Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

When trying to download a pdf file, it just hangs and locks up my computer causing me to power down. How do I fix this?

  • 1 respuesta
  • 14 tienen este problema
  • 57 visitas
  • Última respuesta de the-edmeister

tgoodrich
tgoodrich

Whenever I try to download a pdf file, Firefox hangs and my only recourse is to power down and power up again. I have to use IE to get the pdf I am after.

Whenever I try to download a pdf file, Firefox hangs and my only recourse is to power down and power up again. I have to use IE to get the pdf I am after.

Todas las respuestas (1)

the-edmeister
the-edmeister

You have two PDF "reader" plugins installed. Try disabling one of them. Tools > Addons > Plugins