Thunderbird Support Forum

I recently downloaded and installed Thunderbird but forgot my primary password. Have tried the solutions available at the Mozilla website with no luck. I have also deleted the program and my Mozilla account, and started over from scratch. Still no luck.

We have 2 computers set up with Mozilla Thunderbird. On one of the 2, the outbound password was inadvertently changed. on the other of the 2, the outbound email works fine.

On the 1 the password was lost, I saw an option to view the password. I'd like to do that on the 1 that DOES work so I can re-enter the proper password.

Thank you,

The following Thunderbird error just started today for FOUR out of FIVE of my accounts. The error reads: "The stat command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded. Invalid credentials." Connection Security is: SSL/TLS Authentication Method is: OAuth2 Nothing was changed in several weeks.

I saw this error was posted before but NO ONE solved the problem.

Please help.

Regarding having correct settings for smtp server...After working fine for a couple of years, in May my Thunderbird email client starting getting an error when trying to send email, requiring having to wait and retry multiple times to get the email to send without getting the timeout error. I spent a lot of time in May to resolve without success, then a lot more time this month. I have tried several different settings for "Authentication method" and "Connection Security" The smtp settings specified by my email provider, WOW, either don't match the Thunderbird options, or result in error. A different set of settings I tried seem to work, as well as a variation of what a WOW rep emailed to me in May. However I wonder if either of these settings cause any security issues to be concerned about--that is my main question now, since sending email seems to be working fine again.

1) The other week I set smtp server settings to Authentication method: Normal password Connection Security: STARTTLS That has been working fine for a couple weeks without error. However since WOW says they don't support STARTTLS is that a problem to specify those settings?

2) What one WOW rep specified in May on a screen shot with a handwritten note: Authentication method: Normal password Connection Security: None However when I specify "Connection Security: None" the only option allowed for Authentication method is: "Password, transmitted insecurely." Email seems to work without error with those settings. However is "Password, transmitted insecurely" a problem? Or is that OK? (Transmitted Insecurely doesn't sound reassuring!)

In multiple calls and hours of time with my email provider, WOW, they say they don't have any information about what the settings should be for Thunderbird, and despite their efforts have not been very helpful. Attached is some information they have provided on different occasions, or from the web site. Screen shot -- Outgoing Server (SMTP) Settings Standard POP3 Server information Email Server Settings

Hello. I have deleted all messages from one email (sent and received). The problem is, when I type the email in search system, there is still one (sent) message but it's invisible and I can't find it in any folder. How can I delete that one message? For further details, ask me here.

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere as well as in the past.

I think it would be an advantage to see what I am typing. The simplest error with a password can wreak havoc with one's time and sense of self. If there is something I can adjust, or if a brief bit of coding may well be a splendid help.

Thanks in advance, Rick-Ashley Read [email removed from public forum] Rip City, Ory-gun 73

I have email filters set-up to delete any emails from senders who are not in my address book. However, if the email is missing the sender ("From:" tag missing) the email is retained. I would like an option to create a filter based on missing "From:" tag. This would help protect users from scams and junk emails.

Hi,

is it correct that Thunderbird has marked as Linux in Gmail authorized devices?

And is it correct that now Thunderbird shows a window where I have to insert my gmail credentials in order to add/use the account?

Thank you very much.

Paolo

I have 3 thunderbird accounts ..2 of them connect fine to online gmail,,,,however the 3rd is getting invalid password messages.... I have reset the password in gmail and likewise in Thunderbird...but it is not connecting any ideas?

Hello,

I was asked to sign in and when I used my password I got the following message:

Sending of password for user [edited] @athleticstrengthtraining.com did not succeed. Mail server pop.secureserver.net responded: Authentication failed.

I have tried to log in several times and continue to get this message. So I have not received my emails in a few weeks.

My organization uses Google Workspaces/GSuite, and my supervisor needs about forty mailboxes on his laptop (macOS Monterey). These are accessed through POP, with OAuth2 authentication.

Previously, when one of these OAuth tokens expired or otherwise became invalid, attempting to check mail on that account would pop up the Google authentication page. Now, it just produces an error message ("The STAT command did not succeed .. Invalid credentials"). In order to re-authenticate to the account, I have to manually go into saved passwords and delete the invalid OAuth token. At that point, attempting to check the mailbox will pop up the authentication page.

Is there a way to make it so that, if Google's server replies with "Invalid credentials", Thunderbird will pop up the authentication page automatically, rather than requiring me to manually delete the invalid token? I searched Config Editor, but didn't see anything obvious.

Thank you for your time.

I am unable to sign in, it asks for my gmail password which I give, and it is correct, but I am unable to sign in and I keep keep the enter your password again and again. I am able to sign into my gmail on this computer through gmail directly, and also on my iPhone so I know my password is correct. I have been using Thunderbird for years and would like to continue to do so.

I am having trouble sending emails. I am asked to loginto server smtp.googlemail with username ... nad then asked to enter the password but it wont accept it I have all my accounts using OAuth2. I deleted and reentered all my passwords in TB and have no problem receiving emails from my Gmail