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  • Archived

Thunderbird refuses to send an e-mai.

I am trying to send an e-mail to an address I have sent before and get this message: Sending of the message failed. An error occurred while sending mail. The mail server … (read more)

I am trying to send an e-mail to an address I have sent before and get this message: Sending of the message failed. An error occurred while sending mail. The mail server responded: 28AIcTF2017255 This message has been blocked for containing SPAM-like characteristics.. Please check the message and try again.

Asked by jamieb3 1 year ago

Last reply by Matt 1 year ago

  • Archived

UPdate changes look of Thunderbird112.0b1 (32-bit)

I have just had an update to 112.0b1 (32-bit) but it looks completely different , I do not to uninstall this version and install old because I could lose all my folders … (read more)

I have just had an update to 112.0b1 (32-bit) but it looks completely different , I do not to uninstall this version and install old because I could lose all my folders

Any ideas how I change setting to look like the old version

Asked by stalifero 1 year ago

Last reply by Wayne Mery 11 months ago

  • Archived

All my inbound emails in Thunderbird are all DRAFT messages it wasn't always this way until Firefox update

I never seemed to have a problem with my Mozilla Thunderbird but shortly after the last Mozilla Firefox update my inbound email thru Mozilla Thunderbird come into my inbo… (read more)

I never seemed to have a problem with my Mozilla Thunderbird but shortly after the last Mozilla Firefox update my inbound email thru Mozilla Thunderbird come into my inbound email box as DRAFT Messages. this is a big problem because I can't reply and or forward because there is no (((send))) showing up anywhere. Nobody seems to know how to solve this problem so it must be a first. My wife is on the same Home network as I and she has no problem like mine. I hate to reinstall Thunderbird because I don't know if it would interfere with all here computer info especially with her Thunderbird which seem to be OK (( No inbound Draft email Messages )). I use cox as my IP and mail coming into their email does not have a inbound draft problem, nor does AOL or GMail just Mozilla Thunderbird.

Asked by law2432 1 year ago

Last reply by Toad-Hall 1 year ago

Thunderbird won't open

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least… (read more)

My Thunderbird has been working properly for about 30 years, but now refuses to open. Message received says 'Authentication failed'. This happens repeatedly (for at least 20-30 times) and appears to relate to my password. It suggests 'Retry' or 'Enter new password'. The 'Retry' repeats as before so I check the Saved Passwords and enter the one saved. I get the same message. I am using Version 115 and have been for some time.

Could this be related to a change of Profile? There must be a way to reset the password? I have checked all the settings and no errors appear, all settings confirmed.

I have thought about a Recovery Mode and seem to remember seeing a message that I do have that. I just don't know how to access it.

Asked by Graham Jones 1 week ago

Last reply by Toad-Hall 1 week ago

  • Archived

Disappearing E-mails from Sent Folder from one of my Accounts

Dear all, On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mail… (read more)

Dear all,

On my version of Thunderbird I have three accounts. From one of them the e-mails which I send do not appear in the Sent folder. What can I do to get all e-mails which I send from that account to appear there? Thanks for your help.

Regards, George

(A detail: this is the only of my three accounts from which I can send to Gmail accounts. E-mail from other accounts bounces. I realise that this one is a Gmail and not Thundeerbird issue.)

Asked by genie 1 year ago

Last reply by david 1 year ago

  • Archived

Font color in Thundebird Email

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White … (read more)

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan

Asked by adavids2 1 year ago

Last reply by david 1 year ago

  • Archived

Can't retrieve mail from Godaddy MS Workspace Outlook

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't conne… (read more)

I'm using release 102.2.2. My domain and email are hosted at GoDaddy (GD). After moving to a new house on Aug. 30, Thunderbird (TB for short) on my MS laptop can't connect to the account at GD. I use a pw manager and get the error [Enter your password for xxxxxxx.com on outlook.office365.com:"] Entering the pw stored in my password manager for other sites is working well, including this one at Mozilla. The stored login to GD email goes to my inbox on the GD Outlook server, so I assume the GD password works there but it doesn't for the account on TB. GD email imap/pop settings are in the attached image. What can I try next?

Asked by lovetb 1 year ago

Last reply by gp 1 year ago

  • Archived

Authentication error using Gmail

Like many, I'm getting Authentication error using gmail. I had no problems on my old computer under Windows10. When moving to a new computer with Windows11, my main gmail… (read more)

Like many, I'm getting Authentication error using gmail. I had no problems on my old computer under Windows10. When moving to a new computer with Windows11, my main gmail did install. However, 2 other emails, I also need, will not install without this error. I'm using McAfee LiveSafe antivirus on the new computer. If I can't solve this, I'll no longer be able to use Thunderbird (which I like!).

