Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.
Archivado

Backup

Kiki replied
Станислав

Hello! I had to change my laptop for work and there were very important settings, passwords, etc., which I successfully restored on new devices. I forgot my password and had to reset it via email, after which I can't sync. I don't have visited tabs or anything else. Please restore my account history. I was not aware of the data being cleared when resetting the password.

Hello! I had to change my laptop for work and there were very important settings, passwords, etc., which I successfully restored on new devices. I forgot my password and had to reset it via email, after which I can't sync. I don't have visited tabs or anything else. Please restore my account history. I was not aware of the data being cleared when resetting the password.

Todas las respuestas (1)

Hi there,

Do you possibly still have access to your old device? I'm afraid if there's nothing you can do to recover the data after the password reset if you don't have any other copy somewhere else. But the following article has more details that might be useful for you How to change or reset your Mozilla account password.