• Archived

Download

Have odd problems with Thunderbird which seem impossible to correct. Can I download current version over the top without losing my records ie mail and address book … (read more)

Have odd problems with Thunderbird which seem impossible to correct. Can I download current version over the top without losing my records ie mail and address book

Asked by willbie 1 year ago

Last reply by david 1 year ago

  • Solved

Login prompt for uninstalled mail account keeps popping up

I deleted a mail account from TB and now, every time I open TB, I get the prompt for logging into that account. I can cancel it but it pops up again and again. The accou… (read more)

I deleted a mail account from TB and now, every time I open TB, I get the prompt for logging into that account. I can cancel it but it pops up again and again. The account on the prompt has the same name as the one I have now but it asks me to log on a different server (the server I used on the deleted mail account). Other than deleting my mail account again, uninstalling and re-installing TB and re-adding the mail account (all these I would like to avoid if possible), I don't know what else to do. I don't even know if this would work to be honest. Help is greatly appreciated.

Asked by pippscat 3 months ago

Answered by david 3 months ago

  • Archived

account

Hello I am trying to add some accounts to thunderbird but in the beginning on one pc i did not receive the mails nor could I send one . N ow i have reinstalled the app … (read more)

Hello

I am trying to add some accounts to thunderbird but in the beginning on one pc i did not receive the mails nor could I send one . N ow i have reinstalled the app but now i cannot add any of the accounts it keeps telling me thunderbird failed to find the settings for your email account Can you please assist with this problem

Asked by giannisorassie 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird

Downloaded Thunderbird. Put in name, email address, and password. Then is says Configuration found on Mozilla ISP database. When I click done, it begins again checking th… (read more)

Downloaded Thunderbird. Put in name, email address, and password. Then is says Configuration found on Mozilla ISP database. When I click done, it begins again checking the password.

I does this if I use available configuration or manual configuration. Hope you can help me.

Asked by gamot 1 year ago

Last reply by Matt 1 year ago

  • Locked
  • Archived

NONE OF THE LINKS IN THUNDERBIRD WORK. I have to right click, copy the link, open Chrome and paste the link. The same problem exists with all browsers so the problem is clearly with Thunderbird.

Figure out why links no longer work in Thunderbird. I use the latest version and am running Windows 10 desktop. I've tried Firefox, Edge, Chrome, etc. and the problem exi… (read more)

Figure out why links no longer work in Thunderbird. I use the latest version and am running Windows 10 desktop. I've tried Firefox, Edge, Chrome, etc. and the problem exists with all. Therefore it must be a Thunderbird problem. My donations will begin when this is fixed.

Asked by jimarch 6 months ago

Last reply by Matt 5 months ago

  • Archived

Adding second acount "incoming server already exists"

I have been using Thunderbird successfully for years for my own mail account. Now my wife's computer has failed, so I am trying to add her email account to my copy of Thu… (read more)

I have been using Thunderbird successfully for years for my own mail account. Now my wife's computer has failed, so I am trying to add her email account to my copy of Thunderbird. Both mail accounts are hosted by Total Choice Hosting at mail.sylvesterbradley.org. When I try to set up my wife's e-mail account, the test passes, but when I click Done, it says Incoming Server Alreay Exisits, and won't let me do anything else. I have seen recommendations to make sure that the account has a unique name, but the New Account screen does not have a field for account name, and if I look in the noraml account settings page, the new account is not there, because it didn't allow me to save it before giving me the error message.

What does the message "incoming server already exists" mean? Why is setting up two e-mail accounts using the same incoming server an error? How do I overcome this problem? Or do I have to find a different e-mail client that can do this simple thing?

Thank you - Rowan

Asked by rowan6 1 year ago

Last reply by david 1 year ago

  • Archived

Events missing in v102.2.2

Have just been updated to v102.2.2 and now my events are invisible in the weekly calendar view, though they are visible in the multiweek view. Also reminders are not bei… (read more)

Have just been updated to v102.2.2 and now my events are invisible in the weekly calendar view, though they are visible in the multiweek view. Also reminders are not being actioned.

Can anyone solve this please?

I'm using Windows 11 on a Dell Inspiron.

Asked by roger133 1 year ago

Last reply by roger133 1 year ago

  • Archived

Thunderbird 102.3.3

I run Thunderbird on Windows 10 Pro Dell Desktop. The new version of Thunderbird (102.3.3) freezes for 6-8 seconds every time Thunderbird checks for new messages from Hot… (read more)

I run Thunderbird on Windows 10 Pro Dell Desktop. The new version of Thunderbird (102.3.3) freezes for 6-8 seconds every time Thunderbird checks for new messages from Hotmail server. It is very annoying when you scroll message list or writing a new email. I have been using Thunderbird for many years and never had this problem until this latest release. Please look into it.

