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From, to, Subject bar missing from some mails

Ok everything was working fine then I did something whilst I was deleting (one at a time) emails from a gmail account now some mails have no toolbar/infobar -see image 2 … (read more)

Ok everything was working fine then I did something whilst I was deleting (one at a time) emails from a gmail account now some mails have no toolbar/infobar -see image 2 whereas some do -see image 1 also the mails when the toolbar is missing are now html which makes them pretty impossible to read its like the View Sourse has been put into the mail along with removing the toolbar The date on the mail is different on the mail toolbar than the folder -see image 2 Its really weird as its not affecting all mails in that folder just some I updated but no luck and cant find info on the web and view or account settings Any help greatly accepted

Windows 10 thunderbird 102.7.2

Asked by dROID 1 year ago

Answered by dROID 1 year ago

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new account in windows

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this c… (read more)

i made a new,local windows 11 account coz there were some problems with windows in the current account. how can i transfer all -settings, local folders etc from this current account to the new one? in this new one account tb is installed and has connection to my provider.

Asked by Slawomir Dzwonek 5 months ago

Answered by david 5 months ago

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Thunderbird repeatedly resets a stored certificate "security exception" TB 102.6.1 (64-bit) on Win10

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programme… (read more)

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Asked by business11 1 year ago

Last reply by Matt 1 year ago

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Thunderbird keeps trying to log into a removed account.

Hey there support folks, I'm having an issue with Thunderbird where I've removed an old account, but Thunderbird keeps trying to log into the account and pops up a warni… (read more)

Hey there support folks,

I'm having an issue with Thunderbird where I've removed an old account, but Thunderbird keeps trying to log into the account and pops up a warning every 10 minutes or so. I have no add-ons, no extensions, and I have two other accounts that work perfectly fine. I went through the process to remove my third account, which succeeded, yet Thunderbird is still trying to sign into it for some reason.

My hunch is that there is another section of the software (calendar, reminders, something) that is retained the account info and is trying to pull it from the server, but I have no idea how to find these other settings if they exist.

Thanks in advance for any help.

Asked by hill.jeremyb 2 months ago

Answered by david 2 months ago

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Thunderbird persitently defaults to old gmail account upon startup

I have four Gmail accounts which I'm phasing out because of the absurd Google policies and convolutions. I've added four new accounts with another, my own mail hosting se… (read more)

I have four Gmail accounts which I'm phasing out because of the absurd Google policies and convolutions. I've added four new accounts with another, my own mail hosting service. all the four Gmail accounts I have set to forward all to thee new accounts.

The problem is every time I start up Thunderbird it defaults stubbornly to the previous Gmail account which subsequently it cannot log in and for a password.

I tried everything, setting the other account as default account, unchecking server settings [i.e.check for new messages at start up].

Since I have much (downloaded) information still in subfolders that I need to access from time to time I have not yet deleted that account.

Nothing seems to work, every time I start Thunderbird it immediately goes to that previous default Gmail account and then prompts me for "mail server password required".

The strange thing is that the other remaining three Gmail accounts which have identical settings do not create a problem.

how can I make this stop for once and for all?

Asked by Veritas 1 year ago

Last reply by Wayne Mery 1 year ago

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TB 102.7.0: seems like multiple accounts on same SMTP server just broke

Thunderbird 102.7.0, 64-bit, Windows 10. I just fell over this today but it may have been around for a while. I have lots of email accounts. It was great when TB starti… (read more)

Thunderbird 102.7.0, 64-bit, Windows 10.

I just fell over this today but it may have been around for a while.

I have lots of email accounts. It was great when TB starting properly supporting a per-account (outbound) SMTP server, however, this seems to have newly broken. I fell over it today, but I don't reboot things for ages so I cannot pinpoint the start.

Here's the issue.

I have accounts on many mail servers, many on the same (mainly att.net, and gmail.com, as it happens).

