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Changing primary email when the original primary email is no longer active

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I need to change the primary email on my account, but the original primary email can no longer be accessed by me. How can I change to a new primary email?

I need to change the primary email on my account, but the original primary email can no longer be accessed by me. How can I change to a new primary email?

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Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.