Thunderbird Support Forum

I installed TB last July onto a Win11 laptop and migrated all my WLM to it. All has gone great until a day or so ago when my Inbox, Sent, and other folders started to not show Subjects and Correspondents even though the emails were there. The Date column fills in as it should. The columns are there; they are just empty. They were empty all day yesterday. At some point today about a half dozen popped up, but only in the Inbox. I tried searching the web for a solution but have had no luck. Most hits are about missing columns. Anyone have any ideas about what I can try? Thank you. - Dean

yesterday afternoon, I noticed a change in my side bar showing the folders. I checked the junk folder, and it was empty. I had left some emails there. I generally have as many as 30 in there some of which get blocked, but some I need. i looked at settings and it was set to delete junk. I changed to move to junk folder. Today, there is nothing in junk. Also, my sent folder is empty. I use that almost daily. I need my emails back.

Windows 10. Thunderbird 115.7.0 32-bit. Email address is at hotmail.com, so it's an old account that's now at outlook.com This is a personal email account not related to any business nor to Office 365 or anything like that. I have had the account for decades.

Thunderbird quit working with my hotmail account this morning. It goes into an Invalid Password Loop, even when I respond with the correct password. I can logon to my hotmail account just fine with a browser. It's just not the same positive user experience as using Thunderbird.

I'm sure the problem must have to do with OAUTH2.

The outgoing SMTP server is outlook.com Server name is imap-mail.outlook.com Port is 993 Connection security is SSL/TLS Authentication method is Normal Password

Changing Authentication method to OAuth2 does not solve the problem. Instead I get a popup error message that's very hard to capture that is to the effect that "The imap server imap-mail.outlook.com does not support the selected authentication message". It's like I need to use a different imap server. I found one site that said to use outlook.office365.com but I don't really use office365. I may give that a try anyway.

I don't see any other account settings that seem relevant

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

I very very recently upgraded to Windows 11, but even though I have Firefox and Thunderbird running with no problem, when I click on an email address on a website, instead of going to Thunderbird, I get some Windows email app that I never saw when just a month ago when I was still using windows 10 clicking on an email address would bring me right to Thunderbird. How can I get Windows 11 to use Thunderbird and only Thunderbird. I am not a techie, so if you know a solution, please be as clear as possible. Thank you.

I've been using TB since the beginning. But now I have a zillion entries in my various address books and would like to consolidate them into a single, non-duplicated collection. The only tools/extensions I can find are only for really old versions. Any ideas for method and/or extension or tools to accomplish that? Thank you in advance. BobMCT

Thunderbird will not forward inline. I have the settings set to inline, and I have tried "Forward As" and selecting inline, but it will not forward inline, it always forwards as an attachment.

I only just noticed this today. I forwarded a message 10 hours ago and it worked fine, but no it will not.

Hi, I am looking for some help. I am using Windows 10, Comcast internet, and a VPN. I get error message when my VPN is on saying that my IP Address has bee blacklisted and I can not send or receive emails using Thunderbird. I also get an error within Thunderbird. My VPN Service says its either Comcast or Thunderbird. Been working with Comcast on the issue. Could it be a Thunderbird issue? My VPN Service says to reinstall Thunderbird but no guaranties that will help. Please let me know if there are any solutions I can try. Otherwise I may need to pay more for a dedicated IP Address. Thanks Marc

TBird version: 91.4.1 OS: Linux Mint Debian Edition (Debbie) / Cinnamon 5.0.7

Settings: Account Settings > Copies & Folders > Mesage Archives

Current setting is "Keep messsage archives in: Other [set to 'Archive' folder on IMAP mail server] - see settings-1.png Archive options = A single folder - see settings -2.png

Issue: when I archive from my inbox, the mails go into Yearly folder; I want the emails to go into a single folder.

I have tried to reset the configuration multiple times and restarted Thunderbird multiple times, issue still remains. Your assistance is appreciated. Let me know if you need additional information. Thanks!

I have two gmail accounts in Thunderbird. One will send and receive perfectly. The other account receives but will not send emails and keeps asking for a password when doing so. Both use the same SMTP settings of course. This happens if the account is setup IMAP or POP3. The password is valid as the account will login online though any browser and also with windows 11 email app. I have removed and re-inslalled the rogue account several times but to no avail. Even copying the password from the browser password cache and pasting into Thunderbird does not work. Any ideas?

After installing version 78.4.0 (and continuing into 78.4.1), I have an issue with many of the folders in my Local Folders account. When I click on an affected Local Folder folder, it is not highlighted and no messages appear. Messages will appear if I scroll the mouse pointer over the message pane. I can then also read the messages, etc. If I move to another Local Folders folder, messages may appear or they may not (always the same folders) until I move the mouse pointer as described above. Note that the folder name is also not highlighted after clicking it. Sometimes the entire folder/account column on the left side of the screen is blank until I scroll the mouse pointer over that column. Very annoying! Any ideas? FYI - I have tried "repairing" the folders in question. That does cause the messages to appear but as soon as the folder loses focus, the problem reappears - meaning the messages disappear and do not reappear until I either scroll the mouse pointer over the message pane or re-repair the folder.

Ken in Kansas

recently and without other changes that I am aware of my thunderbird pull down menus do not populate with text, or sporadically do so after delay of 15 - 30 seconds.

Does compacting affect the use and/or availability of disc space on a digital harddrive differently than it does on a mechanical harddrive? I have heard that processes such as defrag etc are not advisable for digital harddrives.

Thanks Howard Dahlberg

Google has announced that after May 30, 2022 third-party apps that log into google with account name and password (which I assume includes Thunderbird) will no longer be able to do so, as they will enable 2-step verification. I currently and for years have used Thunderbird to pick up my mail from 5 accounts, 3 of which are gmail accounts. Will I be able to continue using Thunderbird after May 30, 2022? I have been unsuccessful getting any helpful information from google itself. They don't have a list of "trusted" third party apps that will continue to work with them. Anything people know about this will be helpful to me and appreciated. Thanks.

On 30 May, you may lose access to apps that are using less secure sign-in technology

To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

In another question I received an answer to how to revert from beta to current version.

I realized I had another question somewhat related. When a problem occurs in beta, I know crash reports go in. Or are they going somewhere else?

I also know a report can be filed on bugzilla. I’ve done that and Felt like a spectator while everybody else fixed the problem.

Ought a person using beta not use this venue for such things?

Aggravations are fairly short lived with beta, I don’t mind if I am being helpful.

If I misunderstand and beta version is for “bug busters then I’m in wrong place.

And I need to revert.