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  • Archived

win 7, backup disk, how do I get local folders data off to new comp.?

I have moved to new laptop,win7 from old desk side,win7 but old computer is no longer bootable bad disk. I have a backup of old computer.Thunderbird is now ok on new comp… (read more)

I have moved to new laptop,win7 from old desk side,win7 but old computer is no longer bootable bad disk. I have a backup of old computer.Thunderbird is now ok on new computer except I did not get LOCAL FOLDERS from old computer.How do I get the LOCAL FOLDERS from backup disk.I assume they are there but at a lower level. Better then nothing though. Jer

Asked by jfrankeny 6 years ago

Last reply by christ1 6 years ago

  • Archived

Lighting comes up disabled and without a remove option after many attempts to get Lightning to go no joy. What do I do?

Lightning disappeared after an update last week. Shows as "install after restart" in the extensions. No remove option. Tried redownload. Does it and same result. Seems to… (read more)

Lightning disappeared after an update last week. Shows as "install after restart" in the extensions. No remove option. Tried redownload. Does it and same result. Seems to be hung up in limbo.

Asked by avwine 6 years ago

Last reply by christ1 6 years ago

  • Archived

last version erases all messages and will not let me send any new ones.

Version 38.5.0 does not show any of my previous messages in the inbox tray. Although one may find one saying 'open in a new window', this is an awful procedure. Additiona… (read more)

Version 38.5.0 does not show any of my previous messages in the inbox tray. Although one may find one saying 'open in a new window', this is an awful procedure. Additionally, one cannot write nor send new messages. All in all, a complete disaster.

Asked by mnjmhd 5 years ago

Last reply by christ1 5 years ago

  • Archived

What TB files do I move from XP to a new Win10 installation that I launched, then closed?

I just got a Win10 machine, installed TBird, then launched it, did not enter any info, then closed it. I note that the new .default folder has 4 or 5 subfolders with the … (read more)

I just got a Win10 machine, installed TBird, then launched it, did not enter any info, then closed it.

I note that the new .default folder has 4 or 5 subfolders with the same names as those on my XP machine, but there is no MAIL subfolder, which I assume is because I have not entered any info.

Am I correct in assuming that if I move the entire contents of the XP MAIL subfolder to the .default folder in Win10 ROAMING, that will move all of my emails, as well as names of accounts, passwords, and any other needed info?

Thanks to all. I',m an experienced user.

Asked by Newbie96 5 years ago

Last reply by amanchesterman 5 years ago

  • Archived

Upgraded but don't know how to find all my files

I have had mozilla and firefox for several years and have upgraded many times but when it upgraded this time it confused me... I don't know how to access my files.. I end… (read more)

I have had mozilla and firefox for several years and have upgraded many times but when it upgraded this time it confused me... I don't know how to access my files.. I end up on : Manage preferences and add-ons and don't know what to do next to access my files.. Do not want to mess up my files or emails.. Your help would be appreciated..

Charlene bodaciousjewels@surewest.net

Asked by Sassylady36 5 years ago

Last reply by amanchesterman 5 years ago

  • Archived

Why, when I use my laptop to retrieve email, do I only get that day

Using my home computer I get all my emails. When I am at work using my laptop I only get emails from that day or the day before. So no history. No way to work on projects… (read more)

Using my home computer I get all my emails. When I am at work using my laptop I only get emails from that day or the day before. So no history. No way to work on projects when away from home which is hampering productivity a great deal! Please advise why that should be so. Nothing wrong with my laptop. Thank you. Is it my server then which is Optimum?

Asked by susanbischak 5 years ago

Last reply by christ1 5 years ago

  • Archived

Export OE 6 mails and contacts from old Win. XP pro computer to new Win 8.1 ASUS notebook with Thunderbird

Have an older HP Pavillion dv200 with Win XP Pro SP3 and use G-mail and Outlook Express 6 e-mail client, need to export all files and contacts to newer ASUS Q200E running… (read more)

Have an older HP Pavillion dv200 with Win XP Pro SP3 and use G-mail and Outlook Express 6 e-mail client, need to export all files and contacts to newer ASUS Q200E running Win 8.1 using Thunderbird.

Asked by Frustrateddude 5 years ago

Last reply by amanchesterman 5 years ago

  • Archived

How to transfer the mails from one user ID to another on the same laptop

I need to transfer thunderbird mails with folders created from one user ID to another on the same laptop. The new user ID has been created overcome a technical problem. … (read more)

I need to transfer thunderbird mails with folders created from one user ID to another on the same laptop. The new user ID has been created overcome a technical problem.

Asked by Kalyaniyer 5 years ago

Last reply by Zenos 5 years ago

  • Archived

Trying to move email from Windows Live to Thunderbird and following your instructions hasn't been successful. I need help please!

