Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Email stopped working

  • 2 vastust
  • 1 on selline probleem
  • 67 views
  • Viimati vastas Toad-Hall
  • Archived

webprogrammer
webprogrammer

My email stopped working and it is asking for a correct password. I didn't change the password recently and just to confirm I logged into my email through webmail and it accepted my password.

After that, i deleted the account from Thunderbird and when i tried to add it again, I can't press "Continue" after i insert the email address and the password. Got someone an idea? Thank you

My email stopped working and it is asking for a correct password. I didn't change the password recently and just to confirm I logged into my email through webmail and it accepted my password. After that, i deleted the account from Thunderbird and when i tried to add it again, I can't press "Continue" after i insert the email address and the password. Got someone an idea? Thank you

All Replies (2)

webprogrammer
webprogrammer Küsimuse esitaja

Below this comment, you can see 2 attached files with the issue that i'm talking about.

Toad-Hall
Toad-Hall
  • Top 25 Contributor

re : I can't press "Continue" I'm assuming you can press 'Continue' but nothing is happening and then you get that error message. Is that correct?

Suggest: Where it says enter your name, enter your name not your email address.

Under Email address: You have entered a knot.com email address and it is accessing the bestrading.com server...is that correct?