Asked by tjfilipowski 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Abnormal operation on win7

I am getting the Thunderbird pop up that are needed to do things in a very small window that is not able to resize. And hence not able in some cases to close out the wind… (read more)

I am getting the Thunderbird pop up that are needed to do things in a very small window that is not able to resize. And hence not able in some cases to close out the window.

Thus on this particular incident, I cannot close the message I want to close out. I don't need it so I would just discard it. This pop up would say something to the effect do you want to cancel this message?

But as you can see there are no button. I cannot close out the screen as I need to press a button but it is not available.

This is Version 102.3.3. I am also getting Bogus messages from time to time telling me I need to manually upgrade Thunderbird but when I download it is 102.3.3. What happened to auto update?

So to close out this window, I go to Sysinternals Process Explorer and find the remaining Mozilla program and kill the remaining Thunderbird. The main Thunderbird I am able to close. But this new message remains due to this pop up artifact.

Asked by gcummings 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Importing back email addresses, settings, address books, etc. from local folders

Recently we've changed the server provider and consequently the server settings - from mini.superhosting.bg to imap.titan.email The thing is that we've started receiving … (read more)

Recently we've changed the server provider and consequently the server settings - from mini.superhosting.bg to imap.titan.email The thing is that we've started receiving new emails to the new server but the old emails, folders, contacts and settings left on the old one and we know that they are stored to our computer, in this case the path is C:\Users\admin\AppData\Roaming\Thunderbird\Profiles\vpb9xsrq.default-release\ImapMail\mini.superhosting.bg

The thing is that we've tried to recover the old data with the ImportExportTools NG -> Import all messages from a directory -> also from its subdirectories but then it nothing happens. Could you help us out to do this because we didn't manage to do it?

Asked by office581 1 year ago

Last reply by david 1 year ago

  • Archived

Not able to send emails all of a sudden

Yesterday was the first time that I was unable to send an email either a new message or a reply. The message box is as follows: Sending of the message failed. An erro… (read more)

Yesterday was the first time that I was unable to send an email either a new message or a reply. The message box is as follows: Sending of the message failed. An error occurred while sending mail. The mail server responded: <XXXX@charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again.

I called my email server, Charter/Spectrum and they said everything looked okay on their end. I have read the support questions on this website and followed suggested ideas. Nothing helps. Before yesterday emails were sent without a problem. I have no idea where to go from here. Thanks for any help.

Asked by jlcarr 1 year ago

Last reply by Googlethunderbird 1 year ago

  • Archived

Contribution already made but still getting request for donations

Hello, My wife and I mailed a check to MZLA Technologies Corp on September 14, 2023, but we are still getting requests to donate. Was the check received? Thank you, Rolan… (read more)

Hello, My wife and I mailed a check to MZLA Technologies Corp on September 14, 2023, but we are still getting requests to donate. Was the check received? Thank you, Roland Liu -email removed-

Asked by roland.liu 6 months ago

Last reply by Wayne Mery 6 months ago

  • Locked
  • Archived

Thunderbird repeatedly resets a stored certificate "security exception" TB 102.6.1 (64-bit) on Win10

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programme… (read more)

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Asked by business11 1 year ago

Last reply by Matt 1 year ago

  • Archived

Thunderbird attachments show 'Red X' and strike through text. Unable to open or save.

Been having this problem for a couple of days now. Emails are coming through but the attachments have a 'Red X' before them and the text of the document has a strike thr… (read more)

Been having this problem for a couple of days now.

Emails are coming through but the attachments have a 'Red X' before them and the text of the document has a strike through format. When you right click the attachment the options to save, open etc are all disabled or greyed out.

See attached image.

Asked by colly1 1 year ago

Last reply by Matt 1 year ago

  • Archived

Thunderbird Email to Text

Greetings All; I am having issues with sending email to text, I used to be able to send out messages to (MobileNumber)@msg.koodomobile.com or to ((MobileNumber)@msg.tel… (read more)

Greetings All;

I am having issues with sending email to text, I used to be able to send out messages to (MobileNumber)@msg.koodomobile.com or to ((MobileNumber)@msg.telus.com with no issues, now I can not longer do this. I tested my other emails using Outlook and Gmail and they send without fail.

