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error: platform version 119.0 is not compatible with 118.0.2

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paula35
paula35
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how do I resolve the above error? unable to attach error message.

how do I resolve the above error? unable to attach error message.

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cor-el
cor-el
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An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.