Thunderbird Support Forum

Can new folders be created in the 'root directory' or must they reside either within an account or a local folder?

Setting up a mailfence alias using the identity capability. Currently have two folders; me@mailfence.com and local as the initial configuration. Would like to create an equivalent directory structure myalias@ mailfence.com with subdirectories draft, sent, junk, etc. resides outside of both me@mailfence.com and local.

Looking for a native TB approach (if it exists),

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

I use Thunderbird since years. Non problem, I'm very happy with it. Two days ago I upgraded my PC to Windows 11, and when I send some emails from one of my three accounts, while copying it in the relevant folder, the shown windows is cut on the right, as per my attached snapshot. Small defect indeed, but... :-)

I was being nagged to update Thunderbird so did so via download & install as instructed (there was a message 'we will guide you through the update'). That did not happen but I installed 102.2.2 Everything seemed fine except the message pane in lower half of screen is now blank even when I click on an email in the list above. Have tried 'repair' but that had no effect. This is irritating, as the only way I can read my remails is to right click on one and select 'reply' or 'forward' ... it then appears as a new reply and I can see it. But in the upper pane that email rema\ins in bold, ie, unread. I am still getting reminders to upgrade even though 'About Thunderbird' indicates I have the latest version. Hope you can help with this!

THIS IS A VERY SERIOUS PROBLEM

Dear Sirs,

I have been a satisfied Thunderbird user for more than ten years, I have made a large one-time donation and I also make a monthly donation.

Since I had my hip replaced ten days ago it is difficult for me to get to my office upstairs so yesterday I wanted to transfer some accounts to my notebook that I otherwise use in Thunderbird on my stationary work computer.

On some website I read instructions for copying a "profile" from a desktop computer (Windows 7 Pro 32 bit) to a laptop (Windows 10 Pro 64 bit). I don't know what I did wrong: all the desired accounts (four of them) appeared on the laptop but they all ask for passwords all the time and don't save or remember them.

Out of sheer stupidity I also updated the stationary computer to version 102.3.3 and also updated the version of the Mozilla browser. The end result is that now even on a stationary computer Thunderbird asks for passwords all the time and does not save them.

I also tested the transfer while entering passwords a few dozen times and somehow managed to forward one email from the archive on two accounts.

Today I tried to install an old version of Thunderbird (38 and/or 52) on a desktop computer from your website but it downloads version 102 every time.

We have our own e-mail server in the company and my colleague reset my password (just in case) and I entered the new/temporary password in the mail on my mobile phone (Blackberry) which after the change normally receives and sends e-mails. Blackberry of course worked normally all the time even with the old password.

PLEASE - PLEASE let me know the solution because I really do NOT WANT to use any other email app.

Best regards,

                            Janez

Hi! I have a lot of IMAP mail account and want to store all relevant mails in an lokal account stored on an local folder. So I created an new local account and selected in the account settings at the option Message Store Type "File per folder (mbox) to store each folder in an separate folder an the local file system.

The Account Name: RS_Mailablage_Zentral Local Directory .....\RS-Mailablage_Zentral

Now I want to move/copy some mails from the IMAP-account to the new local account in an new created folder. But it doesn´t work either by drag & drop nor by using the the option "Move to" in the Message-menu. It doesn´t work in the troubleshoot mode.

In the local directory I found all the created folders from TB as directory foldername, as directory foldername.sbd and as file foldername.msf. You can find some screenshots at the uploaded pictures.

Please can you help me to find a solution.

I use TB version 91.13.0 (64-bit) on Windows 10 Home version 21H2

Just yesterday, I tried to download my latest email with "get messages" on my PC but got a message saying "error with account stanmalette" and "Sending of username did not succeed. Mail server pop.embarqmail.com responded: stanmalette is an invalid mailbox.Account name should be the fully qualified email address". I can still get my thunderbird email on my phone, but the PC seems locked as of 10/24/22. Should I set up the account again, or download Thunderbird again, and should I be pop or imap? I have been using Thunderbird for many years and this was unexpected and confusing. Stan

I've used TBird for years as my program for email. Monday, Oct. 24th, a window popped up, saying my "user name" was not valid. Another window said to "retry, change Pword" BUT I can go to the Centurylink.net web site for email, sign in, using my user name, and 'old' password and get in. It seems that the problem is with TBird or Centurylink. Century link is in progress of selling to Brighthouse. Note: on their email site, I've lost a lot of emails, but it seems to work. At least, I can receive and send emails thru their site! I've checked my TBird account for SMPT settings. (another window that pops up saying "check smtp settings") They are correct for highermark@embarqmail.com. the default setting reads:" Outgoing server-smpt.embarqmail.com(default). I just want someone to enable me to use my user name so I use TBird (with all my emails and info)......or tell me what to do.....or fix the problem.

 I may have to eliminate TBird program and try to start over, with importing? IF so, how can I delete the TBird program? I'm using Win. 10. Settings? mjm

Hi there,

Thanks for your help...

Vcard is not enabled in my settings (see screen shot) But whenever I send an email a blank card appears at the bottom. Is there some other setting i am missing?

Many thanks,

Holly

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't connect to the account at GD. I use a pw manager and get the error [Enter your password for xxxxxxx.com on outlook.office365.com:"] Entering the pw stored in my password manager for other sites is working well, including this one at Mozilla. The stored login to GD email goes to my inbox on the GD Outlook server, so I assume the GD password works there but it doesn't for the account on TB. GD email imap/pop settings are in the attached image. What can I try next?

Hello, have the latest version of Thunderbird (102.5.0.) in Windows 11 Pro. I'm using 6 IMAP accounts there.

I want to stop check mails automatically in one account, so I unchecked: - Check for new messages at startup - Check for new messages every 10 minutes - Allow immediate server notifications when new messages arrive

Problem is thunderbird still checks for new mails of that account and shows me notifications. What is bad please?

Tried to clean install of thunderbird, didn't help it. Thank you

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB!

How can I reduce the size of this folder?

thanks,

TalkTalk are updating their email process shortly, will Thunderbird cope?

TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL Encryption method (for Windows/Mac Mail) SSL/TLS Server port (All devices if using IMAP) 993 Server port (All devices if using POP3) 995

Outgoing mail settings Values to use Outgoing mail server smtp.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL or TLS Encryption method (for Windows) STARTTLS Server port (All devices) 587

I have purchased the Owl addon so that I can use two Microsoft 365 email addresses in Thunderbird, I have set them both up and they appear in the side panel with my other email addresses but only one of them will send or receive emails. Please could someone supply up to date instructions on how to set two exchange accounts up. Thank you

Been using ThunderBird for many years to access my ATT email account ( [edited] @pacbell.net), but for the last three days it won't allow ThunderBird to access it and download emails. Have reloaded T-Bird, Changed passwords,, etc. but no good. Called ATT twice and they say since I can download from ATT sites it's T-Bird that's the problem....why after this many years???

Tom Sailers [email removed from public]