• Solved

Deciphering a group email

I received an email where I am part of a "grouped email" that the sender created. How do I expand the group email to see the other email addresses included in the group? … (read more)

I received an email where I am part of a "grouped email" that the sender created. How do I expand the group email to see the other email addresses included in the group?

Asked by yankj49 3 days ago

Answered by david 3 days ago

  • Solved

Downloading Thunderbird

Hi I am trying to download Thunderbird onto a new laptop. I clicked on the download button and it asked for a donation. I made the donation, but it didn't download. No… (read more)

Hi I am trying to download Thunderbird onto a new laptop. I clicked on the download button and it asked for a donation. I made the donation, but it didn't download. Now when I try and download again, I am asked for a donation again. How can I get passed this point, please?

Kevin

Asked by Kevin000 1 week ago

Answered by Kevin000 1 week ago

  • Solved

Placement of REPLY

My replies used to go into the same folder as the message being replied to. Now they don't, and I can't find the configuration option that used to enable that. Where is i… (read more)

My replies used to go into the same folder as the message being replied to. Now they don't, and I can't find the configuration option that used to enable that. Where is it? Is it gone? Forever?

Asked by Neil Ludlam 2 days ago

Answered by sfhowes 1 day ago

  • Solved

smtp wrong credentials does not abort when cancel, but hang 30s or so

v115.10.1 I made a mistake setting SMTP credentials, wrong protocol, and it just stays on Sending dialog. So I abort when I realize I made a mistake and come back to mail… (read more)

v115.10.1 I made a mistake setting SMTP credentials, wrong protocol, and it just stays on Sending dialog. So I abort when I realize I made a mistake and come back to mail I was to send. - but 30-60s after I aborted comes an error message saying it timed out

So the cancel button does not really cancel the send attempt, it seems.

Not sure where to report bugs, so do it here. Thanks.

Asked by gog756 1 month ago

Answered by david 1 month ago

  • Solved

Thunderbird generating overlay blocking user from clicking on HTML content

Thunderbird 115.12.2 is generating an overlay over the body of an email message blocking the user from clicking on the login link when they move the mouse cursor close to… (read more)

Thunderbird 115.12.2 is generating an overlay over the body of an email message blocking the user from clicking on the login link when they move the mouse cursor close to the login button contained in the email body.

Hopefully the attached images adequately demonstrate what is happening.

What is this feature called and how do I disable it please?

Thanks

Asked by viisii 1 day ago

Answered by david 1 day ago

  • Solved

Can't delete unwanted 'Templates' folder

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but cr… (read more)

I composed an outgoing email message that I wanted to keep for future use, and saved it as a Template. That not only saved it under the unified Templates heading, but created a second appearance of my main email account with its own Templates subfolder. At that point I decided I really didn't want to keep it after all, so I deleted the message, but the second Templates folder didn't disappear; its still on the tree list as an empty folder. Right-clicking that folder doesn't have a Delete function, but it does present a Repair option, but running that doesn't help. How do I get rid of that unneeded individual email account listing and the empty Templates folder?

Asked by Electrojim 2 weeks ago

Answered by Electrojim 1 week ago

  • Solved

Removed account

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my ema… (read more)

I removed an account (membershipsec.KLcommunitychoir@gmail.com) from Thunderbird but I am still being asked to validate my ID for that account every time I look at my email. It's a Google page that is displayed but it seems to be Thunderbird that is triggering it. How do I stop it?

Asked by walkerliz601 2 months ago

Answered by david 2 months ago

  • Solved

Deleting gmail emails without deleting them on Tb

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the… (read more)

I recently had to change my email address to a gmail account. I want to continue to use Tb but don't want copies kept on the Gmail account. Is there a way to delete the messages in Gmail without deleting them in Tb.

Asked by sue.nicolaou3892 2 months ago

Answered by david 2 months ago

  • Solved

Thunder security exceptions for icloud

I cam getting constant and continuous multiple security exceptions for p53-caldav.icloud.com saying it's the wrong site. I have made not changes to the thunderbird setup… (read more)

I cam getting constant and continuous multiple security exceptions for p53-caldav.icloud.com saying it's the wrong site. I have made not changes to the thunderbird setup except for normal updates. i've confirmed these multiple times but they still keep coming. Any help would be great

Asked by Sharon Dankwardt 6 days ago

Answered by Matt 3 days ago

  • Solved

RSS authentication broken in new version

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying. In previou… (read more)

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying.

In previous versions there was a pop-up asking for login and password (no need to write, just click button) after every restart od Thunderbird. Now there is no pop-up, only info about denied access.

Asked by sw32 1 day ago

Answered by sw32 8 hours ago

  • Solved

Why not add an option start Thunderbird in the background on system startup?

Happy to see thunderbird is doing better and better recent years. I think it is now the time to add an option to allow it automatically startup in the background on syste… (read more)

Happy to see thunderbird is doing better and better recent years. I think it is now the time to add an option to allow it automatically startup in the background on system startup, which has been asked for several years. That is a really useful option, why not just implement it?

