Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.
Archivado

after the recent update yesterday, none of my incoming gmail messages will load or send (PC)

Wendy Green

Email (from gmail) is not downloading. Thunderbird updated yesterday and I can't download today's emails; it gets stuck on "check mail server capabilities." If I go into Gmail it's there, but it's not coming in on Thunderbird

Email (from gmail) is not downloading. Thunderbird updated yesterday and I can't download today's emails; it gets stuck on "check mail server capabilities." If I go into Gmail it's there, but it's not coming in on Thunderbird

Modificadas por Wayne Mery el

Todas las respuestas (2)

You have a broken antivirus is my guess, what product do you use?

Well, after "spinning" for several hours, it fixed itself and I'm now back on Thunderbird. FYI I use Avast, if that gives you any clues. Thank you for addressing my problem. If you have any other ideas, let me know because this seems to happen more often than I'd like, always after an update, and I'm desperately clinging to WIN 10. lol