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Rohkem teavet

E-mails not deleted after a download

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Ken
Ken

I just got a new computer and when I download e-mail on to my computer, it stays on the web site and when I get e-mail later that day, the previous e-mails I downloaded are still there and they are now duplicated on my hard drive. I get hundreds of e-mails per day and besides being a hastle, I will reach my quota pretty quickly. Thank you. X@riseup.net

Since this didn't happen with my previous computer, I assume some setting got changed. I hope this is one of those easy-when-you-know-how things.

(PII redacted by moderator)

I just got a new computer and when I download e-mail on to my computer, it stays on the web site and when I get e-mail later that day, the previous e-mails I downloaded are still there and they are now duplicated on my hard drive. I get hundreds of e-mails per day and besides being a hastle, I will reach my quota pretty quickly. Thank you. X@riseup.net Since this didn't happen with my previous computer, I assume some setting got changed. I hope this is one of those easy-when-you-know-how things. (PII redacted by moderator)

Muudetud James poolt

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david
david
  • Top 10 Contributor

First, I have no solution, just a suggestion. Go to 'account settings' and click the 'server settings' pane for the account and review settings there to see if it is set to delete messages after download. I am presuming this to be a POP account.

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