Is there any way to correct this , did this change with the last up date, please advise. Thank you

Clinton Palmer

Asked by clinton.palmer 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird Authentication issues

Dear Support, I'm having issues TB 102.1.2 (32-bit). I receive Authentication failure while connecting to server imap.gmail.com Thank you Albert Application Basics … (read more)

Dear Support, I'm having issues TB 102.1.2 (32-bit). I receive Authentication failure while connecting to server imap.gmail.com Thank you Albert

 Application Basics
   Name: Thunderbird
   Version: 102.1.2
   Build ID: 20220808204007
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0 Thunderbird/102.1.2
   OS: Windows_NT 10.0 19044
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 11.2 GB
   Disk Space Available: 1,782 GB
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3
   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, 3, 10
     OUTGOING: , smtp.gmail.com:465, 3, 10, true
 Calendar Settings
   Home
     Name
     Value
     Name:
     Type: storage
     Disabled: true
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id2
     iMIP Disabled:
     iMIP Account:
     Organizer Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     Isolated Web Content: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
 Security Software
   Type: Name
     Antivirus: Microsoft Defender Antivirus
     Antispyware:
     Firewall: Windows Firewall
 Graphics
     Features
     Compositing: WebRender (Software)
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (Unknown)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (Unknown) -- ANGLE (Unknown, Microsoft Basic Render Driver Direct3D11 vs_5_0 ps_5_0, D3D11-10.0.19041.546)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: -
     WebGL 2 Driver Renderer: WebGL creation failed:
  • AllowWebgl2:false restricts context creation on this system. ()
     WebGL 2 Driver Version: -
     WebGL 2 Driver Extensions: -
     WebGL 2 Extensions: -
     Direct2D: Blocked for your graphics card because of unresolved driver issues.
     Target Frame Rate: 64
     DirectWrite: true (10.0.19041.1566)
     GPU #1
     Active: Yes
     Description: Microsoft Basic Display Driver
     Vendor ID: 0x00ba
     Device ID: 0x00ba
     Driver Version: 10.0.19041.868
     Driver Date: 6-21-2006
     Drivers: Unknown
     Subsys ID: 000000ba
     RAM: 0
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: skia
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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
     Display0: 1280x1024@64Hz scales:1.000000|1.000000
     DisplayCount: 1
     HardwareStretching: both=0 window-only=0 full-screen-only=0 none=1 error=0
     GPUProcessPid: 6916
     ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDOR
     DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing
     D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disableddisabled by env: D3D11 compositing is disabled
     GPU_PROCESS: available by default
     WEBRENDER: available by defaultdisabled by env: Not qualified
     WEBRENDER_QUALIFIED: available by defaultblocklisted by env: No qualified hardware
     WEBRENDER_COMPOSITOR: available by defaultblocklisted by env: Blocklisted by gfxInfounavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by defaultblocklisted by env: Blocklisted by gfxInfo
     WEBRENDER_SHADER_CACHE: available by defaultblocklisted by env: Blocklisted by gfxInfounavailable by runtime: WebRender disabled
     WEBRENDER_OPTIMIZED_SHADERS: available by defaultblocklisted by env: Blocklisted by gfxInfounavailable by runtime: WebRender disabled
     WEBRENDER_ANGLE: available by defaultunavailable-no-angle by runtime: ANGLE is disabled
     WEBRENDER_DCOMP_PRESENT: available by defaultunavailable by runtime: Requires ANGLE
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDORblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     VP8_HW_DECODE: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDOR
     VP9_HW_DECODE: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MICROSOFT_BASIC_VENDOR
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 2
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): ...
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Digital Output (S/PDIF) (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers / Headphones (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Rear Mic (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
       Microphone (IDT High Definition Audio CODEC)
       HDAUDIO\FUNC_01&VEN_111D&DEV_7676&SUBSYS_103C2AE0&REV_1001\4&2815ed3a&0&0301
       Unplugged
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       0 - 0
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Albert\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Albert\AppData\Roaming\Thunderbird\Profiles\jkx7hiq6.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Albert\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files (x86)\Mozilla Thunderbird\crashreporter-override.ini
 Important Modified Preferences
   browser.cache.disk.amount_written: 990283
   browser.cache.disk.capacity: 1048576
   browser.cache.disk.filesystem_reported: 1
   browser.display.document_color_use: 1
   browser.search.region: US
   extensions.lastAppVersion: 102.1.2
   font.internaluseonly.changed: true
   font.size.variable.x-western: 18
   general.useragent.compatMode.firefox: true
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x990c
   gfx.crash-guard.d3d11layers.driverVersion: 15.201.1151.1008
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.status.d3d11layers: 2
   idle.lastDailyNotification: 1660999499
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1660585018
   places.history.expiration.transient_current_max_pages: 112348
   privacy.purge_trackers.date_in_cookie_database: 0
   security.disable_button.openCertManager: false
   security.disable_button.openDeviceManager: false
   security.remote_settings.crlite_filters.checked: 1636388983
   security.remote_settings.intermediates.checked: 1636388983
   security.sandbox.content.tempDirSuffix: {b740ce23-bb05-4c3b-b8cf-54e9db8c4e39}
   security.sandbox.plugin.tempDirSuffix: {4f558eb8-5850-42eb-8ea5-495218d25733}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1659147853
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: true
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.34
     4.34
     NSS
     3.79
     3.79
     NSSSMIME
     3.79
     3.79
     NSSSSL
     3.79
     3.79
     NSSUTIL
     3.79
     3.79
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
 Startup Cache
   Disk Cache Path: C:\Users\Albert\AppData\Local\Thunderbird\Profiles\jkx7hiq6.default-release\startupCache\startupCache.4.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: false
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"
     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
 Printing
 Modified print settings
   print_printer: hp LaserJet 1320 PCL 5
   print.more-settings.open: true
   print.printer_hp_LaserJet_1320_PCL_5.print_bgcolor: false
   print.printer_hp_LaserJet_1320_PCL_5.print_bgimages: false
   print.printer_hp_LaserJet_1320_PCL_5.print_duplex: 2
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_bottom: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_left: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_right: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_edge_top: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_evenpages: true
   print.printer_hp_LaserJet_1320_PCL_5.print_footercenter:
   print.printer_hp_LaserJet_1320_PCL_5.print_footerleft:
   print.printer_hp_LaserJet_1320_PCL_5.print_footerright:
   print.printer_hp_LaserJet_1320_PCL_5.print_headercenter:
   print.printer_hp_LaserJet_1320_PCL_5.print_headerleft:
   print.printer_hp_LaserJet_1320_PCL_5.print_headerright:
   print.printer_hp_LaserJet_1320_PCL_5.print_in_color: false
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_bottom: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_left: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_right: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_margin_top: 0.5
   print.printer_hp_LaserJet_1320_PCL_5.print_oddpages: true
   print.printer_hp_LaserJet_1320_PCL_5.print_orientation: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_page_delay: 50
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_data: 1
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_height: 11
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_id: 1
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_name:
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_size_unit: 0
   print.printer_hp_LaserJet_1320_PCL_5.print_paper_width: 8.5
   print.printer_hp_LaserJet_1320_PCL_5.print_resolution: 600
   print.printer_hp_LaserJet_1320_PCL_5.print_reversed: false
   print.printer_hp_LaserJet_1320_PCL_5.print_scaling: 1
   print.printer_hp_LaserJet_1320_PCL_5.print_shrink_to_fit: true
   print.printer_hp_LaserJet_1320_PCL_5.print_to_file: false
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_bottom: 17
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_left: 25
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_right: 25
   print.printer_hp_LaserJet_1320_PCL_5.print_unwriteable_margin_top: 17

