Ubuntu: 20.04 LTS
Kernel: 5.13.0-40-generic
Thunderbird: 91.7.0 (64 bit)
Since starting service with an new ISP, I have been having problems with Thunderbird outgoing ma… (read more)
Ubuntu: 20.04 LTS
Kernel: 5.13.0-40-generic
Thunderbird: 91.7.0 (64 bit)
Since starting service with an new ISP, I have been having problems with Thunderbird outgoing mail (incoming works fine). I did not see this problem with my previous ISP.
In both plain text and HTML formats, if the body of the email is greater than approx. 930 characters, when I click <Send>, the progress window goes to 100% sent, then hangs and eventually times out with the message not being sent. It shows an error message:
"Sending of message failed
The message could not be sent usin Outgoing server for an unknown reason. Pleas verify that your Outgoing server settings are correct and try again."
I have contacted the new ISP about this and they have no idea what is causing this except it is not a problem with their SMTP host. All email settings are as directed by the new ISP.
I have confirmed this on 2 computers, both running the same software by creating messages with known character counts of over 1000 characters, created in a basic text editor, and progressively deleting characters until it is successfully sent and recounting the characters.
EDIT:
After reinstalling Windows 10 and Thunderbird, I attempted so send an email with a 78Kb attachment, which failed with the message:
Sending of the message failed.
The message could not be sent because the connection to Outgoing server (SMTP) smtp.seaside.ns.ca was lost in the middle of the transaction. Try again.
Further searching on the Web has led me to looking at an old thread:
https://thunderbirdtweaks.blogspot.com/2010/10/i-cant-sent-mail-networktcpsendbuffer.html
but this had no effect.
I am at a loss, so any possible clues as to what is going on would be greatly appreciated.