Asked by JChris 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

emails

Stop blocking emails that you have been doing for quite some time , i thought it was my computer playing up but i now belive it is you people that are going too far in y… (read more)

Stop blocking emails that you have been doing for quite some time , i thought it was my computer playing up but i now belive it is you people that are going too far in your effort to keep me safe you just blocked an email for acode word that i needed , i wish i knew how to terminate you ???/

Asked by dscook 1 year ago

Last reply by david 1 year ago

  • Archived

Inbox sub-folders gone

A couple weeks ago my ATT email just stopped working. I spent a long time on the phone with ATT support and finally got it back up and running, however, fixing it create… (read more)

A couple weeks ago my ATT email just stopped working. I spent a long time on the phone with ATT support and finally got it back up and running, however, fixing it created another issue.

I had set up a number of sub-folders under my Inbox. When I was talking to ATT, they insisted that I needed to delete my original email account and then had me create it again. Before deleting the ATT email account from Thunderbird I asked what would happen to my email folders and the email in them. I was assured that the folders would come back after setting up a new AA account configuration in Thunderbird. THE FOLDERS DID NOT COME BACK!

I desperately need some of the things in those email folders. I have been searching all over for information about where they are stored and how I get them back, but I cannot find them. Can anyone here help? Please if you know where my sub-folders are and how I can get to them, please reply. Thank you!

Asked by jolene1 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Thunderbird Beta Rss

Hello everyone, I just installed Thunderbird Beta (114.0b6 - 64 bit) out of curiosity. When I import RSS Feed, all icons representing folders are gone unlike on Thunderb… (read more)

Hello everyone, I just installed Thunderbird Beta (114.0b6 - 64 bit) out of curiosity.

When I import RSS Feed, all icons representing folders are gone unlike on Thunderbird Stable version.

Although Feed Subscription pop up window still show icon for each feed folder.

Is this normal on Thunderbird Beta?

Asked by Yue Yae 11 months ago

Last reply by Wayne Mery 6 months ago

  • Archived

Where did all the folders go?

I changed the email login for my primary account, thinking thunderbird would still show the years of saved messages in folders for the original account. They have gone aw… (read more)

I changed the email login for my primary account, thinking thunderbird would still show the years of saved messages in folders for the original account. They have gone away, but WHERE TO?

Asked by John Rossie 1 year ago

Last reply by david 1 year ago

  • Archived

Restoring my email account with Thunderbird

My email account with Thunderbird was working fine until I rebooted. Now I'm getting the Account Setup page when trying to launch Thunderbird . As I am not a technical … (read more)

My email account with Thunderbird was working fine until I rebooted. Now I'm getting the Account Setup page when trying to launch Thunderbird . As I am not a technical person , I need step-by-step instructions how to restore my email account . Your help is much appreciated .

Asked by techwriter4u2 1 year ago

Last reply by Stans 1 year ago

  • Archived

Cant access Thunderbird email

Hello Please can you urgently help with this issue. We cant seem to access our Thunderbird email today. ! message : - "Server outlook.office365.com has disc… (read more)

Hello

Please can you urgently help with this issue.

We cant seem to access our Thunderbird email today. !

message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem"

Please advise ?

Many thanks Stavros Kosta

Asked by stavkosta 1 year ago

Last reply by Olilaf 1 year ago

  • Archived

unable to edit address book information

What must I do in order to enable address book address information. Now when I try to change address information it is as though my keyboard as been disconnected. thanks … (read more)

What must I do in order to enable address book address information. Now when I try to change address information it is as though my keyboard as been disconnected. thanks

Asked by PanamaRoy 1 year ago

Last reply by david 1 year ago

  • Archived

UPDATES 102.0 how frequent?

How often does 102.0 update? It appears to update every ten seconds by my estimation because every time I launch it updates before loading. I can close it and open it sec… (read more)

How often does 102.0 update? It appears to update every ten seconds by my estimation because every time I launch it updates before loading. I can close it and open it seconds later and it pauses to update again?

Is this some bug that it keeps updating no matter how many times a day I may open or close the program?

Should it just check and remain silent if there is no update?

I am going to turn off updates until I know why it does this. Never had this issue with prior versions.

Asked by pck24 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

I have a suggestion for a Thunderbird improvement

I'm always accidentally hitting the Junk button when I meant to press the Delete button. They are side by side and Junk is one of the most frequent buttons I use. To Del… (read more)

I'm always accidentally hitting the Junk button when I meant to press the Delete button. They are side by side and Junk is one of the most frequent buttons I use. To Delete an email, I just hit my keyboard Delete button I'd like to be able to re-order these action buttons, and if I had this ability, I'd move the Junk button to between the ReplyAll and the Forward buttons. This way if I make a mistake, I just have to close the email window, rather than having to find the Junked email and un-do the mistake.

Asked by Greg 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Accounts no longer consolidated in INBOX view

Until yesterday I could click on 'Inbox' and it would shows all emails from all 3 accounts I have set up. There was an update yesterday (102 1.2) Now although I can go t… (read more)

Until yesterday I could click on 'Inbox' and it would shows all emails from all 3 accounts I have set up. There was an update yesterday (102 1.2) Now although I can go to each email account individually, when I click on 'Inbox' it only shows emails for one account.

It also seems that search is also not functioning across accounts.

Asked by sargan 1 year ago

Last reply by david 1 year ago