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  • Archived

Thunderbird start up "Thunderbird has stopped working". SOLVED by setting Thunderbird in Windows 7 compatibility mode!

My problem is not a serious kind of stopping me work problem, just an annoying one. Almost every time I start Thunderbird from scratch at start up I get the message "Thun… (read more)

My problem is not a serious kind of stopping me work problem, just an annoying one. Almost every time I start Thunderbird from scratch at start up I get the message "Thunderbird has stopped working". But the annoying thing is that it has NOT stopped working and never does, I can simply delete the message and carry on just fine. I have never had any further problem!!! So, my question is how to stop the message pop up? I am working on a reasonably powerful quad core PC with adequate RAM running Windows 7 Pro. The only problem I have had lately is Firefox! After lots of quirky problems and trying lots to fix it I finally gave up and changed to Chrome!!!

Asked by vmpi 2 years ago

Last reply by vmpi 2 years ago

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emails won't send

I have just bought a new PC and installed Windows 11. I have imported all the IMAP setting and all folders and emails have downloaded to Tunderbird but when I try to send… (read more)

I have just bought a new PC and installed Windows 11. I have imported all the IMAP setting and all folders and emails have downloaded to Tunderbird but when I try to send an email, I press Send, the send button greys out the email remains on screen and does not send.


Mail Provider: Fastmail Firewall: Windows Defender Anitvirus: None OS: Windows 11 Thunderbird version: 91.7.0 (64-bit)

Server name: smtp.fastmail.com Port 465 Authentication method: Normal password Connection Security: SSL/TLS

Asked by martin284 2 years ago

Last reply by martin284 1 year ago

  • Archived

Thunderbird mail on one account is all in frames

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other… (read more)

in Thunderbird I have several email accounts like [edited] @cox.com and [edited] @yahoo.net. on only one of these accounts all of the information is in frames. The other accounts work fine. BUT in one of the accounts all information appears in windows frames. How can I remove these red frames from all of my e mails in this one account?


/edited emails from public forum.

Asked by Charles Woodruff 2 years ago

Last reply by Toad-Hall 1 year ago

  • Archived

Error code: ssl_error_no_cypher_overlap

I saw someone else who also had Windows 7 like I do ask about this error message, and the only answer was "Update Thunderbird." Just like me, he had Thunderbird 3.1.4. … (read more)

I saw someone else who also had Windows 7 like I do ask about this error message, and the only answer was "Update Thunderbird." Just like me, he had Thunderbird 3.1.4. There was no follow up saying it worked.

Will the current version of Thunderbird *run* under Win 7? Or not? Updating my OS on my primary PC is not an option. 98% of Thunderbird works just fine, the only issue I have is that I can't download images in emails. I'm afraid to upgrade, and break Thunderbird.

"If it ain't broke, don't fix it."

Yes, I have a Win 10 laptop, but it's too inconvenient to use it most of the time, so it stays in the box until I have something I *have* to use it for. That does not include daily email.

Asked by tpell 2 years ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

Hyperlinks not working

I receive messages from the Guardian newspaper and LinkedIn and the hyperlinks do not work. I went to safe mode and still the same. The bar at the top is green, when I c… (read more)

I receive messages from the Guardian newspaper and LinkedIn and the hyperlinks do not work. I went to safe mode and still the same.

The bar at the top is green, when I click on a hyperlink it changes to a light grey. Firefox is set as my preferred browser.

Help or a solution would be very welcome.

Regards

Asked by pds1 2 years ago

Answered by Toad-Hall 1 year ago

  • Solved
  • Archived

Can't change "Place a copy in" section under "Copies & Folders"

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the se… (read more)

I have setup my business office mail address with the owl extension. When I try to send an e-mail a error message pops up that Thunderbird couldn't put a copy into the sent folder. So I wanted to place the copy only in the local sent folder, but the settings is grayed out and I can't change anything.

When I look at my personal microsoft mail with @outlook.de I can change everything and the setting is picked correctly out of the box

Asked by BierDav 1 year ago

Answered by BierDav 1 year ago

  • Archived

Unable to connect to your IMAP server.