I think there are 2 ways: 1. Just automatically startup in the background on system startup and receive messages 2. Register a service in the background to receive e-mails and pop up notifications, and in this case, we don't need to add this option

The first solution may be easier to implement, but the second seems better? Anyway, thunderbird should have one of them

BTW, add an option to minimalize when click on 'close' button. I know there's an extension for this, so why not just integrate it :-)

Thanks!

Asked by Arcticn 2 days ago

Answered by Matt 2 days ago

  • Solved

Folder questions on a POP setup

In my new setup on T-bird POP, is there any justification for the Trash folder appearing twice, once as non-local folder and once as a local folder? Or is this just an ar… (read more)

In my new setup on T-bird POP, is there any justification for the Trash folder appearing twice, once as non-local folder and once as a local folder? Or is this just an artifact of having an IMAP option as well? There is no such thing as a downloaded Trash item, right? So in a logical sense, shouldn't the Trash folder in non-local be removable on POP, or just automatically disappear when POP is selected? There are no other folders duplicated between local and non-local, so the duplication just looks odd and confusing, even though it may be of little or no functional consequence. Is there no way to eliminate one of these two folders, perhaps the non-local one?

Asked by Quenchoo 5 days ago

Answered by david 5 days ago

  • Solved

Can't log in to Gmail

Today I changed my Google password, and now I can't login via Thunderbird to get email. On startup, I am prompted with the Google login screen, which asks for my email o… (read more)

Today I changed my Google password, and now I can't login via Thunderbird to get email.

On startup, I am prompted with the Google login screen, which asks for my email or phone. I click Next, and get the message

   400. That’s an error.
   The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I'm using Thunderbird 115.10.1 (64-bit) on MacOS Sonoma 14.5.

Asked by Duncan Murdoch 2 days ago

Answered by Duncan Murdoch 2 days ago

  • Solved

nesting not working properly

I am viewing my emails, and I can see that some emails are not nesting properly. It doesn't happen all the time. I am expecting all emails in the thread to have the same … (read more)

I am viewing my emails, and I can see that some emails are not nesting properly. It doesn't happen all the time. I am expecting all emails in the thread to have the same subject. Please see screenshot.

Asked by Anna Ceguerra 5 days ago

Answered by Matt 4 days ago

  • Solved

IMAP sync with Thunderbird import

Hello, I have a question about the interaction between the import profile functionality and IMAP synchronization. I am currently in the process of transferring a domain, … (read more)

Hello, I have a question about the interaction between the import profile functionality and IMAP synchronization. I am currently in the process of transferring a domain, and during that process the existing emails on the IMAP server for that domain will be lost.

If I have all the emails for that server in a thunderbird backup, and I then transfer the domain and set up another IMAP server for the same addresses, then restore the thunderbird backup, will the emails from the backup then be added to the new IMAP server? If not, does anyone have a recommended way to achieve this?

Thank you

Asked by samninja64 7 hours ago

Answered by david 4 hours ago

  • Solved

Thunderbird got downgraded via Flatpak - best next steps?

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and t… (read more)

I'm using Discover to update Flatpak apps. A few days ago it updated to the latest 128 version of Thunderbird and I had subsequently made some changes to my profile and the details.

I wasn't paying attention this morning when updating via Discover and, once finished, found that Thunderbird had been downgraded to 115, leaving me unable to open it without the "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version." message.

I don't want to create a new profile, so what's the best way for me to switch back to 128 while maintaining the profile I had set up on it?

Asked by danielxcraig 14 hours ago

Answered by danielxcraig 10 hours ago

  • Solved

Not Responding Error "only" when clicking on email

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running… (read more)

This just started recently, and I have no clue yet how it started or how to fix it. I have tried several "fixes" listed on the internet, but no luck so far. I'm running Thunderbird V 102.5.0 (64 bit) on Windows 11. This does not happen to any other programs that I may be running, only TB and only after I delete the 2nd or 3rd email in my sbcglobal account. It doesn't happen with my gmail account that I have running in TB also. The freeze lasts a couple of minutes, and then reoccurs after I delete 2 or 3 more emails. It seems to only affect my "inbox" and not "sent" or "trash". Sorry if this has been asked and answered before, but I was unable to find it here. Would appreciate any assistance to point me in the direction of a solution. Thanks

Asked by Dennis Zz 3 weeks ago

Answered by Matt 3 weeks ago

  • Solved

Update to Thunderbird

I saw a message on the webpage "About Thunderbird" saying that v115.12.0 would not ship, and is superseded by v115.12.1 Yet v115.12.0 just installed on my Linux Mint syst… (read more)

I saw a message on the webpage "About Thunderbird" saying that v115.12.0 would not ship, and is superseded by v115.12.1 Yet v115.12.0 just installed on my Linux Mint system, and appears to be the latest update. What gives?

Asked by David 5 days ago

Answered by James 5 days ago