Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Macbook - Cannot restore bookmarks, "JSON file exceeds the maximum number of characters"

  • 2 vastust
  • 1 on selline probleem
  • 5 views
  • Viimati vastas cor-el

jopaglia
jopaglia
more options

FFox version 34.0.5 Mac OS X 10.8

I did an Adobe Flash update which required a close of my Firefox browser. When I opened Firefox following the install, I had no bookmarks. When I attempted to restore via a backed-up JSON file (1 month old) an error was returned stating that Firefox was 'unable to process the backup file.'

I used http://jsonformatter.curiousconcept.com/ to check out the file and it says that 'the JSON data exceeds the maximum amount of characters'. I would have hoped that if I was at a point of maximum characters it would have pointed this out to me when I did the backup, but no warning was given and now I'm out 10 years of links.

PLEASE HELP!!!! Is there anything that I can do to increase the number of characters that Firefox will accept from a JSON file?

Thanks in advance for your assistance.

FFox version 34.0.5 Mac OS X 10.8 I did an Adobe Flash update which required a close of my Firefox browser. When I opened Firefox following the install, I had no bookmarks. When I attempted to restore via a backed-up JSON file (1 month old) an error was returned stating that Firefox was 'unable to process the backup file.' I used http://jsonformatter.curiousconcept.com/ to check out the file and it says that 'the JSON data exceeds the maximum amount of characters'. I would have hoped that if I was at a point of maximum characters it would have pointed this out to me when I did the backup, but no warning was given and now I'm out 10 years of links. PLEASE HELP!!!! Is there anything that I can do to increase the number of characters that Firefox will accept from a JSON file? Thanks in advance for your assistance.

All Replies (2)

jopaglia
jopaglia Küsimuse esitaja
more options

I can add to this by stating that I have a lesser list of bookmarks in Chrome that I tried to import via bookmarks/import from another browser, and it says the import is successful yet nothing shows up in bookmarks. This Firefox install looks useless, but unfortunately I have tried reinstalling Firefox 2x already with no success.

cor-el
cor-el
  • Moderator
more options

What is the file size of the JSON file?

Did you check the file to make sure that it is a valid JSON file?

You can open the file in the Scratchpad (Tools > Web Developer). Click the "Pretty Print" button to format the file

You can check for problems with the places.sqlite database file in the Firefox profile folder.