Thunderbird Support Forum

When TB starts up, the only folders I can see are Recent. I can go to View/Folders and click ALL, and as soon as I move the mouse away from that menu item, it switches back to Recent. This started on version 115.09, but persists after I've "upgraded" to 115.10.1.

It has now (5/3/24 17:25 CDT) been 2-1/2 days since I submitted this problem, and no one has responded that it has even been noticed, much less solved. One of my two email accounts is a POP3, and the other is IMAP. The IMAP account Inbox doesn't even show up on the TB home screen. (If that info is of any help).

PLEASE ADVISE. My emails are an integral part of my business, and I cannot get to almost any them.

Thanks, rehawkpe

I just asked this question a few minutes ago. This is a correction. It's only the font size in my signature that has shrunk since the latest Thunderbird update. The image in the signature is still the same size as it was before the update. I would like to know HOW to make the signature font size the same as the message font size.

The height of the viewing panel for emails is far too small. I can only see a couple of lines of text at the most and am unable to reduce the height of the incoming list of emails as previously in order to increase the height of the viewing panel. I have been helped to increase the font size of the overall layout so that I can now read it better but the green button to declare that my problem has been solved tells me that the page isn't working!

I had version 102:15:1 up and running after I had new terrible version 115 removed. Now during an update TB/Mozilla reverted me back to 115. Now I do not seem to be able to downgrade back to 102:15:1 again. WHY Help would be gratefully received. Thanks

This bug was reported 28 days ago and has yet to be resolved. https://bugzilla.mozilla.org/show_bug.cgi?id=1857734

The temporary fix for the unpopulated unified folders including the Sent folder, and the issues with missing messages, some showing up in individual folders and not the unified folder and vice versa were just that, temporary fixes. Yesterday, the Sent folder was back to being unpopulated, and the individual folders containing my important and starred messages were all open for some mysterious reason. How this happened out of the blue is also a mystery, because I was not notified of an upgrade. If upgrades are installing on my computer without my permission, this is completely unacceptable. This is a subject that needs to be taken seriously at this point.

I have been trying to use Paypal to donate to Thunderbird. It just keeps giving error message "something went wrong" The Contact Us link on the Donations page didnt work either so I had to fiddle around getting to this page. Also sent question to an Admin. Very frustrating

This is NOT Thunderbird but a whole new program and it's terrible!

Something this dramatic is NOT AN UPDATE!

It's very poor configuration and does not function anything close to what was before.

SOOOO MANY THINGS ARE WRONG AND DON'T WORK RIGHT.

The older version would be an IMPROVEMENT to this set up!

Please don't cop an attitude like we don't know. WE DO KNOW!

This is NOT BETTER.

PLEASE RESTORE THE OLDER VERSION AND LET US CHOOSE!

i SO REGRET THAT ID ALLOWED THIS, HAVING TRUSTED YOU.

I downloaded the last version of Thunderbird using OS Ubuntu 22.04 LTS. I can't get past ./configure. "not found" I'm disappointed that I finally made a donation. Ron

HELP HELP HELP Duplicates continue to be generated as of latest Thunderbird Version 115.6.1. Final Solution?? Running on my MacOS Ventura 13.6.3 (22G436). Fully updated and kept as my babe!! Same as my Thunderbird. Using the [**Remove duplicates...**] official tool to fix it, but continues to appear always after some time.

Use a lot of dayly maintenance on my mails, creating _new-folders_ continuously and moving mails depending on subjects as needed. Continuously maintaining, Always _empty-trash_ followed immediately by _compact-folders_ Always try to do weekly backups.

Duplicates Still never ended since so long been reported!! Any way to fix the issue once and forever??

Do not need/want to suffer a complete platform crash on my loved mailer. Would be a complete disaster. Obviously I keep on backing up once per week.

Thanks a million if you try to help, and kudos if you solve it. Take care.

