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Firefox is installing components needed to play the audio or video on this page. Please try again later.

  • 3 vastust
  • 0 on selline probleem
  • 28 views
  • Viimati vastas markwarner22

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Earlier today I was trying to watch Prime video and I kept getting an error saying that Firefox wasn't updated (which it was). I looked up some solutions, one of which suggested turning the DRM setting off and then back on. That was a mistake, because after that, any time I opened Prime or netflix, the error I got was "Firefox is installing components needed to play the audio or video on this page. Please try again later. "

Then, I looked that up and found out that my Widevine was just not installing. So, I found an alternative way to manually install it, which shows that it is installed in the Add-ons Manager, but I keep getting that error and nothing works. Prior to this my Netflix was still fine and working.

I've tried a few other things including closing firefox, refreshing firefox from the troubleshoot settings, and restarting my computer.

I am out of ideas, and I wanted to see if anyone can help me before I have to jump ship to another browser.

Earlier today I was trying to watch Prime video and I kept getting an error saying that Firefox wasn't updated (which it was). I looked up some solutions, one of which suggested turning the DRM setting off and then back on. That was a mistake, because after that, any time I opened Prime or netflix, the error I got was "Firefox is installing components needed to play the audio or video on this page. Please try again later. " Then, I looked that up and found out that my Widevine was just not installing. So, I found an alternative way to manually install it, which shows that it is installed in the Add-ons Manager, but I keep getting that error and nothing works. Prior to this my Netflix was still fine and working. I've tried a few other things including closing firefox, refreshing firefox from the troubleshoot settings, and restarting my computer. I am out of ideas, and I wanted to see if anyone can help me before I have to jump ship to another browser.
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My Firefox doesn't have Widevine installed. Did you contact Neflix or Prime to ask why it's trying to install Widevine?

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markwarner22 said

My Firefox doesn't have Widevine installed. Did you contact Neflix or Prime to ask why it's trying to install Widevine?

Widevine is already a plugin in firefox, and its what allows you to watch streaming services on these browsers. My error has to do with it not working right.

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No my Firefox has no Widevine plugin installed and this is a clean Firefox install I don't see Widevine on my Firefox list. Why not remove Widevine and go install it rather then let Netflix or Prime do the installing,

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