Each one of them, to send mail, wants me to log in with an individual sending address. Fair enough. This used to work just fine.

However, suddenly, just the att.net addresses are broken. What *seems* to be happening is that the same, single login address is being used for all N accounts. Naturally, this breaks when the login address doesn't match the one on the From: line. So I have to futz around, fiddle around, and so on, and then things work. (I.E. I change the TB settings so that the outbound SMTP auth login matches the From: line, have to re-enter the password, and only then will the message be sent.) So if I have two accounts, x@att.net and y@att.net, only one of them (at a time) "works" with att.net - it's whatever I successfully used last. If I sent mail from x@, this address is being used (and it's in the account settings field. over-riding what was there before), even if I send mail from y@. Or z@. Etc. If I change the SMTP auth address to y@, then that account works perfectly, but x@ doesn't. And so on.

Now the weird part is this: my Gmail addresses still work perfectly. I can send from all of them without changing a thing.

The only thing I can see is that Gmail is set up to use oAuth, and att.net is set up to use 'normal password' (via SSL, so I'm not that bothered about security).

Did I unknowingly manage to break something? Is there a new tweak? Help!

Jonathan

Asked by jonathan89 1 year ago

Answered by sfhowes 1 year ago

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The view email sending details

Previously one could tap view, and see exactly all the transmission details of emails, especially spam or phishing, and I could highlight, copy and paste to send to SpamC… (read more)

Previously one could tap view, and see exactly all the transmission details of emails, especially spam or phishing, and I could highlight, copy and paste to send to SpamCop or phishing.gov.uk so the sender could be traced and blocked. This feature seems to have gone with the new update. Sorry if thick but am 79 yo Geri. Cheers and thanks

Asked by Alan Jones 6 months ago

Answered by Alan Jones 6 months ago

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Mail loop

Has anyone received this message or know how to fix the issue that may be causing it? The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count… (read more)

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Asked by shante8689 1 year ago

Last reply by Matt 1 year ago

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Inbox corruption getting worse

A few days ago I posted here that my inbox was corrupt. At that time most of the December incoming emails were spoiled and inaccessible. Now the failure has spread back… (read more)

A few days ago I posted here that my inbox was corrupt. At that time most of the December incoming emails were spoiled and inaccessible.

Now the failure has spread back all the way to the beginning of the inbox -- incoming emails from 2017 and 2018 which I had kept there for lack of a better place to put them.

What can I do? Other than stop using Thunderbird?! I am on Beta, would it help to go to the normal version?

How would I do that?

I have lost hundreds of incoming emails, valuable ones by definition (i.e. because I chose to keep them).

I am using 1220b1 (32-bit) in Windows 10.

Asked by mctangora 4 months ago

Last reply by Matt 4 months ago

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Cannot send emails

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-… (read more)

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

Asked by rappapoj 1 year ago

Last reply by Matt 1 year ago

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Thunderbird keeps forgetting Account setting

Hello, does anyone else experiencing in the last month Thunderbird forgetting set up email accounts? It comes every 3-4 days, then I can set up my accounts from scratch. … (read more)

Hello, does anyone else experiencing in the last month Thunderbird forgetting set up email accounts? It comes every 3-4 days, then I can set up my accounts from scratch. It is annoying. If you have the same problem, do you have any remedies? Thanks.

Asked by Peter 6 months ago

Answered by sfhowes 6 months ago

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Every day I have to quit Thunderbird 102.4.1 and reopen it to connect to the server [Mac]

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be… (read more)

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

Asked by Hughmoz 1 year ago

Last reply by Wayne Mery 1 year ago

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Currently using:Thunderbird 60.9.1 (32-bit). Can I update to current Thunderbird with no problems?

Hello, I have NEVER had problems with [Currently using:Thunderbird 60.9.1 (32-bit). Can I update to current Thunderbird with no problems?] Or - simply NOT fool around and… (read more)

Hello, I have NEVER had problems with [Currently using:Thunderbird 60.9.1 (32-bit). Can I update to current Thunderbird with no problems?] Or - simply NOT fool around and stay with the above version?

