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Rohkem teavet

where are my emails today?

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fioclowd
fioclowd

I am not receiving emails today? on quick examination I was directed to 'error console'..where is that? Have I done something wrong-- Yesterday I tried to access my bt emails on my mobile phone and had to change password has that stimied the receipt of emails to computer?

I am not receiving emails today? on quick examination I was directed to 'error console'..where is that? Have I done something wrong-- Yesterday I tried to access my bt emails on my mobile phone and had to change password has that stimied the receipt of emails to computer?

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Toad-Hall
Toad-Hall
  • Top 25 Contributor

If you have changed password for BT email account then you need to update the stored passwords in Thunderbird.

  • Settings > Privacy & Security
  • Scroll down to Passwords
  • click on 'Saved Passwords'
  • Click on 'Show Passwords'

There will be two lines for each account - one incoming either starting with 'mailbox:// or starting with 'imap://..' and one outgoing starting with smtp://. You need to do the following for both lines.

  • Right click on line and select 'Edit Password'
  • Completely clear all the contents
  • Carefully type the correct password
  • When all done, click on 'Close'

Exit Thunderbird and wait a few moments for background processes to complete. Start Thunderbird.

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