothing happens

Would you know the location where the downloaded files are stored?

Here are some articles that might help:

• [Unable to download or save files]
• [Downloads window | How to]