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remove threads

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find … (read more)

I may be missing something, but how can I remove threading completely from Thunderbird or how can I download an older version. I"ve searched for 102.15, but cannot find a way to download it. I really prefer NOT to use another email client. I've always used Thunderbird, but I cannot tolerate this threading thing and I can't seem to disable it.

Asked by Tim 3 months ago

Last reply by david 3 months ago

Is there any way to fix the layout?

Is there any way to fix the layout? The typeable / readable area is TOO small, and needs to be able to be resized according to user; the middle section showing to / from… (read more)

Is there any way to fix the layout? The typeable / readable area is TOO small, and needs to be able to be resized according to user; the middle section showing to / from / subject / reply wastes way too much space.

Also, is there any way to TURN OFF the lumping / hiding of new emails with old ones that happen to be in some type of thread?

Thanks, Robert

Asked by Robert Balaicius 2 months ago

Last reply by Robert Balaicius 2 months ago

  • Solved

How do I make ALL folders default to descending order

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray! I don't need to expl… (read more)

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray!

I don't need to explain how many local folders I've got, and the pain it will be to sort every folder manually!

Please could someone advise me how to force all folders to sort by date/descending? thanks

Asked by mozilla516 1 month ago

Answered by david 1 month ago

Cannot delete multiple messages from Inbox

I have the latest TB 115.4.1 - OSX I select multiple messages in my inbox and hit delete key, only one message is deleted. not the others Same with the contextual menu &g… (read more)

I have the latest TB 115.4.1 - OSX I select multiple messages in my inbox and hit delete key, only one message is deleted. not the others Same with the contextual menu > Delete selected message

Only ONE message is moved to trash

Asked by Moustap 5 months ago

Last reply by Wayne Isaac 4 months ago

Can emptying unified Trash folder be made to work the same as emptying unified Junk folder?

I'm running Thunderbird 115.4.1 (64-bit), using Unified Folder options for most of my mail organization for three POP accounts. When I manually clear the (unified) Jun… (read more)

I'm running Thunderbird 115.4.1 (64-bit), using Unified Folder options for most of my mail organization for three POP accounts.

When I manually clear the (unified) Junk folder, as soon as I answer "yes" to the little warning option (I have chosen to engage it), everything in the folder instantly disappears, along with the number-in-the-circle showing the number of unread messages.

When I take this same action with the (unified) Trash folder, I click "yes" and nothing at all appears to happen. All the messages continue to sit there. Once I navigate away to any other folder, and then come back to Trash, sure enough, it's empty. But the little number-in-the-circle that shows how many unread messages had been in the folder before it was cleared still sits there in the left column. That number does disappear, however, as soon as I navigate away from the Trash folder.

Just wondering why two similar folders act differently when emptied; seems Trash doesn't have the same smarts as Junk.

Asked by Electrojim 6 months ago

Last reply by Electrojim 5 months ago

Why isn't scheduled email sending a default feature of Thunderbird?

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer … (read more)

Scheduled send is a prominent feature of nearly every online email client. I don't understand why Thunderbird, the most fully featured desktop email client doesn't offer scheduled send and has to rely on a third party add on to offer this feature? Thanks for your help!

Asked by ayu02468 3 months ago

Last reply by Matt 3 months ago

How to disable the "what's new in Thunderbird..." browser pop up.

How to disable the "what's new in Thunderbird..." browser pop up. It has been many weeks and It has not been disabled on its own. I can't find the option in settings. I a… (read more)

How to disable the "what's new in Thunderbird..." browser pop up. It has been many weeks and It has not been disabled on its own. I can't find the option in settings. I also already have thunderbird start page disabled under general settings.

Every time I open thunderbird a pop up goes off for the new thunderbird supernova update. (my updates are set for auto).

Thanks...

Asked by Logan M 5 months ago

Last reply by Logan M 5 months ago

  • Solved
  • Archived

Mail Filters Do Not Work

Hi, I am new to Thunderbird and not very computer savvy. I have successfully set up my mail account and am trying to apply filters to incoming mail. The filter is very … (read more)

Hi, I am new to Thunderbird and not very computer savvy.

I have successfully set up my mail account and am trying to apply filters to incoming mail. The filter is very simple: If the message contains FROM "@mail.zillow.com" send the message to the ZILLOW folder (under that email address).

I have checked the filter log and it says "could not get filter db". I have tried to run the filter manually - no go.

I have tried to read about others who have a similar issue and it talks about debugging. I'm sorry. I do not know how to do this.