Asked by afu7512 1 year ago

Last reply by david 1 year ago

  • Archived

No outgoing SMTP and now incoming no pop 3 also

No emails from Thunderbird for 5 days. I can get email from webmail at Wowway. This does not let Thunderbird off the hook. Can I get some support from Thunderbird? Fi… (read more)

No emails from Thunderbird for 5 days. I can get email from webmail at Wowway. This does not let Thunderbird off the hook. Can I get some support from Thunderbird? Firefox works fine as does every program on my desktop PC. Can I get some support? Please respond or I will be uninstalling your little not very robust app. Thanks a bunch. Since I have asked for support earlier this week, and I have received none, loet me try to incentivize you with a $20.00 donation to Thunderbird. Is Thunderbird still part of the Mozilla foundation? I want an email (pop3) that works. Please. Thank you in advance for your kind cooperation...

Asked by macme 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird - New install

Am trying to install Thunderbird, for the first time. Cant get it to do anything. Tell me my settings are incorrect.. Am using ATT.net for email. Web mail works fine. O… (read more)

Am trying to install Thunderbird, for the first time. Cant get it to do anything. Tell me my settings are incorrect.. Am using ATT.net for email. Web mail works fine. OUTLOOK that came with WIN10, has got so it no longer will receive emails reliably. Loads very few anymore. Was looking to try something different... .. Settings I have found on the ATT mail account that is suppose to work - doesnt.... What I have used: . Mail settings pop3 inbound port SSL outbound out port inbound.att.net 995 yes outbound.att.net 465 IMAP imap.mail.att.net 993 yes smtp.mail.att.net 465 or 587 .... some OLD settings I also found and tried....

 in:  imap.mail.att.net                    pop.att.yahoo.com          port 995
out:  smtp.mail.att.net                   smtp.att.yahoo.com                465

. I have used everyone of these, and Thunderbird just tells me a setting/user name/password isnt correct... Well, user and PW is correct, as it IS what I am using to log onto the web mail... . Have also tried the IMPORT selection.

   Outlook.. but says there is NO association to am email app.  But, best i can tell, settings shows  MAIL under the DEFAULT.. dont actually say OUTLOOK, but is what came with WIN10, and I have been using.. till it kinda quit a few months ago. 

... Thoughs? Thanks..

Asked by batsintheatic 1 year ago

Last reply by sfhowes 1 year ago