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Recover Lost Emails

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Hi, I had/have an IMAP account at my ISP Host, with TB connecting to.

There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced.

My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake.

They hastily re-instated just the package but all the emails had been wiped from the server.

I did though have a full copy of all emails on my TB IMAP client.

When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders.

Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ??

TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure.

Thoughts appreciated.

Hi, I had/have an IMAP account at my ISP Host, with TB connecting to. There has been a number of occasions where I have used the Servers IMAP copy of emails as a back up, and from memory am sure that when connecting a fresh client, all emails/folders etc updated and down loaded from the server > client, in fact nothing got deleted on either side, and both sides synced. My host (Fasthosts - I will name and shame) deleted my whole IMAP account by mistake. They hastily re-instated just the package but all the emails had been wiped from the server. I did though have a full copy of all emails on my TB IMAP client. When I reconnected my client to the server after the re-instatement, i expected my clients emails to upload to the server, but instead they 'vanished' - and I have nothing but empty folders. Am I able to recover any of these emails from my client, ie are they sitting in a file/folder still ?? TB has restarted a number of times since, and I fear the folder may have been compacted, but I cannot be sure. Thoughts appreciated.

All Replies (1)

Unfortunately, IMAP syncs to the server, not to the PC. Which means that the PC is set to mirror the server. Since there were no messages on the server, messages on PC were removed. Should this happen again, my suggestion would be to exit thunderbird and copy the message folders to the Mail\Local Folders folder. If you have a backup, we can assist in restoring it.

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