Thank you in advance for help.

Mark

Asked by mcerdos 2 years ago

Answered by mcerdos 2 years ago

  • Archived

Format email text, sending

My text defaults to 'paragraph' giving me double spacing when I type several lines of type. When I switch over to 'body text' it doesn't stick. It reverts back automatica… (read more)

My text defaults to 'paragraph' giving me double spacing when I type several lines of type. When I switch over to 'body text' it doesn't stick. It reverts back automatically to 'paragraph'. I have opened preferences and turned off 'paragraph', but again it just reverts back to 'paragraph'

Please advise. Thanks, Clive Smith.

Asked by clive28 2 years ago

Last reply by kerriesutton3 1 year ago

  • Solved
  • Archived

text color

Help! When I try to change the text color in an email reply it brings me to the pop up to change the color but when I hit OK nothing changes. I've tried so many times/wa… (read more)

Help! When I try to change the text color in an email reply it brings me to the pop up to change the color but when I hit OK nothing changes. I've tried so many times/ways to change text color but it always stays black. I use to use this feature a lot to highlight certain text an it's frustrating because I can't do it anymore.

Asked by meghangombos 2 years ago

Answered by Toad-Hall 2 years ago

  • Archived

Feature request: Trash folder for identities

Currently it is only possible for multiple identities in one account to use the same trash folder. I would like an option for defining a separate folder to which deleted … (read more)

Currently it is only possible for multiple identities in one account to use the same trash folder. I would like an option for defining a separate folder to which deleted messages of an alias are moved, just as there is this option for the "Sent" messages.

Asked by Leander John 2 years ago

Last reply by Leander John 1 year ago

  • Archived

Can't unsubscribe to email folders.

I've been using Thunderbird for 3 years now and the subscribe function has been working flawlessly. Today (16/04) however all the folders I unsubscribed to are now being … (read more)

I've been using Thunderbird for 3 years now and the subscribe function has been working flawlessly. Today (16/04) however all the folders I unsubscribed to are now being shown and I can't seem to unsubscribe to them.

When I right click my IMAP email, click Subscribe and uncheck the folders I don't want nothing happens.

Any ideas on how to fix this?

Asked by immodium 2 years ago

Last reply by aviavi 1 year ago

  • Solved
  • Archived

Cannot install an addon

TB v91.7.0 I download an extension from the Mozilla download site; I have tried 3 different ones so far. I select "Install Addon from file...". The result is ALWAYS "Thi… (read more)

TB v91.7.0

I download an extension from the Mozilla download site; I have tried 3 different ones so far. I select "Install Addon from file...". The result is ALWAYS "This addon cannot be installed because it appears to be corrupt."

What am I missing?

Asked by jimoe 2 years ago

Answered by jimoe 2 years ago

  • Archived

Why have my emails started grouping together

I've been using Thunderbird for years and had very few problems. I view and keep all my incoming and sent emails in date order, and move them to the relevant folders when… (read more)

I've been using Thunderbird for years and had very few problems. I view and keep all my incoming and sent emails in date order, and move them to the relevant folders when they are dealt with. This morning my incoming emails also have other incoming emails, and my original sent email attached to them. I think this is called threading? but I have never set this up or asked for it, and don't even know how to do it. I'm finding this 'threading' is really annoying - I want all my emails separate and not joined or linked together. How do I disable this setting and stop all my emails joining together like this? I've looked at the help pages and the answers are too technical. I've tried the ones I can understand but they don't work. Can someone please send me a step by step solution to this? thank you Ray

Asked by rayatenterama 2 years ago

Last reply by rpyne 1 year ago

  • Archived

Keyboard shortcut CTRL + SHIFT + M

Hi Thunderbird, in my office I am forced to use Outlook and so I am used to the keyboard shortcuts defined in Outlook. One of the often used keyboard shortcuts is CTRL… (read more)

Hi Thunderbird,

in my office I am forced to use Outlook and so I am used to the keyboard shortcuts defined in Outlook. One of the often used keyboard shortcuts is CTRL+SHIFT+M to start the writing of a new mail.

In Thunderbird this shortcut seems to be hard-coded to 'Move/Copy message to previous target folder Again' which is basically not a bad function, if someone is used to it. But as a user who loves keyboard shortcuts I am sometimes struggling with this feature as Thunderbird reminds the last folder even over a restart of Thunderbird! So it can be that I haven't used Thunderbird for a week and then want to write a mail and press automatically CTRL+SHIFT+M and then a mail is moved to a folder I cannot remember. This behavior is very annoying!

