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Installation failure

Firefox Installation and updates
elaia replied
elaia
elaia

Firefox has crashed and uninstalled itself. I’ve made numerous attempts to download and reinstall it but I keep getting the following messages:

“extraction failed, can not open output file” and then...

“hmmm.... for some reason, we could not install Firefox. Choose ok to start over”

Look forward to support.

Firefox has crashed and uninstalled itself. I’ve made numerous attempts to download and reinstall it but I keep getting the following messages: “extraction failed, can not open output file” and then... “hmmm.... for some reason, we could not install Firefox. Choose ok to start over” Look forward to support.

Todas las respuestas (2)

Shadow110
Shadow110

Solución elegida

HI, since you have not said what your installing to and made your question on a Phone, I have no idea.

This forum is for Desktop,laptops,notepads and if your having problems use this Full Version Installer : https://www.mozilla.org/firefox/all/


If wanting help with a phone : https://support.mozilla.org/en-US/

elaia
elaia Autor de la pregunta

Hi, thankyou for your reply. My apologies I was installing to laptop. However the link you provided I was able to install immediately... so thankyou for your assistance.