Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I had to establish a new account thru comcast so I could receive email; Lost all of my local folders; can you help

  • 2 respuestas
  • 1 tiene este problema
  • 54 visitas
  • Última respuesta de vannis

I could not receive my emails from my provider Comcast.net so they had me delete the original account and establish a new account. I now have the emails that I could not download the past 30 hours. However, I lost all my local folders where I had much saved emails in many accounts. Enough to go from local folder tab to the bottom of the page. How can I retrieve those folders and included emails. I have a iMac with OS 10.11.1

I could not receive my emails from my provider Comcast.net so they had me delete the original account and establish a new account. I now have the emails that I could not download the past 30 hours. However, I lost all my local folders where I had much saved emails in many accounts. Enough to go from local folder tab to the bottom of the page. How can I retrieve those folders and included emails. I have a iMac with OS 10.11.1

Solución elegida

DavidJWard said

I could not receive my emails from my provider Comcast.net so they had me delete the original account and establish a new account. I now have the emails that I could not download the past 30 hours. However, I lost all my local folders where I had much saved emails in many accounts. Enough to go from local folder tab to the bottom of the page. How can I retrieve those folders and included emails. I have a iMac with OS 10.11.1
Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

they had me delete the original account and establish a new account.

What does this mean? Please provide more details. Where did you delete the original account?

Solución elegida

DavidJWard said

I could not receive my emails from my provider Comcast.net so they had me delete the original account and establish a new account. I now have the emails that I could not download the past 30 hours. However, I lost all my local folders where I had much saved emails in many accounts. Enough to go from local folder tab to the bottom of the page. How can I retrieve those folders and included emails. I have a iMac with OS 10.11.1