Thunderbird Support Forum

Somewhen before or with 91.2.1, the default action when opening an existing email became "Edit draft message." (W10 19043, synching to GMail) That setting is nonintuitive and just wrong. A default should NEVER be an action that commits to an irreversable behavior path. Please fix.

This extremely bad design "feature" has apparently been around quite a while and generates exactly the problems returned by a search here on "delete attachments Thunderbird." I first noticed the behavior just about the time GMail introduced two-factor authentication. Maybe no connection there, but ...

Recently (past 2 weeks) it takes a very long time for an email message to "send". Once in a while it will be almost normal speed but it might take as long as 20 seconds or more to send. Incoming seems fine and everything else seems to be working. My gmail a/c is very fast as are all other sites when loading. Has something happened recently that would cause this? Thanks so much for your help. mac a.

System: Windows 10, current version, with current updates.

               Thunderbird 91.9.0 (downloaded and installed on 5/14/22)

I have been unable to send from Gmail accounts for about a month. I can send from my Outlook and GMX accounts just fine, but not from my Gmail accounts.

I have verified all my IMAP settings per the instructions at https://support.google.com/mail/answer/7126229?hl=en

Please see the attachments for error messages.

Any help will be greatly appreciated.

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?

I can not get thunderbird to bring over email for 6 days now I get the following error everytime. (Sending of password for user .........................@verizon.net did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.) I have tried creating a new password on the server account and restarting thunderbird with the new password . Did not help. Any Suggestions?

Hi all, I have two Gmail accounts, one private and one organizational, each one with its own unique problem. I access both accounts through Thunderbird for Windows, the Gmail Android app, and Chrome on my laptop. I use POP to be able to access the emails even when offline and store them in subfolders. I have learned that if I keep the messages marked as unread on the phone and Chrome, TB will download the messages.

1) My private Gmail account downloads only 4-5 messages at a time, and I have to manually hit: "get messages" many times until it downloads all the messages. Very annoying.

2) My organizational Gmail account through the university worked fine and downloaded as many new messages as were on the server. Until May 9th, when it stopped connecting with the Gmail server. It keeps asking me to re-enter the username and password (which it had saved, and hadn't changed), only to claim that Gmail is not accepting cookies. Needless to say that I haven't changed any of my cookies preferences neither on TB (which accepts all cookies) nor on Chrome (which blocked 3rd party cookies, but had an exception for the University's servers). I tried enabling any type of cookie in the account on Chrome, but that didn't help. I tried changing the authentication from password to OAuth2, and it didn't help.

I would appreciate your help. Shahar

Can you tell me how to add my Sent folder back to my Local folder? It used to be there and it's disappeared. I wish I could tell you which version of TB I'm using but I don't know where to find it anymore. I can tell you that I'm using Win10.

Thanks so much for any assistance!

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

Hi, I'm using Thunderbird chat with XMPP and Openfire as XMPP server. My only problem is that I can't transfer file on chat window. However, I can easily send files on other XMPP client such as Pidgin or AstraChat.

So, my question is, does Thunderbird chat support file transfer ?

Thx

Ever since last update, Thunderbird has not worked. Runs out of time, to download new messages, won't let me delete messages. Thinks for a long time. Uninstalled program and then reinstalled . No change. Not sure what is going on.

hi, I follow some suggestions as

https://support.mozilla.org/en-US/questions/1309622

and I try to delete mimeTypes.rdf and handlers.json but Thunrderbid continues to use chromium to open https links.

Can you help me?

I've been using Thunderbird for almost 2-3 years and lately, I was connected to a limited internet connection and noticed that Thunderbird is consuming more than 25GB per day on average. Although my emails are not changing that frequent but it keeps on consuming a lot of traffic.

I'm using configuration for Exchange mail server and synching the mail every 1 minute. The size of the offline messages is 3.5 GB

How can I stop this consumption? Or at least to understand why is this happening?

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, which my e-mail provider requires.

I have asked this question before with a different subject title, and I am surprised there is no move to fix it. It is an annoyance that I expect effects many. So I am trying again with a new title and more explanation.

I have attached 3 images, showing a) how I have my folders layed out, b) viewing a group of my folders including my local folders, and c) the change in view after I rename one of the observed folders called "Amick." Instead of the view staying the same, so that I can see the name-changed folder in the folder structure, it reverts to the top of the structure showing all the favorites followed by the local folders.

What I would like to have happen is for there to be NO CHANGE in the view after I change the name of a folder or delete a folder, so that I can see what I have accomplished and continue working. As it is now, it is a big nuisance the time waster. Am I missing something that I can do to solve this problem, like some advanced setting?

Thank you.

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

I am receiving this error message and have checked all the settings and have found nothing wrong with them.

Has anyone received this error and/or know how to fix it? Thanks.

Action: failed Status: 5.0.0 (permanent failure) Remote-MTA: dns; [104.47.65.110] Diagnostic-Code: smtp; 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [DM3GCC02FT017.eop-gcc02.prod.protection.outlook.com]' (delivery attempts: 0)

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.

How can I recover my messages?

Andy