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Cannot Login using Firefox to my Credit Union Australia Website, CUA say it is a ongoing problem they have with Firfox web browser. Please advise.

  • 2 vastust
  • 1 on selline probleem
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  • Viimati vastas FredMcD

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Sometimes I can log in to the website but it can take up to 10 attempts. I have Immediate login when I use Microsoft Edge. Login has only been a problem since about 3 weeks ago. CUA say they are aware and monitoring of the problem but don't have any answers. Its a nuisance because I have greater flexibility using the website with Firefox Its my preferred browser.

Sometimes I can log in to the website but it can take up to 10 attempts. I have Immediate login when I use Microsoft Edge. Login has only been a problem since about 3 weeks ago. CUA say they are aware and monitoring of the problem but don't have any answers. Its a nuisance because I have greater flexibility using the website with Firefox Its my preferred browser.

All Replies (2)

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1


Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.186

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
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