Thunderbird Support Forum

I'm running the latest version of Tbird on a Windows 10 machine. My provider is Comcast. (Xfinity). The program no longer accepts my password and there are no saved passwords in the "Saved Passwords". How can I reset my password? It says no account found. I've been using Tbird for a LONG time.

att.net email uses a "Secure Mail Key" authentication method... and it seems each time I allow Thunderbird to update itself, it 'loses' my att.net email password, forcing me to go back to att.net and start over, creating what AT&T calls "Secure Mail Keys".

My other email accounts (e.g., aol.com) don't have any issues following Thunderbird updates.

Is this a known issue with Thunderbird updates, somehow specific to 'secure mail keys'?

I am unable to send emails using my thunderbird account from my OnlineBookClub addresses. I get the error message " The message could not be sent becauseconnecting to outgoingserver (SMTP) mail OnlineBookClub.org failed. The server may be availableor is refusing SMTP connections. Please verify that your outgoing server settings are correct and try again.

Please help! Out of the blue Thunderbird is saying my password failed. I did not do anything at all to make this happen. It has worked fine for years. But now I am unable to get in. I have spent hours trying to change the password and now I am lost in confusion. Nothing is working. I uninstalled and reinstalled Thunderbird. Still cannot get in. What can I do? How do I know when someone answers this? I cannot get email.

I'm having trouble with my Thunderbird password. I have 2 emails with identical settings and passwords. One works fine. The other's asking me for my password. When I enter what I knew for certain was the password I get the message, "Login to server imap.comcast.net with username weissfamily@comcast.net failed." I successfully changed the password still get the same error message. Also I get a Thunderbird popup that says, "Alert from account weissfamily@comcast.net: 1014." This is all above my pay grade. Need assistance. TIA. Tim Weiss

Hello,

I want to install a lock on my mailbox. I thought two factor authentication is the best way to do so. However, I do not see any info about 2fa and Thunderbird. What I do see is: info about Open PGP key and S-MIME certificats to encrypt messages. I think both adds to security, however, it appears to me that the 2fa is the real lock and encrypting messages is useful in case the lock hasn't worked well: the messages can be read by a third person, but not understood. Is that right? And do I understand it correctly that there's no 2FA option for thunderbird? Is encrypting messages as safe and convenient as 2FA?

Hopefully someone could help me out...I'm a non-techie as you might already assume;), hopefully this can be taken into account..

Thanks! Simone

Hi,

Tl;dr: how to convert pgp public keys to a csr and vice versa for the generated Certificate

Since K9 and Thunderbird are about to merge I wanted to point out here that i have difficulties using a S/MIME Certificate in the PKDS 12 format on my phone. The OpenKeychain app required just can't import it. I need to use a Certificate that got signed by my company. So even if I generate a PGP pubkic key with open keychain I don't get how i would turn that into a CSR that I could send to the it Department. Has anyone else had the same issue?

I am not receiving any messages in my SPAM folder in Thunderbird. When I open my email account using either Blue Mail or GMX web all of my SPAM messages are there.

How do I resolve this?

T'bird: Can't log into Yahoo Mail - wrong p/w, but identical log-on & p/w work perfectly using Firefox; any ideas?

I've deleted cookies, and checked exact log-on & p/w characters. I've deleted old Yahoo p/w.

I'm wondering if Yahoo is blocking T'bird in favor of its own email program?

Hello,

I am getting a failed mailed delivery message every time I send an email.

The error reads:

host submission.antispam.mailspamprotection.com [34.111.121.216] SMTP error from remote mail server after end of data; 550 high probability of spam 1rITD-006zLY-2v

Reporting-MTA: dns; es81siteground.eu

I can send emails just fine, but cannot receive any. After a few moments, I get a popup saying my login to the mail server failed, and I can retry, enter new password, or cancel. When I click on Enter New Password, nothing happens. No new dialog box appears. Retry just keeps repeating the same error.

This issue arose when I changed my password on the webserver, and then attempted to update my password in TB under Privacy and Security/Saved Passwords, but only the smtp server is listed. I must have deleted the pop address. I don't see a way to add it back. Other than removing the account and creating a new one, is there a way to add the pop address? Many thanks.

I get this message when I open Thunderbird. "Sending of password for user jhtimmons@embarqmail.com did not succeed. Mail server pop.centurylink.net responded: service temporarily unavailable."

Hi, I get sextorsion mails now and then (blackmail which claims to be sent from my own mail account). These I routinely move to a folder for scam mails together with Nigeria letters and what else I get. There are quite a lot of mails in that folder now! A few days ago I wanted to do some statistics on all these mails, and to my great wonder, all sextorsion mails, save one, have disappeared from that folder. All other kinds of spurious mails seem to remain. Are there anything in Thunderbird that automatically do away with that kind of mail? One of the mails contained nothing but a screenshot, so it did not even have text that could trigger a delete. Kind regards, and a happy new year to you all, Carl Ejnar Nielsen

Hallo, wir haben einen neuen Mail-Anbieter und bei diesem heisst der "Gesendet"-Ordner in de XLIST "Sent Items" und wird nicht ins deutsche übersetzt. Wenn der Ordner "Sent" heisst wird dieser sauber übersetzt (von anderen Anbietern). Wäre es möglich "Sent Items" auf dei XLIST zu übernehmen, so dass dieser auch in "Gesendet" übersetzt wird?

Vielen Dank!

Links have been going through linklock for some time. Starting today, every one of those is blocked with a bad certificate error from BitDefender. How to stop links in Thunderbird emails from using linklock? I would like to directly to the website.