I am running Thunderbird 52.6.0. I have been unable to login to gmail.
I've reset password twice. I followed a previous post about changing the Server settings from NormalPassword to Oauth2. This value is not available. Under Server Settings, authentication methods available are Normal Password, encrypted Password, Kerberos, and NTLM. My gmail account has the less secure option turned on.
Todas las respuestas (3)
I followed a previous post about changing the Server settings from NormalPassword to Oauth2. This value is not available.
OAuth2 authentication is only available for IMAP accounts (and SMTP). It isn't available for POP. Presumably your account is POP.
Under Server Settings, authentication methods available are Normal Password, encrypted Password, Kerberos, and NTLM.
Use 'Normal Password'.
If this still doesn't work please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.
Modificadas por christ1 el
I nitice your reply to a previous questioner, so I'm sending my troubleshooting info because my password always seems to be wrong on this new lapgtop.
Application Basics
Name: Thunderbird Version: 17.0.8 User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:17.0) Gecko/20130801 Thunderbird/17.0.8 Profile Folder: Show Folder
(Local drive) Application Build ID: 20130801144703 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Crash Reports: about:crashes Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (imap) imap.gmail.com:993, SSL, passwordCleartext OUTGOING: smtp.gmail.com:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 17.0.8 font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.enable: true mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1522941438 mailnews.database.global.datastore.id: a93c6756-8f6e-4fbc-8ae7-3d76edfe9af network.cookie.prefsMigrated: true places.database.lastMaintenance: 1522936015 places.history.expiration.transient_current_max_pages: 103793
Graphics
Adapter Description: Intel(R) HD Graphics Vendor ID: 8086 Device ID: 5a84 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 22.20.16.4735 Driver Date: 7-7-2017 Direct2D Enabled: Blocked for your graphics driver version. DirectWrite Enabled: false (10.0.15063.0) ClearType Parameters: ClearType parameters not found WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics) -- OpenGL ES 2.0 (ANGLE 1.0.0.1242) GPU Accelerated Windows: 0/1
cryptogram,
please start a new topic for your problem. https://support.mozilla.org/questions/new