Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.
Archivado

I click on mozilla and it won't open; what do I do?

Firefox
Tim replied Hace 15 años
sidfred23
sidfred23

I've tried uninstalling and reinstalling mozilla and it didn't help. I updated my plugins and it didn't help. I ran a PC registry cleaner and still mozilla won't open. When I click on the icon the hourglass comes on for a few seconds and then goes away, but nothing else happens. I've restarted my computer repeatedly to no avail. AAARGH!

I've tried uninstalling and reinstalling mozilla and it didn't help. I updated my plugins and it didn't help. I ran a PC registry cleaner and still mozilla won't open. When I click on the icon the hourglass comes on for a few seconds and then goes away, but nothing else happens. I've restarted my computer repeatedly to no avail. AAARGH!

Todas las respuestas (1)

Tim
Tim

Can you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Can you get the profile manager to open? http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile