• Archived

Not Junk Button

Why can't we have a "not junk" button? Am I missing it? Seems pretty standard in all mail programs. Or in the right-click menu? Yes, we can right-click and Move to Inbo… (read more)

Why can't we have a "not junk" button? Am I missing it? Seems pretty standard in all mail programs. Or in the right-click menu? Yes, we can right-click and Move to Inbox, but that's three steps, as opposed to one.

Thanks for any insights.

Asked by georgeppff 2 years ago

Last reply by Toad-Hall 2 years ago

  • Archived

"Send" button has disappeared since yesterday's Windows10 updates

I woke up yesterday and found Windows telling me I needed to restart my PC to install two new monthly updates: KB5013942 (Windows 10) and KB5013624 (.NET) and the relate… (read more)

I woke up yesterday and found Windows telling me I needed to restart my PC to install two new monthly updates: KB5013942 (Windows 10) and KB5013624 (.NET) and the related servicing stack.

[https://support.microsoft.com/en-us/t.../may-10-2022-kb5013942-os-builds-19042-1706-19043-1706-and-19044-1706-60b51119-85be-4a34-9e21-8954f6749504]

But after I did, I suddenly found that Thunderbird no longer had the ability to send e-mails -- only receive. The paper airplane icon was greyed out.

After checking some other things, I ran the usual uninstall and the ability to send e-mails was back . . . but it's gone again this morning, and the updates seem to be back. And of course Microsoft doesn't have this as a reported issue yet, either. I hope the problem can be fixed soon -- before my update pause ends.

UPDATE: To clarify the paragraph immediately above . . . this morning, the two Windows updates I'd uninstalled were back -- so, after inputting this question, I re-uninstalled them and re-booted the PC . . . but this time it didn't help. I'm STILL not able to send anything from Thunderbird. For everyone else's sake, I hope I'm the only one who has this problem. But for purposes of getting attention to the issue and getting it FIXED, I hope it's appearing on more and more screens. . . .

Asked by jalp5dai1 2 years ago

Last reply by jalp5dai1 2 years ago

  • Archived

TLS 1.0 and 1.1 cannot acess GMX EMALES HOW TO UPGRADE TO TLS 1.2 OR 1.3

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the … (read more)

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the protocols TLS1.0 and TLS1.1 have been deactivated, the transfer of emails between your affected device or program and our GMX servers will no longer work; i.e. no emails will be transmitted to or from your GMX email account using TLS 1.0 and TLS 1.1. Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your GMX email account.We recommend that you only use newer devices and programs that support the latest TLS 1.2 or 1.3 encryption protocols and transfer your emails securely. How do I change this in TB to continue to receive emails please? M Hunt

Asked by thehunts 2 years ago

Last reply by Toad-Hall 2 years ago

  • Solved
  • Archived

Gmail - OAuth2 - repeated "Authentication failure while connecting to the server imap.gmail.com". Works ONLY work safe-mode.

Hi, I, like a gjillion other people, received a notice from Google/gmail saying I'm likely to lose access through Thunderbird unless ... blah blah. I was running TB v59… (read more)

Hi,

I, like a gjillion other people, received a notice from Google/gmail saying I'm likely to lose access through Thunderbird unless ... blah blah.

I was running TB v59. If stuff works I don't make changes. It makes life simpler. I did a heap of online reading and research about this and found lots of advice. I did the following;

  • allowed cookies
  • removed passwords
  • changed authentication to OAuth2 in both IMAP and SMTP

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB hangs sending security information and then crashes.

I assumed that it must be because I was on an older version of TB. I updated to the latest v91 and checked that the OAuth2 settings are as they should be. All good.

I got the pop-up gmail/Google window asking me to login. My password is accepted. I am asked to allow access to gmail through Thunderbird. I allow. TB waits of a bit and pops up a failure notification. This happens every time. If I click on "Get Messages" or I click on any of my folders, I get the gmail login popup, and I am asked to allow TB, AGAIN, and then failure. I cannot get past this.

I have done enough searching again, but I cannot find anything that helps. Can anyone here help with some guidance please.

I have uploaded shots of the various windows.

Thanks.

Asked by thegoodguy 2 years ago

Answered by thegoodguy 2 years ago

  • Solved
  • Archived

PLEASE URGENT! - Interference of Yahoo-Login in my LOGIN into my DEFAULT-THUNDERBIRD ...

