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Rohkem teavet

Firefox no longer works on Chess.com.

Chess.com has made some changes, and Firefox no longer works on the site.

Chess.com has made some changes, and Firefox no longer works on the site.

All Replies (3)

Hey don, I am not able to reproduce, are you able to use it in other browsers?

Thanks for responding. Yes, Edge works with no problem. At Chess.com I play against various bots. The site just added a promotion of special clown bots. On edge I can move on to the regular bots. On Firefox I'm stuck with the Clowns.I have tried deleting history at Chess.com and also used "Forget Site", but neither has worked.

Sorry to hear that. Here are some standard troubleshooting steps that may resolve the issue:

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon in the left part of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode. If the problem doesn't persist, please follow the steps from this article to troubleshoot further.
  5. If nothing from the above helps, try creating a new Firefox profile and check if the issue persists there. If it doesn't, you can start copying files from your old profile to the new one to identify which one causes the issue. See this article on what files to copy.
    • If nothing of the above helps then that's a compatibility issue. Please report it on WebCompat, so that our team there may be able to look into it. We'd also appreciate posting a link to your report here.

Does any of the above help? Looking forward to your update on how it goes!

Küsimuse postitamine

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