Thunderbird Support Forum

Hi: I use Thunderbird 38.7.2 on a MacBook Pro with MacOS 10.11.6. Thunderbird tells me that it is up to date, and that I am on the release update channel.

As of today, 9 June 2022, Gmail rejects my password, and re-entering it does not help.

I went into Preferences/Account Settings/<account_name>/Server Settings/Security Settings, Options are

    Normal Password
    Encrypted Password
    Kerberos/GSSAPI
    NTLM
    TLS Certificate.

Nothing about OAuth2.

Read that version 38 of Thunderbird is supposed to be OAuth2 compatible, so I'm stuck. As Thunderbird thinks it is up to the latest and greatest, I cannot update it to something newer. And I do not see a way to enable OAuth2.

The answer is probably obvious. just not to me.

after a recent upgrade (91.10.1) Thunderbird no longer has the question about remote content on the email view page. The one with options like show all remote from _ or show only remote content from _. Stilll has the exception section in Settings. Emails show embedded content on webmail. What gives?

I was notified by google that someone had my password and tried to log into my gmail account. I changed my password. Thunderbird requested the new password and I was unable to download messages. Then I tried to send a message and again Thunderbird requested my password. It did not accept the password. Now when I try to receive messages my password is not accepted and I get the error message Login to server imap.gmail.com failed. The choices are Retry, Enter New Password and Cancel. I enter the new password and get the same error. I went to Google help and I ensured IMAP is enabled. I clicked the link about Captcha. I've tried everything. I have the latest version of Thunderbird.

I am getting desperate as the harder I try to sort this out the bigger mess I get in.

I think after about 20 years I may have to stop using Thunderbird but I do not know what other Email client to replace it with as they all seem to be confusing.

The archiving problem particularly relates to gmails but I cannot understand the gmail webmail system at all - it seems to sort emails into categories I do not understand or need or want to use.

I cannot send a screen shot easily due to the confidential nature of emails

I have, very reluctantly, had to stop using Windows Live Mail, because gmail will no longer support it. It was a great email program and it did everything I needed. Thunderbird would seem to be the nearest thing I can find to replace Live Mail - but there seems to be some quite staggering basic functions that are missing from it. Maybe I'm alone in wanting to include a picture or two in my emails..? - not as attachments, but as part of 'the visual letter', within the text? Live Mail must be 20 years old at least - but in Live Mail I could insert an image; drag the corners to resize it; add a box rule if I wanted to; and send it on it's way. In 21stC Thunderbird I can, with many a dialogue box, insert an image... but even when I've worked out how to 'resize it', it doesn't actually reduce the file size of the image sent..! So a 7MB image, when 'resized' to something less than 1MB... still actually gets transmitted as a 7MB image - and takes forever! So my question is. How come an ancient, now almost defunct program like Live Mail, is twenty times more agile and user-friendly than 'up-to-date' Thunderbird? And before anyone mentions 'add-ons' - Live Mail did all of this straight out of the box! No 'add-on' searching or anything else required. But maybe including a picture or two in an email is a fairly revolutionary concept? With thanks for your thoughts.

I had to delete one of my email accounts (verizon.net) and now want to reinstall. When I attempt to add email account, I get a message "incoming server already exists"! The email account is, in fact, gone. Please help.

After suffering a disastrous loss of email caused by our web hosting service I've begun to use the Archive function in TB.

The objective is to not lose emails caused by others than myself.

Where are TB Archive folders located specifically? (yes, I understand they are somewhere in my default identity)

If I make a copy of the Archive folder contents located on my computer, put it in a stick drive (for example), delete the entire Archive folder contents located on my computer, can the backed-up folder contents be copied back to the former so that the emails will appear in TB as before?

Or, perhaps you can suggest a simpler way to backup emails?

Thanks,

Craig

I just installed TB 102. I have multiple cardDAV accounts set up in Thunderbird, they synchronised fine as far as I can tell. But when I type anything in the field "search all address books", nothing happens. Even if I press enter. The entire list of contacts remains displayed, I can scroll it, as if I never typed anything in the search field...

Any view what I could be doing wrong? I have only two add-ons: Dark Reader and Addon Compatibility Check.

I have started to have emails disappear from my in box. I have been in touch with my internet provider with no luck as they think it may be some thing with in your system. I am not what you would call computer literate so I have no idea what is going on. Any help will be gratefully received Regards Geoff Chatfield

Since updating thunderbird on the 7/7 I have noticed the filters are getting mucked up, they seem to get deleted and the global " Mark all folders read" is not working. I have done several restarts with addons stopped, and cache cleared, but it still happens.

Like many, I'm getting Authentication error using gmail. I had no problems on my old computer under Windows10. When moving to a new computer with Windows11, my main gmail did install. However, 2 other emails, I also need, will not install without this error. I'm using McAfee LiveSafe antivirus on the new computer. If I can't solve this, I'll no longer be able to use Thunderbird (which I like!).

Today my 102.0.1 has disappeared. TB has worked for me for decades including now on 102.0.1 which is the latest version. I've downloaded 102.0.1 again but still doesn't show up.

I realized that when i use Quicsearch field for searching in message BODY, it works wrong. When i put to search field value 1084783026 it finds some messages, but when i delete one number (either from begin or end) , it does not find anything, even not than previous records . I got to some problems because of that... :-( With regards Martin

Been using TB for ages - love it - however it has recently stopped receiving emails - what is the cure? Reinstall? New update?

About your message below regarding 'Email me when someone answers the thread' - if the problem is that I am NOT receiving emails? Send a text?

suddenly Thunderbird email stopped working. I keep getting a request to input and change my password and have done that several time. I also have gone through all the steps to ensure all the info was correct and connected properly. My email works fine when I login through the internet. Passwords are correct, connection info is correct. My emails work fine on my phone. I have uninstalled the program but it had no effect. I am using version: 102.0.2 (64-bit)

Does Firefox save a backup copy of things like address book and archives? It so, where and what are the file names? How do I prevent future updates from removing important data? HELP!

My version of Thunderbird is 102.0.3(64-bit). It will not update. i keep getting a message that it is not able to download the update and need to download a new version for the update. Can any one help me. Thanks

Since the upgrade from v.98 when I get an email, it appears as if it were a table, not in the usual format which displayed text with active hyperlinks. This only happens to mail in the inbox. If I move the email to another folder, for example, junk, the message reads as normal. If the message is filtered to junk automatically, it reads as normal.

This only happens with the inbox. Both newly downloaded or previous emails saved to another folder all read properly...UNLESS they are transferred to the in box in which case I get some form of table.

The following two images are 1. the message as received or transferred to the inbox and 2. the same message read from any other folder. (I was unable to add these images to this post for some reason, but I have continued the narration in the first answer below.

BTW, if I attempt to go to my previous version, which worked perfectly, I lose all my data.