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since th… (read more)

MAY 7, 2022 Hi: I'm using the 'BEST in the WORLD Mail-Program - THUNDERBIRD' for MANY YEARS together with my Email address with Frontier.com for ABOUT 20 Years - since their beginning of their Fiber OPTICS Technology! I was pretty happy with the FLAWLESS(!) Frontier.com Internet Service UNTIL they unfortunately hired the disorganized YAHOO-Server Service: this UNFRIENDLY YAHOO is once-in-a while interfering when I'm trying to LOGIN to my DEFAULT(!) THUNDERBIRD ...does NOT ALLOW me to LOGIN to THUNDERBIRD AT ALL ...ABSOLUTELY RIDICULOUS!!! I've OBTAINED HELPED several times in the past from Frontier.com Support but this is my MAIN REQUEST FROM MOZILLA FOR HELP: CAN ANYONE HELP ME TO FINALLY END THIS RIDICULOUS YAHOO-INTERFERENCE in my LOGIN TO MY THUNDERBIRD, PLEASE - AN EFFECTIVE HELP TO PUT THE END TO THIS BEHAVIOR OF THE YAHOO WILL BE GREATLY APPRECIATED ...?!? In advance - MANY thanks ...dh

Asked by thorsak 2 years ago

Answered by thorsak 2 years ago

  • Solved
  • Archived
  • Archived

Thunderbird Linux how to open backup of existing POP3 on newly installed PC

I have been running Thunderbird for some time and have now upgraded to a new PC with a new Debian version (from Debian 9 to Debian 11). How do I restore my existing (old… (read more)

I have been running Thunderbird for some time and have now upgraded to a new PC with a new Debian version (from Debian 9 to Debian 11).

How do I restore my existing (old) Email system to the newly installed Thunderbird?

Asked by avkorff 2 years ago

Last reply by avkorff 2 years ago

  • Solved
  • Archived

Thunderbird on new 2022 Mac Airbook is tiny and hard to read

I'm using a Mac Airbook with M1 chip, Monteray. It is exceedingly frustrating to read the entire inboxes (8 email accounts) in tiny, tiny letters. Tried to upload screen… (read more)

I'm using a Mac Airbook with M1 chip, Monteray.

It is exceedingly frustrating to read the entire inboxes (8 email accounts) in tiny, tiny letters. Tried to upload screen shot but it didn't seem to work (just kept spinning).

I tried using the solution given by Toad-Hall here: https://support.mozilla.org/en-US/questions/1267898 But it didn't work.

I made the documents he said to make and put them in all 6 of my email profiles (i guess I have 6 profiles due to all the different email addresses in there?). But everything is still tiny, tiny letters. Very hard on the eyes.

When I go to view -> zoom, nothing gets bigger. The text within an individual email will enlarge, just not the text of the inboxes.

Please can you tell me a simple solution (I am not that techy and don't want to spend another 2 hours on fixing this) for how to get my thunderbird app to appear readable? Otherwise I think I will ruin my eyes! Thanks!

By the way even my excel and word items at 100% on the 13" screen are small. But I am able to enlarge that each time I open it.

Asked by luminara 2 years ago

Answered by NC 1 year ago

  • Archived

Can I backup and save an old email account that I want to close out?

I am closing out an old cable company account, but want to use Thunderbird to download and save my email from this account before closing it. Will closing this account (… (read more)

I am closing out an old cable company account, but want to use Thunderbird to download and save my email from this account before closing it. Will closing this account (POP3), which would delete the emails from the host server, in any way affect my copy of those emails?

Once the account is cancelled, can I stop Thunderbird from trying to access the host server for email updates?

Am I correct in assuming I can't delete the non-existent email account from Thunderbird if I want to keep the emails from that account on my computer?

Thank you.