Thank you, P. Mitchell

Asked by Mitchell 1 year ago

Answered by Mitchell 1 year ago

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Move old 20.0.24 version address book and emails to 102.7.2 version

Been using Thunderbird version 20.0.24 since winxp days. Moved it to win10 laptop and it worked for many years until that laptop would not boot any more. The 102.7.2 vers… (read more)

Been using Thunderbird version 20.0.24 since winxp days. Moved it to win10 laptop and it worked for many years until that laptop would not boot any more. The 102.7.2 version of Thunderbird would not use the old profile because the control file extensions changed. Have a 102.7.2 Thunderbird installed and working fine now with newly created profile and accounts.

I have a backup copy of the 20.0.24 version profile. Now I would like to move the data in the 20.0.24 version address book and old emails to the 102.7.2 version of Thunderbird. Is that possible to do?

Asked by jjbarbish 1 year ago

Answered by sfhowes 1 year ago

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My IMAP email keeps filling up my HD.

This is a new one... Windows 10 1TB SSD Newest version T'bird History: Upgraded from 500BG to 1TB using ISO Imaging software Issue: The ISO Imaging went well and the… (read more)

This is a new one... Windows 10 1TB SSD Newest version T'bird

History: Upgraded from 500BG to 1TB using ISO Imaging software

Issue: The ISO Imaging went well and the new 1TB account showed 485GB which was accurate. The next day my 1TB drive was full 998GB and my Thunderbird SBD folder was 743GB. Every time I delete data to create space my imap.gmail.com folder grows (Currently 736GB).

Help!!!

Asked by millstreet79 1 year ago

Last reply by Wayne Mery 1 year ago

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How to set event timezone in calendar?

I am using Thunderbird Supernova and am pretty happy with it. However, I cannot figure out how to specify a different time zone than the system timezone when creating an … (read more)

I am using Thunderbird Supernova and am pretty happy with it. However, I cannot figure out how to specify a different time zone than the system timezone when creating an event. For example, if I just bought a flight that departs at 4PM London time and I am in Miami when creating the event, how can I create this event without having to convert that time to my current time?

Surely this is possible but I can't figure out how. Thanks for any help!

Asked by spam38 2 months ago

Answered by spam38 2 months ago

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Mozilla keeps saying they can't reach my server.

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla. Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help m… (read more)

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla.

Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help me back into Mozilla.

Asked by ld.schumacher 3 months ago

Last reply by ld.schumacher 3 months ago

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Thunderbird 102 address book I can't save an address to it from the actual email.

This is the error I get. I know nothing about programming and I have just downloaded thunderbird about 2 weeks ago and still trying to get it to work properly, i have co… (read more)

This is the error I get. I know nothing about programming and I have just downloaded thunderbird about 2 weeks ago and still trying to get it to work properly, i have come from outlook 2016.

I receive an email and it is in my inbox. the bottom half of the "window" has the email message in it when I click on the message in the list. I hover my mouse pointer over the senders name and a box opens up. In that box are several options one of them is a + symbol which indicates by clicking on it I can add to the address book. BUT when I click on it I get a really small error box which I have to maximise to read. When I do maximise the box it says "problem loading page" and in the middle of the window is

File not found

The file jar:file:///C:/Program Files/Mozilla Thunderbird/omni.ja!/chrome/messenger/content/messenger/addressbook/abNewCardDialog.xhtml cannot be found. Please check the location and try again.

   Check the file name for capitalisation or other typing errors.
   Check to see if the file was moved, renamed or deleted.


Is it possible for someone to suggest what I might do to fix it.

I am using Windows 11 Pro 10.0.22000 build 22000 x64 Intel Core i5

Thanks Norman

Asked by norman.hoy 1 year ago

Answered by david 1 year ago