Why did you upgrade my software. Now I can't send any emails. What the h did you do, and would you please stop changing the software if it's working!!!!!! I DIDN'T NEED ANY UPGRADES, IT WAS WORKING JUST FINE!!!! Everything keeps timing out. F you. I can't send anything!!!!!!!!!!!1

"Matt: This is all off topic, so to save me having to read anymore of it, I am locking this off topic item."

Hey Matt, What is OFF Topic? I created the topic. Closing these questions is why the problems continue to exist.

Your solutions do not fix the problem. I should not have to be a CSS coder to get previously used functions back.

Just because it is easy for you, does not mean it is easy for everybody.

Put Menu Bar back at the top.

Put Sort/Threads back in the latest version.

Provide a way to globally set the Sort Threads .

Let the power users select these restrictive features and let the rest of us keep the old functions.

Who wants to join me in an accessibility law suit against Mozilla and Thunderbird? The latest version of TBird is unusable.

Put the Menu bar back at the top. Allow us to globally turn off 'sort treads into conversations' and make it the default. This is not a texting app. Stop forcing changes on us. We don't want them.

Fix the tool bar and Search Bar so it works like it did for the previous decade.

Do the developers track crap from the sidewalk into their offices by Fisherman's Warf so they think crap is the new form of coding. Just code Thunderbird into a pile of crap.

Mozilla et al only gives lip service to accessibility.

After updating thunderbird a little week ago maybe - the program began to shut down suddenly - several times. But yesterday there was no acces to mails, folders.. just an almost blank screen. Only the 'headers' are visibly - you know: 'Files', 'Edit' etc. is visbly. When the program did shut down, I did not get a crash-report. It was also in a strange way, because, I could see, that TB was open, but when I did try to acces it, nothing showed up. I could only restart the computer to get access to it again. But... yesterday everything was, as I have showed in the picture. I can't see any of my mails - and actually I have 10 different accounts/profiles, so it's a big problem for me, that all old mails is gone - and the new one too... Fortunately all my incoming mails are redirectet to a backup mailadress - if I had not done that years ago, I would be really f....

I have tried to open in troubles... mode - does not help....

I tried to unplug and replug the pc - no difference. I have tried to reinstall TB - now several times - no difference... The problems began with an update - I wish I could downgrade to a version, that works well... But I haven't kept the older version...

I'm an old Danish women with very little knowledge of reading and understanding complicated possible solutions - but I know how to install a program, so where can I find an older version to install, so that I can read and write an email again?

Now I have to use and old gmail-account and not my usual accounts.

I'm so sad...

BTW: it's version 115.5.2 (64-bit) - and my pc is running Windows 11

I have asked in some forums too with no luck.

Thunderbird crashes regularly. I have determined that it might be due to RAM. When Quickbooks is open, Thunderbird will crash almost all the time. If I close QB, it is fine. I have an HP desktop w/ 8GB ram. What I don't understand is that it started doing this recently, but never used to crash. Is TB using more ram now since the latest releases? Any insight would be appreciated.

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla.

Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help me back into Mozilla.

Dear Thunderbird/Mozilla,

I got the "Want Thunderbird On Your Phone?" email what starts with "Did you know that less than 1% of Thunderbird users fund all the work we do? We are completely funded by donations from our global community."

My question is did you know the Thunderbird is getting worse and worse? You would like money from user meanwhile you don't take care what users want?

The new Supernova is a big crap: - multiple folders can't be selected in the same time - Customized icon function also has been removed - TB always makes folders' file corrupted, folders always must be repaired time to time - TB time to time gets stuck during email sending and when I restart TB it removes the email from the Draft so I lose my already written email - TB always turns on f*cking Threads view on all news folder but Thread view is disabled - TB always uses Correspondents column instead of "From", "Recipient" and "Size", I can't set a customized default view. - I always have to restart the TB after a few days because it becomes very slow

Since Supernova has been released we almost each day got calls from our clients and complain about TB why it is getting more useless day by day. So it is a sad story but true.

Thanks, Zsolt