Thunderbird Support Forum

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

""Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh - Mine keeps changing the user name to the last name I put into any of my 6 accounts. The only way it will send mail is if the correct user name is in the correct account (obviously). Why is it changing constantly? click OK""

I've read the "fixes" from 2023 and they do not work for me. I tried changing the DESCRIPTION to blank, didn't work. Changed them to the corresponding e-mail for the account. Didn't work. Changed it to "SMTP" with the corresponding e-mail. Didn't work.

It keeps changing the last one I edit to the one I edited before it. It's driving me crazy. Won't send mail unless the User Name is correct (obv.)

Whole mess started when forced to switch from Cox to Yahoo recently. Seems to be working other than TB changing the name as soon as I type in the next one in the next email address and then it not working until I change the User Name back to the proper e-mail address of the 6 accounts.

Hello, I have migrated my thunderbird onto a new windows system but I now get not automatic download of messages, the only messages I might get is if I close down Thunderbird and reopen. Get messages does not do anything - not even sure its attempting to communicate with server .

Is there anything I can do or change ? I have literally spent almost trying various things and I am the point of giving up and trying a completely different email client. There should be a seamless migration method but it appears there is not.

Sadly, my old Windows 10 PC crashed, and I'm migrating to a new computer. I have a backup of the old default profile folder (9k7faw1z.default), but not of the entire Profiles folder. I have tried to import this old default profile using the import function in my new Thunderbird install on my new Windows 11 computer.

Alas, I get the error message "Import failed unexpectedly; more information may be available in the Error Console." I looked in the error console, and it's empty.

Is there a better way to import my old data from my old default profile folder? It's 3GB of valuable data and I'll be in a pickle if I can't access it.

Thanks very much.

The Import from seamonkey does not work, it doesn't do anything, select it and the continue button does nothing when clicked.

Everything I have is in Seamonkey Mail (2.53.18.1) and I am trying to get them out. all I want is all my mail folders, don't care about the rest of the settings, all contacts are in my gmail , it's just all the mail folders

You cannot see from the screen shot but clicking the button does totally nothing, all the seamonkey folders are name & name.msf

Thanks in advance

Shaun

Cox Communications recently discontinued its e-mail services but provided a simple, direct transfer path to Yahoo Mail. The transfer retained the '@cox.net' referent in the e-mail address -- e.g., 'myusername@cox.net' -- to make the transition to Yahoo Mail seamless for all correspondence. The new Yahoo Mail username also now includes the '@cox.net' referent -- e.g., the former 'myusername' under Cox is now 'myusername@cox.net' under Yahoo. The transfer was successful, and e-mail send & receive functions for all of my old Cox accounts now work on the Yahoo Mail servers -- but ONLY in Yahoo's webmail.

in order to get Thunderbird to recognize my existing accounts under the new Yahoo regime, I went to 'Set Up Another Account > Email' and entered the required information, as illustrated in the attached screenshots. (See attachments 01 & 02.) The Set Up procedure initially found the old Cox server settings, apparently from Mozilla's archived data for the account. I Then performed a manual configuration, and, as indicated in the attached screenshots, the Set Up procedure also successfully found the new Yahoo Mail servers. Success, right?

Wrong! When I restarted Thunderbird, the new Yahoo Mail server settings were in place, but the username had not been updated -- it lacked the '@cox.net' suffix. After manually amending the username and again restarting, the new server settings and amended username were in place, but connection to the Yahoo servers failed repeatedly. (See attachment 03.) A second round of the 'Set Up Another Account > Email' procedure revealed that the archival Mozilla data had not been updated -- it still pointed to the old cox.net settings -- and a second manual configuration led to the same results as the first: Thunderbird failed to connect to my account on the Yahoo Mail servers.

I then looked for a way to completely remove the existing account from Thunderbird, and then to create a new account from scratch for the existing account on Yahoo Mail. I consulted Thunderbird online support advice [ref. 'Close My Account - https://support.mozilla.org/en-US/questions/1395523 ]:

"If you created a mail account in Thunderbird for a particular email address to download emails from server then you can easily remove it ( Menu icon > Account Settings -- Select name of account in Left Pane -- Click on 'Account Actions' -- Select :'Remove Account'. -- Restart Thunderbird. ),"

However, I could find no 'Remove Account' selection anywhere in the version of Thunderbird that I am using (ver. 115.9.0 - 64-bit)!

Please explain what I must do:

   1. to make an existing Thunderbird account originally set up for an old '@cox.net' address hosted on Cox servers now connect to a new '@cox.net' address hosted on Yahoo Mail servers; 

or, alternatively,

   2. to remove all traces of an existing Thunderbird account originally set up for an old '@cox.net' address once hosted on Cox servers, and then to set up a new Thunderbird account for the same '@cox.net' address now hosted on Yahoo Mail servers.

___________________

When installing 115, I get to a page that says "Just one more step! Finish installing, and start enjoying Thunderbird." But there is no "Finish" or similar button. What do I do?

