Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Why did subfolders disappear when I renamed their parent?

  • 5 vastust
  • 0 on selline probleem
  • 3 views
  • Viimati vastas Ed
  • Open

Subfolders disappeared when I renamed their parent. Only on Tbird Desktop, not Tbird Android nor on the server.

Subfolders disappeared when I renamed their parent. Only on Tbird Desktop, not Tbird Android nor on the server.

All Replies (5)

See if those folders got unsubscribed:

- on the main mail screen in the L. column, R. click the account (just above the Inbox) > Subscribe

I am in Classic View. On my main mail screen, there is first "Inbox" - the unified folder for 9 email accounts. Below that is the folder structure, each e-address being the name of the top-level folder. Right-clicking on either "Inbox" or a top-level folder does not give me "Subscribe".

Jon Weissman said

I am in Classic View. On my main mail screen, there is first "Inbox" - the unified folder for 9 email accounts. Below that is the folder structure, each e-address being the name of the top-level folder. Right-clicking on either "Inbox" or a top-level folder does not give me "Subscribe".

Are they POP accounts? If so, Subscribe doesn't apply.

Do the folders appear if you disable unified?

all are IMAP Yes! I hope this doesn't mean I have to give up Unified.

Jon Weissman said

all are IMAP Yes! I hope this doesn't mean I have to give up Unified.

Try Subscribe again.

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.