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Cannot connect to BBc Sounds

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ltemis
ltemis

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck.

Connects without issue when using alternative browsers.

Cannot connect to BBC Sounds web page (https://www.bbc.co.uk/sounds). Get the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." Have tried with and without a VPN, have cleared the cache, and shutdown/restarted Firefox, but no luck. Connects without issue when using alternative browsers.

Valitud lahendus

OUTSTANDING!!! Mark it as resolved and have a good day.

Loe vastust kontekstis 👍 0

All Replies (3)

SuMo Bot
SuMo Bot

Did you try with Firefox in Troubleshoot mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

I'm currently on Win7 and have no issues with the site. see screenshot Post a screenshot showing the issue.

ltemis
ltemis Küsimuse esitaja

Hello - thanks for the advice.

I solved the problem by clearing all the cookies and restarting Firefox.

SuMo Bot
SuMo Bot

Valitud lahendus

OUTSTANDING!!! Mark it as resolved and have a good day.

Küsimuse postitamine

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