I am trying to move email from Windows Live to Thunderbird. I followed the directions below, including downloading the 3rd party add-on, restarting Thunderbird, and locat… (read more)

I am trying to move email from Windows Live to Thunderbird. I followed the directions below, including downloading the 3rd party add-on, restarting Thunderbird, and locating the file where the messages are stored. When I click Tools>ImportExport in Thunderbird, "Import all messages from a directory" is grayed out. I had changed folder setting to show hidden folders, etc. Do you have any suggestions? Thank you!

https://support.mozilla.org/en-US/kb/switching-thunderbird#w_switching-from-windows-mail-or-windows-live-mail-to-thunderbird

Asked by EmmyLo 5 years ago

Last reply by Zenos 5 years ago

  • Archived

how to copy emails from Yahoo

I feel like I missed the instruction (one question dealt with servers but I don't know if you count sites like Yahoo or Gmail as servers or if you only mean a server I mi… (read more)

I feel like I missed the instruction (one question dealt with servers but I don't know if you count sites like Yahoo or Gmail as servers or if you only mean a server I might have in an office), but how do I copy all of my emails from my Yahoo account to my laptop? I have Thunderbird 45.2, kept evergreen.

I'll be happy even if all I get is one giant file with short headers, no attachments, and no separation by Yahoo folder, but if I can also have some features, that would be even more helpful:

  • Separate by original Yahoo folder.
  • Separate by year within each original Yahoo folder.
  • Include full headers.
  • Include all attachments.
  • Organized so I can tell which email has which attachment/s.
  • Able to do this while emails arrive at Yahoo, although I don't have to open or read the emails during the process.
  • Able to do this in not too many hours per session, as doing it at home is not practical. Multiple sessions are okay.

I have about 7,000-8,000 emails, so opening each one to copy manually is not a pleasant thought. Thank you for clueing me in on what to do or if I should use Evolution, Geary Mail, KMail, or some other app. I run Linux.

Asked by Nick_Levinson 5 years ago

Last reply by Matt 5 years ago

  • Locked
  • Archived

Can I add email data etc that I saved years ago into an already existing/installed newer version of Thunderbird?

Hi, Id like to newly install TB - but have all my old emails stored in folders which I cant get hold of right now (I copied them directly from the application folders/use… (read more)

Hi, Id like to newly install TB - but have all my old emails stored in folders which I cant get hold of right now (I copied them directly from the application folders/user data, not using any program for it) So if I install TB now - will it be possible for me to LATER add the old files/folder structure etc - and without overriding anything?? Thx very much in advance!!

Asked by fk321 5 years ago

Last reply by christ1 5 years ago

  • Archived

email account stopped downloading deleted accounts re installed Thunderbird and still no email

I had everything set up perfectly all of a sudden I stopped being able to download emails from any accounts hotmail and from my domain then they started again briefly a… (read more)

I had everything set up perfectly all of a sudden I stopped being able to download emails from any accounts hotmail and from my domain then they started again briefly and then stopped again

I am getting too many IMAP conncetions errors tried lovering the values to no avail

I have deleted all accounts re installed thunderbird and now cannot even set up accounts

mega frustrating

I dont know where to turn now been onto my ISP all the settings are correct even the hotmail auto config isnt working

trouble shooting info below however bear in mind that there are no real accounts set up apart from trying the hotmail one which reports username and password errors which I know are correct 2 step verification is not enabled


 Application Basics
   Name: Thunderbird
   Version: 45.4.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Thunderbird/45.4.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20160928132736
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-cacf98ec-5012-49c0-9fae-c8c482160323 (23/03/2016)
   http://crash-stats.mozilla.com/report/index/bp-9119f0ea-97c4-4330-8e5f-1075e2151216 (16/12/2015)
   http://crash-stats.mozilla.com/report/index/bp-0cbb6b6f-6790-466b-8d7c-fae932151105 (05/11/2015)
 Extensions
   Lightning, 4.7.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     dom.apps.reset-permissions: true
     dom.max_chrome_script_run_time: 0
     extensions.lastAppVersion: 45.4.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mail.winsearch.global_reindex_time: 1446678015
     mailnews.database.global.datastore.id: be374ad6-c4ef-43ea-8a52-fddd14f1863
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1477516881
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
 Graphics
     Adapter Description: NVIDIA GeForce GTX 550 Ti
     Vendor ID: 0x10de
     Device ID: 0x1244
     Adapter RAM: 1024
     Adapter Drivers: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvd3dumx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvwgf2umx,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvwgf2umx C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvd3dum,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvwgf2um,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispiwu.inf_amd64_9ff5ab165faead52\nvwgf2um
     Driver Version: 21.21.13.6909
     Driver Date: 8-1-2016
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.14393.351)
     ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400 ] D [ Gamma: 2200 Pixel Structure: B ClearType Level: 50 Enhanced Contrast: 400 ]
     WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 550 Ti Direct3D11 vs_5_0 ps_5_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.316930d51ea9)
     GPU Accelerated Windows: 0
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.12
     4.12
     NSS
     3.21.1 Basic ECC
     3.21.1 Basic ECC
     NSS Util
     3.21.1
     3.21.1
     NSS SSL
     3.21.1 Basic ECC
     3.21.1 Basic ECC
     NSS S/MIME
     3.21.1 Basic ECC
     3.21.1 Basic ECC

Asked by T5Tart 4 years ago

Last reply by Matt 4 years ago

  • Archived

imported outlook emails, where did they go?

I have used the older version of thunderbird to import my address book successfully. I was able to import my emails, but I don't know where they went, I don't see them in… (read more)

I have used the older version of thunderbird to import my address book successfully. I was able to import my emails, but I don't know where they went, I don't see them in the inbox. I had tree of folders. I haven't updated to the latest thunderbird.

Asked by abee60 4 years ago

Last reply by user1121639 4 years ago