Asked by 124c41plus 1 year ago

Last reply by Stans 1 year ago

  • Archived

Thunderbird email folders

I have several pst files in Outlook. I wish to import them separately to Thunderbird and keep their contents separate. I know Thunderbird only uses one folder, and then… (read more)

I have several pst files in Outlook. I wish to import them separately to Thunderbird and keep their contents separate. I know Thunderbird only uses one folder, and then has subfolders. Is there a way to bring in first the main pst contents and put all that in a subfolder, then switch in Outlook to a different pst file, and then import that and put it in a subfolder. And so on, so that I can keep the different sets of emails separate? In Outlook I can put all my household stuff in one pst, all my holiday stuff in another etc etc. I have yet to install Thunderbird and am not quite sure how you can file emails in different categories anyway so I want to sort this out before I go ahead. (I can keep the old Outlook installed and get at the contents that way but it is not really the most convenient.) Thanks in advance for any answers.

Asked by AdrianLG 2 years ago

Last reply by Stans 1 year ago

  • Archived

Troubles log in to my thunderbird mail from my home computer

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure … (read more)

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Asked by enneitakh 1 year ago

Last reply by Stans 1 year ago

  • Archived

change language

Hello, I live in germany! I took the exe from your server. Installed it, but now everything is in english, how to change the Thunderbird in German, when it is installed … (read more)

Hello, I live in germany! I took the exe from your server. Installed it, but now everything is in english, how to change the Thunderbird in German, when it is installed in english? In preferences i saw nothing about it, just change language for "Rechtschreibung".

Thanks!!!

Asked by stefanjanisch 1 year ago

Last reply by david 1 year ago

  • Solved
  • Archived

Multiple installations of Thunderbird

I'm looking forward to Thunderbird 102 with its new features. However I would like to install and run it separately from my existing TB 91.9.0, essentially so as to trea… (read more)

I'm looking forward to Thunderbird 102 with its new features. However I would like to install and run it separately from my existing TB 91.9.0, essentially so as to treat version 102 as a beta and so that I can roll back to version 91.9.0 if I'm not happy with 102 and so that the revamped features such as the new address book will not cause irreversible change. Is there any information online to help with this, or does anyone have any advice? Thank you Andy

Asked by fox40 1 year ago

Answered by Stans 1 year ago

  • Archived

Preventing synchronization of Thunderbird address book with Gmail contact list

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has lo… (read more)

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has loaded hundreds of email addresses into Contacts on my new cellphone. Since only a few of the entries have phone numbers recorded I would like to remove all the Gmail contacts from the cellphone and enter a very small number of contacts manually.

Question: Is there a setting in Thunderbird which severs a connection between Gmail contacts and Thunderbird contacts so I can delete them from the cellphone without fear of deleting them from Thunderbird. (I'll deal with Google Support to find out if I can sever a connection between Contacts on the cell phone and Gmail.)

Asked by goldenyears 2 years ago

Last reply by david 1 year ago

  • Solved
  • Archived

email server not accepting Thunderbird password

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and … (read more)

My Imac Mojave OS was off for 4 moths.When I turned it on I could not get or receive emaiil.I went through all the steps listed and checked my password and user name and still cannot get email to work.I can get email on the internet from my ISP.

Asked by hpete 2 years ago

Answered by Stans 1 year ago

  • Archived

Thunderbird in my In Box ??

You Sent me a notice about the "New" Thunderbird . I am Not impressed - I want The Features of "Account Colors" being able to set or change "Fonts" in the Thread and Re… (read more)

You Sent me a notice about the "New" Thunderbird . I am Not impressed - I want The Features of "Account Colors" being able to set or change "Fonts" in the Thread and Reading Pane. I would me more impressed with a Thunderbird that looked more dressed up and then I would be inclined to make a "Donation". > jbuck406@suddenlink > Thanks!

Asked by Jbuck406 1 year ago

Last reply by david 1 year ago

  • Solved
  • Archived

Sub Folders Greyed Out

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thu… (read more)

I have recently moved from Outlook to Thunderbird as Outlook developed a problem communicating with my Virgin Media email accounts. I am slowly finding my way around Thunderbird, but am experiencing a problem with some of my sub folders. This only applies to Virgin Media accounts.

I have looked at previous questions on a similar topic and have tried the simpler solutions (the ones applying to advanced users are Greek to me)! Unfortunately, they haven't solved my problem.

If I go to account settings and uncheck the "show only subscribed folders" box, the greyed out sub folder disappear. However, right-clicking on the folder heading and selecting subscribe and attempting to subscribe to the folders there, doesn't work.

Is there a simple process I can go through to access these sub folders?

Asked by garry.obrien2 2 years ago

Answered by Toad-Hall 2 years ago