Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Adding a new password

  • 3 respuestas
  • 1 tiene este problema
  • 5 visitas
  • Última respuesta de christ1

mjohn739
mjohn739
more options

Am trying to add a new password to a new installation of Thunderbird 38, but it doesn't ask for one. I went to Tools > Options > Security > Passwords then Saved passwords, where none was listed. How do I enter a new password given these circumstances?

Am trying to add a new password to a new installation of Thunderbird 38, but it doesn't ask for one. I went to Tools > Options > Security > Passwords then Saved passwords, where none was listed. How do I enter a new password given these circumstances?

Todas las respuestas (3)

christ1
christ1
  • Top 25 Contributor
more options

Thunderbird will prompt you for the password when it's needed, e.g. when running the new account wizard.

Am trying to add a new password to a new installation of Thunderbird 38

Please explain in detail

  • what you're doing
  • what happens
  • what you expect to happen
mjohn739
mjohn739 Autor de la pregunta
more options

Thanks for your feedback. Unfortunately, tb doesn't/hasn't asked, which is why I first attempted to delete any existing passwords. Do you know of a way to "force" tb to ask?

thnx, mjohn

christ1
christ1
  • Top 25 Contributor
more options

When Thunderbird does not prompt you for a password the most likely reason is that it cannot connect to the server. I.e. you don't even get to the point to supply a password, because something goes wrong before. So you'll need to fix the underlying problem first. Unfortunately you provided no further details to your problem.