Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

No Message found - for inbox with 220460 unread messages

  • 1 vastus
  • 0 on selline probleem
  • Viimati vastas Rick
  • Open

cycle_paul
cycle_paul

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button.

Any ideas?

Thank you

Paul

I am running Thunderbird 140.11.1esr on Windows 11. I have many email accounts mainly with btinternet which I access with Thunderbird. Most of them work fine but when I tried add another email account with a very large inbox all of the folders download fine but the inbox itself doesn't show any messages but the number alongside the folder says 220479 (which I think is unread messages). I have tried this on 2 different laptops with the same result. I have tried to Repair the folder. The folder is selected for offline use and I have tried to press the Download now button. Any ideas? Thank you Paul

All Replies (1)

Rick
Rick
  • Top 25 Contributor

One common explanation is that the quick filter is set. See my image. If your screen looks like mine, uncheck the quick filter.

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.