1. Is there any way to change the keyboard shortcut? 2. If this keyboard shortcut cannot be changed or removed it should only work if a user already has moved a file in the current session of Thunderbird. The memory function over different Thunderbird sessions of this keyboard shortcut is not helpful at all. 3. Is there a way to show the previous target folder in Thunderbird? This would at least reduce the search for unwanted moving of mails.

Waiting and hoping for a reply

Dieter

Asked by dieter-haas 2 years ago

Last reply by Filippo GMAIL 1 year ago

  • Archived

Unified folders

Unified folders no longer displays inbox email list in the email inbox window. for 10 email accounts It does display them checking in the individual email accounts by cli… (read more)

Unified folders no longer displays inbox email list in the email inbox window. for 10 email accounts It does display them checking in the individual email accounts by clicking each individual account.

re downloaded the insulation file 91.7.0 64 bit and re installed - no difference

Asked by cleoburyp 2 years ago

Last reply by Wayne Mery 1 year ago

  • Solved
  • Archived

Spam identification

How do I mark a message in the spam folder as not being spam? Similar questions say to adjust this in webmail. I dont understand what this means. I have a gmail addres… (read more)

How do I mark a message in the spam folder as not being spam? Similar questions say to adjust this in webmail. I dont understand what this means. I have a gmail address and if I go into gmail directly there does not appears to be a spam folder there

Asked by ajplap 2 years ago

Answered by david 2 years ago

  • Solved
  • Archived

Auto double spacing with enter key

I have just started using Thunderbird (version 91.0.0) and I can't find a way to disable the irritating auto double spacing using the enter key. I have researched online… (read more)

I have just started using Thunderbird (version 91.0.0) and I can't find a way to disable the irritating auto double spacing using the enter key. I have researched online and found lots of various answers to the same question (some years ago). Unfortunately, the processes suggested in the answers do not relate to what I am seeing on my computer. Can someone point me in the right direction, please? Thanks.

Asked by garry.obrien2 1 year ago

Answered by david 1 year ago

  • Archived

Saving Outgoing Mail

I've come back to Thunderbird after 12-years on Outlook, and before that 7-years on Lotus Notes, 14-years on PROFS/VM. I'm liking Thunderbird a lot! One of the things I … (read more)

I've come back to Thunderbird after 12-years on Outlook, and before that 7-years on Lotus Notes, 14-years on PROFS/VM. I'm liking Thunderbird a lot!

One of the things I can't work out how to do is quickly choose a folder to save sent mail in. Most of my email is around maybe 5-7 projects. For incoming mail it's simple, I can favorite the folder and just drag the email to that folder if I want to save a copy either in a favorite folder or in the IMAP mail folder list.

By default I've set Thunderbird to default to NOT save sent emails. When I do want to save an email, before pressing send I select send a copy to, navigate through the folder hierarchy and select the folder(see attached). Yes I know I could simplify this by having a flat folder hierarchy and naming folders proj/folder/folder.

Is there a way from within the reply window to shortcut or favorite sent mail folders to save the main in?

++Mark.

Asked by m_cathcart 1 year ago

Last reply by m_cathcart 1 year ago

  • Archived

Thunderbird - junk messages have suddenly stopped appearing in the Junk folder

Hi, I noticed that my Junk folder has no junk messages coming into it. I know there are junk messages present because I can see them in the Junk folder when I am in … (read more)

Hi, I noticed that my Junk folder has no junk messages coming into it. I know there are junk messages present because I can see them in the Junk folder when I am in Windows 10 Mail - hotmail viewer. For example there are currently 44 junk messages - including 4 today., that I can see in Mail. None of these appear in the Thunderbird Junk folder, they do not appear in the Thunderbird inbox folder either. They used to appear in the Thunderbird junk folder up until a few days, or weeks ago. I am on Thunderbird 91.9.0 with windows 10 home 19044.1682 on a PC. The Thunderbird junk mail folder is empty, What I have tried is the repair folder option, - did nothing , renaming junk.msf to junk.oldmsf then restart and let a new junk.msf be created - no effect. I have also gone to inbox selected a message marked it as junk, then ran junk mail controls - the message gets moved over correctly to the junk folder, but nothing else gets added when I run Get Messages, only non-junk messages found that go to the Inbox folder. Does anyone have any ideas ?

Asked by gh7788 1 year ago

Last reply by Matt 1 year ago