Thunderbird v. 91.8.1 MacOSX Monterey 12.3.1 I keep getting this error message. "Unable to connect to your IMAP server. You may have exceeded the maximum number of conne… (read more)

Thunderbird v. 91.8.1 MacOSX Monterey 12.3.1 I keep getting this error message. "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so use the Advanced IMAP Server Settings dialog to reduce the number of cached connections" I have reduce the connections in 'Advanced' Server settings' to 1 but the problem persists. Can you advise please? Regards, Philip Bergman

Asked by Philip Bergman 1 year ago

Last reply by Stans 1 year ago

  • Archived

thunderbird 91.9.1 in Win 10 Uninstall & reinstall

thunderbird 91.9.1 in Win 10 Uninstall & reinstall I have a issue with in-coming emails, as they load they go from BOLD to marked as read. I have tried everything I c… (read more)

thunderbird 91.9.1 in Win 10 Uninstall & reinstall I have a issue with in-coming emails, as they load they go from BOLD to marked as read. I have tried everything I can think of. If I delete Thunderbird (using windows "Uninstall") and install a fresh copy will my setting stay? Barry

Asked by Barry 1 year ago

Last reply by Stans 1 year ago

  • Solved
  • Archived

Server not found and other problems

When switching on Thunderbird 91.8.1 (64bit) today, it immediately downloaded mail from my IMAP account followed by the message "Server not found - start.thunderbird.net … (read more)

When switching on Thunderbird 91.8.1 (64bit) today, it immediately downloaded mail from my IMAP account followed by the message "Server not found - start.thunderbird.net could not be found. Please check the name and try again. Check typing errors / network connection / firewall / proxy etc." Selecting 'Try again' simply opened the 'Welcome' overlay leaving the client operating as before.

This is a first as far as I can remember. But in the midst of the other more problematical events that have been occurring, (see my previous question, recently updated discussing possible Settings errors retained in the Profile): 'Exporting folders with ImportExportTools NG' https://support.mozilla.org/en-US/questions/1373167

Can anyone suggest if there is any link between these events - and confirm a solution that would clean or replace the profile but leave (or restore) the messages and folders unchanged ?

Asked by peetrobo 1 year ago

Answered by Stans 1 year ago

  • Archived

have not received an email to any of my 4 addresses in 2 or 3 days

Hello, I use Thunderbird for all my email addresses, have for years. Never had an issue until today. I've been offline all weekend and have not received an email to an… (read more)

Hello,

I use Thunderbird for all my email addresses, have for years. Never had an issue until today. I've been offline all weekend and have not received an email to any of my addresses since 04/29, 3 days ago. Is Thunderbird down? If not, how can I fix this?

Thank you

Asked by jafola 1 year ago

Last reply by Stans 1 year ago

  • Solved
  • Archived

Tbird Configuration for Yahoo/ATT Mail Not Working - "Unable to log in at server. Probably wrong configuration, username or password"

I'm setting up a new PC, and am using the same settings that have been on the old PC for three years and are in the Yahoo configuration guide: Pop3 inbound. att.net/outbo… (read more)

I'm setting up a new PC, and am using the same settings that have been on the old PC for three years and are in the Yahoo configuration guide: Pop3 inbound. att.net/outbound. att.net 995/465 SSL/TLS Normal Password

I've been at this for hours, and Tbird just won't connect. The error is "Unable to log in at server. Probably wrong configuration, username or password". I am stumped.

Asked by jeddolnick 1 year ago

Answered by Toad-Hall 1 year ago

  • Archived

Ongoing Thunderbird messages "Mozilla thunderbird Authentication Required" but the email account is deleted

I temporarily logged into customer email account in order to download the mail in it and transfer it to their email at a different webhost. And in fact subsequent to tha… (read more)

I temporarily logged into customer email account in order to download the mail in it and transfer it to their email at a different webhost.

And in fact subsequent to that the email account was closed at the prior host by its owner. They actually deleted the email account at the old host "Bluehost" which admittedly is a garbage host and hence why they moved.

So I removed it from my email accounts in my Thunderbird.

For some reason since then I have been receiving constant popups from Thunderbird "Authentication Required - Mozilla Thunderbird - https://box2164.bluehost.com:2080 is requesting your username and password. The site says: “Horde DAV Server”"

and the username field has the email address in it. The password field is blank.

And I checked the outgoing mail servers in Thunderbird to confirm I have no connection to the email acct stored in Thunderbird.

Any thoughts on how to alleviate this issue?

