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I've downloaded the Mozilla update several times on my laptop, but it keeps telling me to download it. Is there another step?

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uumary
uumary

I've downloaded the Mozilla update several times on my laptop, but it keeps telling me to download it. Is there another step?

I've downloaded the Mozilla update several times on my laptop, but it keeps telling me to download it. Is there another step?

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cor-el
cor-el
  • Moderator

You may have some pending files left in the updates folder.

Remove the files in the updates and updates\0 folder.
You may need to delete active-update.xml and updates.xml as well if present. 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)