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Thurderbird updated, but now my email will not load from my service providers

  • 3 respuestas
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  • Última respuesta de Matt

DeemB
DeemB

I have over 71 emails in my service provider account, they will not load to my Thunderbird Mozilla account. Before today's update, it loaded upon entering the account.

I have over 71 emails in my service provider account, they will not load to my Thunderbird Mozilla account. Before today's update, it loaded upon entering the account.

Todas las respuestas (3)

user01229325
user01229325

Check your firewall and see if Thunderbird got blocked due to the update. This has happened for other users.

Do you get any error messages?

DeemB
DeemB Autor de la pregunta

Mozilla is connecting to Comcast.net ,but does not load the emails. I've check the mail ans server settings in the Mozilla tools section.

Matt
Matt
  • Moderator
  • Top 10 Contributor

Have you disabled email scanning in your anti virus program and as it is comcast and they give you nortons go into nortons and make sure it explicitly allows all Thunderbird access to the internet a setting of Automatic is not adequate.