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Emails received from (at)free.fr servers are no longer displayed in Thunderbird (bitdefender)

  • 2 vastust
  • 3 on selline probleem
  • 32 views
  • Viimati vastas Wayne Mery

rvdroid
rvdroid
more options

Hello,

Since yesterday (August 11th), messages received from my addresses like xxx@free.fr are no longer displayed correctly. In the main window, the subject and address are empty. Show message displays text, and the HTML is undecoded.

I installed the latest version on another computer and the result is the same. On the (free.fr) webmail, the messages received are correct.

Below is the source of a test message:

XXXX replace datas

X-Account-Key: account3 X-UIDL: 116536.e9Jn5LYvTJuMtAbdgrijjR0cEXo= X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: XXXXX@free.fr Received: from zimbra64-e11.priv.proxad.net (LHLO 

zimbra64-e11.priv.proxad.net) (172.20.243.214) by
zimbra64-e11.priv.proxad.net with LMTP; Tue, 12 Aug 2025 11:45:18 +0200
(CEST)

Received: from smtp4-g21.free.fr (mx28-g26.priv.proxad.net [172.20.243.98]) by zimbra64-e11.priv.proxad.net (Postfix) with ESMTP id 4FBC81FB658E for <xxxxxxx@free.fr>; Tue, 12 Aug 2025 11:45:18 +0200 (CEST) Received-SPF: pass (mx28-g26.free.fr: domain of free.fr designates 212.27.42.4 as permitted sender) client-ip=212.27.42.4; envelope-from=xxxxxxx.dpt@free.fr; helo=smtp4-g21.free.fr; Received: from smtp4-g21.free.fr ([212.27.42.4]) by mx1-g20.free.fr (MXproxy) with ESMTPS for xxxxxxx@free.fr (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256); Tue, 12 Aug 2025 11:45:18 +0200 (CEST) X-BitdefenderWKS-SpamStamp: Build: [Engines: 2.19.7.1595, Stamp: 3], 

Multi: [Enabled, t: (0.000011,0.003469)], BW: [Enabled, t:
(0.000007)], RTDA: [Enabled, t: (0.058042), Hit: No, Details: v2.90.0;
Id: 15.546wv.1j2f01og9.29m; mgx:
10_934cb7233fbb6e775fc95fa8b964d4c9], total: 0(775)

X-BitdefenderWKS-Spam: No - 0

X-ProXaD-SC: state=HAM score= . X-ProXaD-Cause: 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

X-ProXaD-Context: Received: from [IPV6:XXXXXXXX] (unknown [IPv6:2001:XXXXX]) (Authenticated sender: xxxxxxx@free.fr) by smtp4-g21.free.fr (Postfix) with ESMTPSA id 23B4A19F5C2 for <xxxxx@free.fr>; Tue, 12 Aug 2025 11:45:18 +0200 (CEST) Message-ID: <3a7a4d9b-XXXXXXX1dcd0@free.fr> Date: Tue, 12 Aug 2025 11:45:16 +0200 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Content-Language: fr To: XXXXXX <xxxxx@free.fr> From: =?UTF-8?B?SGVydsOp?= <xxxxx@free.fr> Subject: test g Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit

test

--

Hello, Since yesterday (August 11th), messages received from my addresses like xxx@free.fr are no longer displayed correctly. In the main window, the subject and address are empty. Show message displays text, and the HTML is undecoded. I installed the latest version on another computer and the result is the same. On the (free.fr) webmail, the messages received are correct. Below is the source of a test message: XXXX replace datas --------------------- X-Account-Key: account3 X-UIDL: 116536.e9Jn5LYvTJuMtAbdgrijjR0cEXo= X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: XXXXX@free.fr Received: from zimbra64-e11.priv.proxad.net (LHLO zimbra64-e11.priv.proxad.net) (172.20.243.214) by zimbra64-e11.priv.proxad.net with LMTP; Tue, 12 Aug 2025 11:45:18 +0200 (CEST) Received: from smtp4-g21.free.fr (mx28-g26.priv.proxad.net [172.20.243.98]) by zimbra64-e11.priv.proxad.net (Postfix) with ESMTP id 4FBC81FB658E for <xxxxxxx@free.fr>; Tue, 12 Aug 2025 11:45:18 +0200 (CEST) Received-SPF: pass (mx28-g26.free.fr: domain of free.fr designates 212.27.42.4 as permitted sender) client-ip=212.27.42.4; envelope-from=xxxxxxx.dpt@free.fr; helo=smtp4-g21.free.fr; Received: from smtp4-g21.free.fr ([212.27.42.4]) by mx1-g20.free.fr (MXproxy) with ESMTPS for xxxxxxx@free.fr (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256); Tue, 12 Aug 2025 11:45:18 +0200 (CEST) X-BitdefenderWKS-SpamStamp: Build: [Engines: 2.19.7.1595, Stamp: 3], Multi: [Enabled, t: (0.000011,0.003469)], BW: [Enabled, t: (0.000007)], RTDA: [Enabled, t: (0.058042), Hit: No, Details: v2.90.0; Id: 15.546wv.1j2f01og9.29m; mgx: 10_934cb7233fbb6e775fc95fa8b964d4c9], total: 0(775) X-BitdefenderWKS-Spam: No - 0 X-ProXaD-SC: state=HAM score= . X-ProXaD-Cause: 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 X-ProXaD-Context: Received: from [IPV6:XXXXXXXX] (unknown [IPv6:2001:XXXXX]) (Authenticated sender: xxxxxxx@free.fr) by smtp4-g21.free.fr (Postfix) with ESMTPSA id 23B4A19F5C2 for <xxxxx@free.fr>; Tue, 12 Aug 2025 11:45:18 +0200 (CEST) Message-ID: <3a7a4d9b-XXXXXXX1dcd0@free.fr> Date: Tue, 12 Aug 2025 11:45:16 +0200 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird Content-Language: fr To: XXXXXX <xxxxx@free.fr> From: =?UTF-8?B?SGVydsOp?= <xxxxx@free.fr> Subject: test g Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 8bit test --
Attached screenshots

Muudetud Wayne Mery poolt

Valitud lahendus

Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/

Loe vastust kontekstis 👍 1

All Replies (2)

rvdroid
rvdroid Küsimuse esitaja
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Hello,

I disabled BitDefender, and it's working properly again. (Thanks for the tip). So, it's probably caused by a BitDefender update.

Any info?

Helpful?

Wayne Mery
Wayne Mery
  • Top 10 Contributor
  • Moderator
more options

Valitud lahendus

Solution update posted at 8:48 Eastern time (12:48 UTC) Thursday by Alexlandru_BD, an admin at bitdefender, "The developers reverted the changes made in the last signature update and this should do the trick until a permanent fix is deployed. Just click on update in systray and reboot once completed. But keep in mind this change is being rolled out gradually, so it may not reach everyone at the same time.." More details at https://www.reddit.com/r/Thunderbird/comments/1mo693n/comment/n8ammvq/

Helpful?

Küsimuse postitamine

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