Thunderbird Support Forum

I have a folder set aside for a non-profit I volunteer for. I want to backup all those emails separately so that they are 'easy to access' - it's a regulation. How??

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is missing. I have checked the "place copy in Sent..." In the subscription list "sent" does not show up for this account

Do you need more info ?

What can I do / check ?

Thanks, Dieter

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

I accidentally started the upgrade to 115 and aborted it. The "What's New in Thunderbird 115" now pops up every time I run the "old" version (102.15.1). It is my practice to close all running apps at night before I have the computer go to sleep mode. Consequently I have this message starting my default browser every time I restart TB. It has become annoying. There must be something I can do to stop this. I looked in all the appdata directories but couldn't find anything obvious. I also looked in the update directory but nothing obvious to me there either. Can you provide a fix for this?

I have not upgraded to 115 because too many people are having problems of one sort or another. I do not want to search for help to patch problems resulting from the upgrade process. When problems settle down a bit more, maybe then.

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.

I use emoji as tags for messages, and have a large number of filter rules defined, nearly all of them Tag a message and set the Junk Status to `Not Junk`. These rules are all set to execute `Manually` or on `Getting New Mail`.

If I select a given inbox folder for a mailbox and select `Tools` > `Run Filters on Folder`, all of the messages are properly tagged, however, after some time (10m?, On new mail receipt?) at least one of my mailboxes will lose all of the tags that were previously set for messages. Manually running the filters will restore the tags, until they disappear again some time later.

I've not seen anything in the Browser Console log (but perhaps I'm not using the right term?) Is there any way I can diagnose or fix this issue? Thanks!

How do I do this? Cox Communications is divesting itself of Email. Thunderbird is my client for my Cox email. It appears Cox has a data package which I need to import to Thunderbird or Mozilla and i need advice on how to do this? I am at wits-end on this issue, I would like to keep chaz4@ cox.net and ocal9@cox.net or switch them to mozilla.org or at least for a while forward them to chask14@yahoo.com. But if non of these things are possible, I guess I will have to stop using either email address. If you are a Human and not a machine, please send your response to chask14@yahoo.com as chaz4@cox.net may not be working anymore.

I'm currently using Thunderbird version 115.9.0. For the last several months when I detach, delete or save an attachment, Thunderbird will duplicate the email. I then manually delete the duplicate.

This didn't happen the first several years I used Thunderbird. Is there some setting I missed? Any solution to prevent this from happening?

Thanks for any advice.

I cannot receive certain emails sent by interactive brokers which is trying to verify my profile and information on file. They told me to contact my email provider.

I use Thunderbird to get my COX and Gmail emails. When Cox moves to Yahoo what needs to be changed in Thunderbird to get my emails? Below is what came to me from Cox: The countdown has begun and your Cox email will transition to Yahoo Mail in about a month. Rest assured, knowing you'll keep using your same Cox.net email address, messages, folders, contacts and calendar!

After the move, Yahoo Mail will become your email provider and Cox will no longer manage or support your email services. Yahoo Mail will make sure you stay connected by protecting your inbox with 2-Step Verification, Account Recovery Email and Phone Number, 1,000 GB of free storage and more.

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only stopped receiving emails for my gmail account on 06/04/2024.a week ago.please help ,many thanks greg . ps i can still receive emails on my iphone though.

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from inbox to to various local folders. Right now I only have from 1/1/2022 forward in the Thunderbird inbox.

Let me know of any way of migrating to IMAP

Thanks in advance to any replies