Thank you all for your time and attention to this request.

Asked by thethemebuilders.net 2 years ago

Last reply by grivera71 1 year ago

  • Archived

Email Won't send

I used to send a group from my address book with 15 addresses in it. Now I get this message "Sending of the message failed. An error occurred while sending mail. The ma… (read more)

I used to send a group from my address book with 15 addresses in it.

Now I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: mL0anej4od7RfmL0bnCIXh internal error. AUP#SMTP. Please check the message recipient "kissrockssoo@shaw.ca" and try again."

I broke the group into two groups one with 8 and one with seven. I can send to each group individually so I do not understand why the larger group won't go.

Were limits put on at your end?

Asked by Ray Ingram 1 year ago

Last reply by christ1 1 year ago

  • Archived

Thundebird change email address

Hi everyone, My costumer has a problem with Thundebird. She has a email address with Aruba Business, after 3-4 days Thunderbird change email settings and email address w… (read more)

Hi everyone,

My costumer has a problem with Thundebird. She has a email address with Aruba Business, after 3-4 days Thunderbird change email settings and email address with an address never existed, i leave attached some screenshots. In this PC i restore and reinstalled Windows 10 to avoid this problem, but after 3 days after reinstallation the problem returns.

Thanks and have a good day.

Asked by progettofuturofaenza 2 years ago

Last reply by progettofuturofaenza 1 year ago

  • Archived

Thunderbird email

Getting XUL Runner error message: Version ‘91.8.0’ is not compatible with MinVersion >= 91.9.0 MaxVersion <= 91.9.0 Will not open Thunderbird email at all. Please… (read more)

Getting XUL Runner error message: Version ‘91.8.0’ is not compatible with MinVersion >= 91.9.0 MaxVersion <= 91.9.0

Will not open Thunderbird email at all. Please assist…

Asked by cnbrown11 1 year ago

Last reply by cnbrown11 1 year ago

  • Archived

Can't send emails from outlook (MS Exchange) through thunderbird

My ISP (GoDaddy) recently switched my email account to Outlook. I made some resettings on Thunderbird and now am able to receive my emails there again, but cannot send th… (read more)

My ISP (GoDaddy) recently switched my email account to Outlook. I made some resettings on Thunderbird and now am able to receive my emails there again, but cannot send them out. GoDaddy has sent me the appropriate settings, but no matter what I try to toggle with those, I get an error message. Still receiving emails, though, with no problems.

Asked by piotr27 1 year ago

Last reply by piotr27 1 year ago

  • Archived

emails to certain recipients are bouncing back with error message

The error message below continues to be happening with the Social Security Dept. that never happened before. I have called hostgator many times and they said to write Mo… (read more)

The error message below continues to be happening with the Social Security Dept. that never happened before. I have called hostgator many times and they said to write Mozilla to correct this problem. Please help!!!!!!

This is the mail system at host gateway22.websitewelcome.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message.

                  The mail system

<jennifer.mjoness@ssa.gov>: conversation with

   mailin1b-nsc.ssa.gov[137.200.44.15] timed out while performing the EHLO
   handshake

Reporting-MTA: dns; gateway22.websitewelcome.com X-Postfix-Queue-ID: 1AEAC9D03 X-Postfix-Sender: rfc822; wsr@westernsloperehab.com Arrival-Date: Wed, 4 May 2022 12:41:17 -0500 (CDT)

Final-Recipient: rfc822; jennifer.mjoness@ssa.gov Original-Recipient: rfc822;jennifer.mjoness@ssa.gov Action: failed Status: 4.4.2 Diagnostic-Code: X-Postfix; conversation with

   mailin1b-nsc.ssa.gov[137.200.44.15] timed out while performing the EHLO
   handshake

Asked by wsr 1 year ago

Last reply by david 1 year ago

  • Archived

Deleted emails keep coming back

A specific set of 57 emails from the time period 3/1 to 3/2 keeps coming back into my Inbox after deleting them or moving them to another folder. Any suggestions as to ho… (read more)

A specific set of 57 emails from the time period 3/1 to 3/2 keeps coming back into my Inbox after deleting them or moving them to another folder. Any suggestions as to how to fix this problem? Thanks.

Asked by e1831225a 2 years ago

Last reply by bak703 1 year ago