Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet
Open

Ihave had Mozilla Thunderbird and VPN for sometime. Thunderbird will not now work with VPN

Thunderbird Connectivity
Denys replied
Mudrunner
Mudrunner

I have had Mozilla Thunderbird and VPN for some years and no problem but now Thunderbird will not receive or send email if VPN is on. Also there are now a number of sites that will not work whilst VPN is on. I have this on a Windows 11 desktop.

I have had Mozilla Thunderbird and VPN for some years and no problem but now Thunderbird will not receive or send email if VPN is on. Also there are now a number of sites that will not work whilst VPN is on. I have this on a Windows 11 desktop.

Muudetud Denys poolt

All Replies (3)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Are you referring to Mozilla VPN?

PS Meanwhile, I've moved your question to the Thunderbird Desktop forum.

Mudrunner
Mudrunner Küsimuse esitaja

Yes, Mozilla VPN

Denys
Denys
  • Moderator
  • Top 10 Contributor

Thanks for confirming. I suggest that you reach out to the Mozilla VPN support as well, so that they can try to investigate from their end. You can do that with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

Also, please make sure to leave any reply here, so that the question stays on the TB folks' radar.

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.