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.net and is providing my new emails so I still have the same email address and can access it through webmail. What is the best way to transition this from the old Cox cox.net to the new Yahoo cox.net on Thunderbird and keep all existing folders? Thank You

Why do I see this page with the heading of casalemedia.com when attempting to sign in first time to yahoo mail account with OAUTH2

Bob

I have several pst files in Outlook. I wish to import them separately to Thunderbird and keep their contents separate. I know Thunderbird only uses one folder, and then has subfolders. Is there a way to bring in first the main pst contents and put all that in a subfolder, then switch in Outlook to a different pst file, and then import that and put it in a subfolder. And so on, so that I can keep the different sets of emails separate? In Outlook I can put all my household stuff in one pst, all my holiday stuff in another etc etc. I have yet to install Thunderbird and am not quite sure how you can file emails in different categories anyway so I want to sort this out before I go ahead. (I can keep the old Outlook installed and get at the contents that way but it is not really the most convenient.) Thanks in advance for any answers.

Hi I have some questions on downloading Gmails to Thunderbird:

1. Can I simultaneously download 2 or more Gmails to Thunderbird? If yes, how would be the arrangement of emails will be? Will it be mixed together or separated?

2. Is there a limit as to how many Gmails can I download to Thunderbird?

Thanks!

Maria

Hello, I live in germany! I took the exe from your server. Installed it, but now everything is in english, how to change the Thunderbird in German, when it is installed in english? In preferences i saw nothing about it, just change language for "Rechtschreibung".

Thanks!!!

Have been trying to upgrade for quite a while now but 68.12.1 is the last version that works. Any newer TB is mostly blank, settings can't be opened, the hamburger menu on the top right doesn't work. Account manager can be opened and shows accounts correctly.

Versions I tried: 78.5.1, 78.10.2, 91.7.0. None of them work.

Remedies I attempted to no avail:

• Delete global-messages-db.sqlite
• Create a new profile
• Delete AppData\Roaming\Thunderbird completely (with backup)

I'm on Windows 10 (64bit 21H2). Downgrading to 68.12.1 restores full functionality.

My main motivation for upgrading is for a potential fix to the RSS address cannot be found bug.

Is there any chance I can get a newer version running?

I have been using Thunderbird 91.7.0 with Mac OS Mojave 10.14.6. A new installation of Microsoft Office 2021 requires me to upgrade Mac OS. Is Thunderbird compatible with Mac OS Monterey?

Hello All,

I've installed TB to replace my old Opera Mail which is getting too old for support.

I have over 25 000 mails from 2004 onwards.

Export from opera went fine, install into TB went fine and then i've realized that the mails were stored on C and my SSD C drive is too small for that (suggestion for the devs, make an option DURING install to avoid this....)

So I read the tutorials, moved the folder in appdata....then created a new profile which pointed to the folder I've moved to and I mist have done something wrong because I don't see any of the 25 000 old mails.

I created another profile and this time it asked me for my email details (login/pass) which I've entered but I'm back to the same problem.

How can I get out of this ?

I have saved my "original" email folder in which I have an "inbox.sbd" folder that seems to contain my mails and even the folders I've defined when I started setting up TB (before realizing it stored everything on C) so I' just like to use this layout but it won't work.

Should I create a new profile, enter my email infos and then overwrite the inbox.sbd with my old one or is there a sort of "reconstruct" option hidden somewhere ?

Thanks for the help and please take my suggestion to allow for email folder location choice seriously......

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinstalled Thunderbird and created a new account (gmail). The automatic configuration reported "Checking password ..." PASSED. Next it reported "Unable to log in at server. Probably wrong configuration, username or password"

I am using IMAP:

 imap.gmail.com, 993, SSL/TLS, OAuth2
 smtp.gmail.com, 465, SSL/TLS, OAuth2

I tried changing authentication method to normal password, no luck. I am able to log in to gmail. My account is set to allow unsecure applications.

Any ideas what is going on?

Dear community,

I have been using Thunderbird for many years and simply love it. (Now running v. 91.9.0, 64-bit for Mac-OS monterey v. 12.3.1).

After having used G-suite gmail with my own domain name for years as well, I am now forced to upgrade to a google business offering or take my domain name email somewhere else :-(

So I signed up for an alternative provider, and have copied a couple of folders to the new email-account using Thunderbird. This works like a charm, but what happens when I copy over the AllMail folder? I believe I will then duplicate all the emails copied from the folders?

Is there a smart way of migrating from gmail to another imap-provider using Thunderbird which will take into account google obscure way of labelling emails? Or is there another way of migrating away from gmail?

Any help will be much appreciated.

Thanks, Fred Gjoertz.

Am having a strange issue with adding a GMAIL account.

I had some issues with my account, and removed all email accounts from thunderbird, and moved the profiles to a separate hard drive, in order to keep space on my normally used hard drive.

I go to add my GMAIL account, enter the password, etc, then click on "done" as all the details are pulling through

Then thunderbird opens a new window with gmail confirmation in it, but as soon as I click next/ok there, I get error 500, that's all we know.

I thought at first, it was a gmail error, but I can easily add gmail to outlook, so assume it's a error/old date in thunderbird that's causing the issue.

Any thoughts on the issue?

"500. That’s an error.

There was an error. Please try again later. That’s all we know."