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  • Archived

Error message when deleting emails

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. … (read more)

I'm getting the following message when trying to delete multiple messages at a time. Sometimes it actually puts them in the trash folder but doesn't remove from Inbox. I've emptied the trash & did a compact folder. Still have problem.

The messages could not be moved or copied to folder 'Trash on cindyr@neo.rr.com' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Trash, and then choose Compact Folders, and then try again.

Asked by cindyr1 1 year ago

Last reply by tio.miguel 1 year ago

  • Archived

Whazzup with this?

Whazzup with both a POP3 & an IMAP? Which one to remove & how to do it step by step please edit: moved thread from Firefox to Thunderbird section. … (read more)

Whazzup with both a POP3 & an IMAP?

Which one to remove & how to do it step by step please


edit: moved thread from Firefox to Thunderbird section.

Asked by hap 1 year ago

Last reply by Matt 1 year ago

  • Archived

Can't dismiss Thunderbird calendar event

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item … (read more)

Since installing Thunderbird for windows v102.3.0 (32-bit), I can't dismiss a calendar event, which keeps looping to ask if I want to save or dismiss change for an "item changed on server" message. I rec'd the invite externally from Outlook. Neither option works; I can't delete the calendar entry either ... the event is stuck in an endless loop and will not dismiss. I'm now one day past the event date/time and still can't dismiss. Pls advise. Thank you.


edit: moved thread from Firefox to Thunderbird section.

Asked by gannonp157 1 year ago

Last reply by PCWorxLA 1 year ago

  • Archived

Cannot locate Profiles

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a… (read more)

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe


edit: moved thread from Firefox to Thunderbird section.

Asked by JoeS01 1 year ago

Last reply by david 1 year ago

  • Archived

New 102 format that was presented to users (I believe it was called 102. It is terrible. I want to revert back to the old format for sending mail .

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b… (read more)

revert back to Firefox 101, which I believe was presented in the mass update of 102. my problems: a: Address lists could not be easily selected to send emails to . b. no check boxes for sending such as "TO", "CC", "BCC".

Asked by oldfiredog40 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Non-overrideable TLS error message on Thunderbird emails

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually g… (read more)

What are the correct settings for email accounts in Thunderbird? On my new computer my accounts were setup in imap with SSL - but then changed to TLS, but I continually get this message " Non-overridable TLS error occurred. Handshake error or probably the TLS version or certificate used by server imap.actrix.co.nz is incompatible." I have a Dell Vostro 5620 laptop with Windows 11Pro. For my email accounts which settings should be correct for incoming and outgoing? Thanks - Graeme

Asked by graeme.ching 1 year ago

Last reply by gp 1 year ago

  • Archived

Mass Uninstallation

Hi In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the applicati… (read more)

Hi

In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the application for all 130 users. We have multiple versions of SW installed. Can you please provide any executable which can remove all versions of Thunderbird.

Asked by vartika.nagpal 1 year ago

Last reply by david 1 year ago

  • Archived

cannot find access to message filters on ver. 98

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no… (read more)

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no "Tools" entry only "more Tools." If I access Tools on the MenuBar there is no Message Filter entry.

It used to be quite simplye Mozilla needs to follow the lead of smartphones who have the exact same problem with users attempting to find the controls whose locations change in every update. Their solution is a built-in search lookup app. Instead of making users "go hunt" the smartphone app allows the user to ask the app to find what they are looking for. That's why they are called "smartphones."

As for now, I need to know if my version of FF has bugs or if not how to I modify my message filters?

Thanks

moved from Firefox to Thunderbird -Andrew

Asked by PJAL 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Error message: You are about to overide how thunderbird identifies this site.

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.dig… (read more)

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

Asked by lvlflyer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Duplicate incoming emails

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I d… (read more)

Emails arrive in duplicate, and when deleted they come back again, and again. This is a recent development although I recall having this happen several years ago, but I don't recall attempting to fix the problem, so it must have corrected itself. Assistance would be appreciated to correct this problem.

Asked by laister 1 year ago

Last reply by terryhollett 1 year ago

  • Archived

Thunderbird email

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact supp… (read more)

I am trying to open an email account and after sending the OTP I get a list of issues that the issue might be and to try again i 24 Hrs and if it persists to contact support but I cannot find support what do I do [edited] @yahoo.com Ray Haywood [removed phone# from public]


/edit: moved thread from Firefox to Thunderbird section.

Asked by rayhayood 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Sending emails stopped

My emails in Thunderbird no longer 'sends'. I get the message 'Sending of the message failed. An error occurred while sending mail. The mail server responded: Authenticat… (read more)

My emails in Thunderbird no longer 'sends'. I get the message 'Sending of the message failed. An error occurred while sending mail. The mail server responded: Authentication Required. Learn more at

https://support.google.com/mail/?p=WantAuthError v18-20020adfe292000000b00228dbf15072sm10417560wri.62 - gsmtp. Please verify that your email address is correct in your account settings and try again.

I'm 82 and computer illiterate! Please, what should I do next?


edit: /moved thread from Firefox to Thunderbird section.

Asked by MichaelDClark 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Download Gmail Data into Thunderbird

Hello! I spoke with Google Workspace support yesterday and downloaded email data from my account as a back-up. Google Workspace support recommended I download Mozilla Th… (read more)

Hello!

I spoke with Google Workspace support yesterday and downloaded email data from my account as a back-up. Google Workspace support recommended I download Mozilla Thunderbird, stating I could import the downloaded Gmail data into Thunderbird so I can directly access these emails. I have downloaded and made an account, but I cannot find where and how to do this process. Is this something you are able to help me with?

Thank you for your time and help!

Best, Ashley

Asked by psychotherapywithashley 1 year ago

Last reply by david 1 year ago

  • Archived

Mise a jours

On me demande d'installer Thunderbird à nouveau quand j'ouvre mon courriel. Est-ce que je risque de perdre les messages dans les différentes boîtes (envoie, entrant,....)… (read more)

On me demande d'installer Thunderbird à nouveau quand j'ouvre mon courriel. Est-ce que je risque de perdre les messages dans les différentes boîtes (envoie, entrant,....) si je fais cette mise à jours ?

Asked by ypellerin 1 year ago

Last reply by gp 1 year ago

  • Archived

V 102.4.2 Thunderbird - VCARD export of Address Books

I am running Ubuntu 20.04 w/ Thunderbird v 102.4.2 I am trying to export my address books in vcf/vcard format. The articles I have read on the internet say to select Too… (read more)

I am running Ubuntu 20.04 w/ Thunderbird v 102.4.2

I am trying to export my address books in vcf/vcard format. The articles I have read on the internet say to select Tools => Address Book and then choose "Export" from the menu tabs, then choose csv or vcf or whatever format to export into. My main problem is that there is NO "Export" tab on the address book menu. It does have an "import" tab, however.

Asked by pizzipie1 1 year ago

Last reply by sfhowes 1 year ago